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The place appears to have been nice at some point, but is now dilapidated and in desperate need of maintenance inside and out. These buildings and this neighborhood deserve better.
What's decent: hot shower with good pressure, clean bed linens, clean towels, bed is comfortable,...More
So I just flew all the way across the country and finally arrived at the Rose Garden Inn. it is 1:30 local time. The gentleman at the front desk said "let me check if you room is ready". He walks upstairs to find my room,...More
1 Thank rooks8027
Response from GuestXperienceTeam, Guest Relations Manager at Rose Garden InnResponded 6 days ago
We are sorry to hear of your initial impression of our hotel, and to know that your time here got off to such a poor start. We hope that once you gained access to your room, your experience improved, and that you enjoyed your room...More
Very centrally located quaint hotel with an Asian twist. I think we were the only non-Asians in the building, which was an interesting cultural experience. Nothing fancy, but kind and considerate staff and clean and quiet room.More
Response from GuestXperienceTeam, Guest Relations Manager at Rose Garden InnResponded 2 weeks ago
Many thanks for the lovely review and for taking the time to share your experience with us. On behalf of everybody here, thank you for your kind comments which I have shared with the entire team. I was pleased to read how much you have...More
I was uneasy booking this stay after reading reviews. Overall the hotel is OK - average cleanness , limited options breakfast, amenities, overall comfort. I give it 3 stars however because of the 3 factors :
1. Location is great close to UC Berkeley and...More
Response from GuestXperienceTeam, Guest Relations Manager at Rose Garden InnResponded 4 weeks ago
Hi Olga, We are so pleased to hear that you enjoyed your time with us so much, and that our hotel was suitable for your needs in terms of service, location and price. We are sorry that you had a few small issues during your...More
I like old buildings, and a certain bit of funky can be appealing. The Rose Garden Inn has its Victorian charms, but is a bit more on the shabby side than chic. A few minor fixes could go a long way: e.g. 1) Carpets and...More
Response from GuestXperienceTeam, Guest Relations Manager at Rose Garden InnResponded 23 January 2018
Thank you for taking the time to review your stay at our hotel, it is good to hear that you had a reasonable stay, and that you appreciated some of the charm that our property has. The age of our building and its furnishings is...More
Response from OxshottDave | Reviewed this property |
Haven't been back since my September review. I have just received input from a guest who stayed in the same room as my wife and I the night prior to our visit. They also had a bed bug problem and reported it to... More
Haven't been back since my September review. I have just received input from a guest who stayed in the same room as my wife and I the night prior to our visit. They also had a bed bug problem and reported it to management. Boom, we were in the next night and were chewed up. Seems management needs to be more attentive.