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Viceroy L'Ermitage Beverly Hills

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy L'Ermitage Beverly Hills
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Showing 624: English reviews
Geneva, Switzerland
Reviewed 4 October 2013

One of best parts of my experience at this hotel was the personalized service from the amazing Concierge staff. Christine, Sean and Dana are an invaluable asset to the L'Ermitage hotel. Thank you so much guys! Housekeeping: Olga is the kindest, friendliest, and is quite possibly the best housekeeper on this planet. Olga goes above and beyond other housekeepers because...

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Helpful?
Thank N A
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear N A, Thank you for taking the time to write this review about L’Ermitage Beverly Hills I am so glad that you enjoyed our personalized experience during your stay with us at L’Ermitage Beverly Hills. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards, Salvatore Galati Guest Relations...

Abu Dhabi, United Arab Emirates
Reviewed 29 September 2013

Nothing could have prepared us for the unexpected surprise of walking into this fabulous hotel. The staff were super friendly and the service was impeccable! I would highly recommend that any couple on honeymoon or a small family stay in this hotel, as it is both peaceful and quiet. It is a sanctuary for those who come back from the...

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Thank Uaeiyah
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Uaeiyah, Thank you for taking the time to write this review about L’Ermitage Beverly Hills I am so glad that you enjoyed your stay with us at L’Ermitage Beverly Hills. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards, Salvatore Galati Guest Relations Manager L'Ermitage Beverly Hills

London, United Kingdom
Reviewed 24 September 2013

Had the pleasure of staying in L'Ermitage in the summer of 2012 and it must be said that the hotel is absolutely stunning. The interior is sheek and modern throughout with the quality of furnishings being of the highest order. The service was attentive and reliable with the converge often helping us find and choose lovely restaurants and boutique cafes...

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1Thank RossMarkW
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear RossMarkW, Thank you for taking the time to write this review about L’Ermitage Beverly Hills I am so glad that you decided to return to us here at L’Ermitage and your stay was a great experience. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards, Salvatore Galati Guest...

Chester, United Kingdom
Reviewed 22 September 2013

Wonderful experience from arrival to departure. The room and facilities were first class but what really impressed were the staff - absolutely flawless, I cannot begin to describe how friendly and helpful. We look forward to returning.

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1Thank justin d
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Justin D, Thank you for taking the time to write this review about L’Ermitage Beverly Hills I am so glad that you stay with us was flawless and our staff was friendly and helpful. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards, Salvatore Galati Guest Relations Manager...

Philadelphia, PA
Reviewed 16 September 2013

Quiet luxury hotel within easy walking distance of the best shopping in Beverly Hills. Best check in procedure I have ever experienced. Parking valet took our car and asked our name, we walked in the door, front desk clerk was waiting for us in the lobby with a room key in hand. We had a lovely room on the top...

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Thank real_in_philly
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Real_in_Philly, Thank you for taking the time to write this fantastic review about L’Ermitage Beverly Hills I am so glad that you had a refined luxurious time and enjoyed your recent stay with us here at L’Ermitage Beverly Hills. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards,...

Marina del Rey
Reviewed 15 September 2013

I live in LA but had never been here. Very dog friendly and so luxurious, gorgeous, modern, and zen with amazing service to match the amazing design. Our 2 1/2-year-old called it "the castle" and we agree -- it's a magical place.

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Thank Cindy C
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Cindy C, Thank you for taking the time in writing this lovely review about L’Ermitage Beverly Hills. I am so glad you had an amazing time with your family at “the magical castle”. We look forward to your return and welcoming you back to your magical palace in Beverly Hills. Best regards, Salvatore Galati Guest Relations Manager L'Ermitage Beverly...

Toronto
Reviewed 15 September 2013

I had the pleasure of staying at the L'Ermitage for two nights last week while on a business trip to Los Angeles. my experience was overwhelmingly positive. The level of service from all of the staff was in my experience unprecedented. In particular the staff went out of their way to make me feel welcome and appreciated by always referring...

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Thank CharlieRogers
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear CharlieRogers, Thank you for taking the time in writing this lovely review about L’Ermitage Beverly Hills. I would like first thank you for all the kind words about our staff here at the hotel, I will be sure to pass on these sentiments to all. I am so glad our team accommodated your early check in and that your...

SF
Reviewed 27 August 2013

Lovely hotel, easy walk to Beverly Hills, staff was wonderful, secure parking. However, our room was on the Burton Street side and on Saturday evening there was a lot of traffic noise that kept up well past midnight. Sunday evening was a bit better. Also, the drinks and food were overpriced ($10,00 for a cup of coffee)

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1Thank ratherbehomeSf
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear RatherbehomeSF, Thank you for taking the time in writing this review about L’Ermitage Beverly Hills. I would like first thank you for all the kind words about our staff here at the hotel, I will be sure to pass on these sentiments to all. I sincerely apologize for the street noise from Burton way during your stay. Please accept...

Reviewed 26 August 2013

The service here is unmatched ! The staff is super friendly probably better then any other hotel I stayed in . Front desk staff is amazing and very helpful. Valet and room service is one word "WOW" can't even be compared to others that's how good they are ! You definitely get what you pay for in service , cleanliness,...

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Thank MrB2356
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear MrB2356, Thank you for taking the time to write this fantastic review about L’Ermitage Beverly Hills I am so glad that you had a fabulous time and enjoyed your recent stay with us here at L’Ermitage Beverly Hills. We look forward to your return and welcoming you back on your next visit to L’Ermitage Beverly Hills. Best regards, Salvatore...

Houston, Texas
Reviewed 26 August 2013

Located on relatively quiet Burton Way in Beverly Hills, L'ermitage is a wonderful hotel. The rooms are large and spartan but in a cool modern, jazzy yet cozy way. The hotel exterior is nondescript but who cares. The view from the roof top pool and lounge area is great. My wife and I spent many quiet hours after the pool...

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2Thank David116116
GuestRelations9291, Guest Relations Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Bernie2721, Thank you for taking the time to write this fantastic review about L’Ermitage Beverly Hills I am so glad that you and your wife enjoyed your recent stay with us here at L’Ermitage Beverly Hills. Thank you for the kind words about the staff and service here at the hotel. We look forward to your return and welcoming...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 

Additional Information about Viceroy L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: ₹ 32,603 - ₹ 55,813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
Reservation Options:
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy L'Ermitage Beverly Hills staff and other travellers.
3 questions
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NJ
19 days ago
sacramento

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Questions? Get answers from Viceroy L'Ermitage Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Burton way or Hills view are great !”
 of 5 bubbles SUSAN3057, 3 Nov 2016 | Read review
“Higher up rooms are good for views of Beverly Hills and LA.”
 of 5 bubbles checkercab, 2 Nov 2016 | Read review
“Best to have a room that is not facing the main street.”
 of 5 bubbles ab704, 8 Oct 2016 | Read review
“The Studio suites are on a quieter side of the hotel”
 of 5 bubbles G5672PYginad, 13 Sep 2016 | Read review
“Ask for a room in the back of the hotel away from the main street”
 of 5 bubbles live2trvl67, 10 Sep 2016 | Read review
5 of 5
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