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Viceroy L'Ermitage Beverly Hills

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Viceroy L'Ermitage Beverly Hills
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Showing 624: English reviews
Reviewed 22 September 2016

Spent 3 nights for a business trip in this lovely hotel. It is quiet and service oriented in a great location. Spacious and well apportioned rooms. And terrific service. Will be back. Can walk to shops.

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Helpful?
Thank eadler12
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear eadler12, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you thoroughly enjoyed all elements of your stay at Viceroy L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager Viceroy L'Ermitage Beverly Hills

Des Moines, Iowa
Reviewed 20 September 2016

I just returned from a short trip in LA where I stayed at L'Ermitage and I have to say that this place was excellent! The staff is extremely helpful and professional. The reception personnel helped so much with my extremely-late arrival. The room was very spacious (though it was one of the smallest suites) and the bed, well, I'd like...

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Helpful?
Thank Billie T
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Billie T, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you thoroughly enjoyed all elements of your stay at Viceroy L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager Viceroy L'Ermitage Beverly Hills

Bethesda, Maryland
Reviewed 20 September 2016 via mobile

I returned for the third time, but my first since the remodel. It was wonderful. The rooms are large and now fresh and quite beautiful. If you prefer smaller 5 star properties, this is it. Monica at the front desk is excellent!!

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Helpful?
Thank NG1058
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear NG1058, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you continue to enjoy your stays at Viceroy L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager Viceroy L'Ermitage Beverly Hills

Detroit, Michigan
Reviewed 18 September 2016

As you arrive the hotel, there are plenty of staff that immediately attend to your car, your luggage and the doors. You are warmly greeted by very well versed staff at the front desk. The check-in process is all on ipads, not paper. They are very efficient. And then the best part, you walk into your absolutely gorgeous room that...

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Helpful?
Thank CorpPlanner_11
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear CorpPlanner_11, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you enjoyed all elements of your stay at Viceroy L'Ermitage Beverly Hills. Thank you for your kind words with regards to the attentive and kind service you received, and our room appointments. We look forward to...

New Jersey
Reviewed 16 September 2016 via mobile

Simply put this is an outstanding Hotel. My wife and I stay there for 2 nights in mid September. It's a half a mile to Rodeo Drive near the restaurants and shops there but it's a little bit off the beaten path so you don't get the the rush traffic that you get from some other hotels in Beverly Hills....

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Helpful?
Thank FreeholdNewJersey
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear FreeholdNewJersey , Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you enjoyed your stay at Viceroy L'Ermitage Beverly Hills. Thank you for your kind words, with regards to the service you received from our staff. We will be sure to pass along the kind sentiments....

New York
Reviewed 16 September 2016

If you are looking for the best of everything, look no further! The service was impeccable, the staff was gracious and attentive, the food was delicious and the suite was outstanding. Truly a world class 5 star 5 diamond experience. Don't miss it!

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Helpful?
Thank FelixM223
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear FelixM223, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you thoroughly enjoyed all elements of your stay at Viceroy L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager Viceroy L'Ermitage Beverly Hills

Reviewed 13 September 2016

We loved our Sept. 2016 stay at this hotel. I understand it was renovated in the last 6 months, and every detail is absolutely beautiful. But the experience extended well beyond the beauty of the property; we received top-notch service at every turn. The valet and doormen never failed to greet us, and made an effort to use our names...

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Helpful?
Thank Gina D
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear Gina D, Thank you for taking a moment to write a review about your stay with us. We are so pleased to hear that you enjoyed your stay at Viceroy L'Ermitage Beverly Hills. We look forward to welcoming you back again soon! Warmest regards, Nicole Lundin Marketing Manager Viceroy L'Ermitage Beverly Hills

Beverly Hills
Reviewed 13 September 2016

We had issues with the shower. The water would not drain and a black substance arouse with a horrific smell to it. I am a very reasonable person so initially I wasn't upset. (Even when my interrupted shower had me waiting in my bath robe with shampoo in my hair) However, I was insulted when we were moved to a...

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Helpful?
Thank amichele2016
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear amichele2016, Thank you for taking the time to submit a review on your recent stay at Viceroy L’Ermitage Beverly Hills. We are disappointed to learn that you experienced difficulty with many aspects of your stay. Please know that your feedback has been received in the manner intended and we are appreciative to receive this information, as this is the...

Miami Beach, Florida
Reviewed 10 September 2016

Stayed one night during a quick stop over in LA a few days ago. Upon checking in we were told the rooms had just undergone a complete renovation. Rooms were definitely new and beautifully done. I believe we had one of the smallest rooms and it was still very large with a huge dressing room/closet and bathroom. Very comfortable bed....

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Helpful?
Thank live2trvl67
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear live2trvl67, Thank you for taking the time to submit a review on your recent stay at Viceroy L’Ermitage Beverly Hills. We are disappointed to learn that you experienced an inconvenience with several items during your stay . Please know that your feedback has been received in the manner intended and we are appreciative to receive this information, as this...

nyc
Reviewed 9 September 2016 via mobile

This hotel is a bit off the beaten path & does not have its act together as yet. The public & outdoor spaces are not inviting. The restaurant is okay. However, the rooms are large & beautiful. Our suite was larger than the average NYC apt. People in the entertainment field like this hotel.

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Helpful?
1Thank rckNyc
GuestEngagement, Manager at Viceroy L'Ermitage Beverly Hills, responded to this review

Dear rckNyc, Thank you for taking the time to submit a review on your recent stay at Viceroy L’Ermitage Beverly Hills. We are disappointed to learn that you were not pleased with many aspects of your stay. Please know that your feedback has been received in the manner intended and we are appreciative to receive this information, as this is...

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Staying in Beverly Hills

Neighbourhood Profile
Beverly Hills
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
L Ermitage stands alone as the premier hotel in Beverly Hills where unquestioned privacy and legendary elegance draws discriminating clients from the world over. Located on a peaceful tree-lined residential avenue the hotel is within walking distance to the world-renown Rodeo Drive lined with designer boutiques and art galleries along with top restaurants and noted museums. The hotel has a premier location that affords guests access to major businesses such as Cedars Sinai Hospital; the Pacific Design Center and UCLA. Los Angeles International Airport ; Burbank; Century City and downtown are twenty minutes away while the beach locales of Malibu and Santa Monica are a short drive along scenic roads. Viceroy embodies the spirit and ambiance of a sophisticated private club and a gracious urban residence. We offer guests a truly personalized experience with superior amenities and services including a flexible arrival departure policy to accommodate all travel schedules as well as a magnificent rooftop pool; secluded cabanas and The Spa all reserved exclusively for hotel guests assuring a private serene retreat and spacious guest rooms with state-of the-art technology. ... more   less 

Additional Information about Viceroy L'Ermitage Beverly Hills

Address: 9291 Burton Way, Beverly Hills, CA 90210-3709
Region: United States > California > Beverly Hills > Beverly Hills
Price Range: ₹ 32,671 - ₹ 56,629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Viceroy L'Ermitage Beverly Hills 5*
Number of rooms: 116
Reservation Options:
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Also Known As:
l`Ermitage Beverly Hills Hotel Beverly Hills
Raffles l Ermitage Beverly Hills
Hotel Style:
#3 Romantic Hotel in Beverly Hills
#4 Spa Hotel in Beverly Hills
#4 Luxury Hotel in Beverly Hills
#4 Business Hotel in Beverly Hills
#5 Family Hotel in Beverly Hills
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Questions & Answers

Here's what travellers have asked, with answers from Viceroy L'Ermitage Beverly Hills staff and other travellers.
3 questions
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NJ
20 days ago
sacramento

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Questions? Get answers from Viceroy L'Ermitage Beverly Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Burton way or Hills view are great !”
 of 5 bubbles SUSAN3057, 3 Nov 2016 | Read review
“Higher up rooms are good for views of Beverly Hills and LA.”
 of 5 bubbles checkercab, 2 Nov 2016 | Read review
“Best to have a room that is not facing the main street.”
 of 5 bubbles ab704, 8 Oct 2016 | Read review
“The Studio suites are on a quieter side of the hotel”
 of 5 bubbles G5672PYginad, 13 Sep 2016 | Read review
“Ask for a room in the back of the hotel away from the main street”
 of 5 bubbles live2trvl67, 10 Sep 2016 | Read review
5 of 5
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