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Hotel Riu Montego Bay

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Hotel Riu Montego Bay
Hotel Riu Montego Bay
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5,776 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Montego Bay
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Showing 5,420: English reviews
Washington, District of Columbia, United States
Reviewed 24 December 2013

Customer Service: A1. I could tell they truly valued their customers by the first moment I was checking in, and a waitress approached me with a refreshing glass of Jamaican Rum Punch. Throughout my stay from the life guards, to the bartenders and waitress--their staff was not only impeccable but friendly and attentive. Accomodations: B. Don't get it miconstrued, the...

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Thank NANg35
Montreal, Canada
Reviewed 24 December 2013

The Riu Montego Bay is an old hotel - still use keys (metal) for the door, old Zenith 20" TV and bathtubs fit for anybody under 5'6" Beach is nice but short. FOOD is Disgusting!! Only a notch above Cuba. Lunch menu was the same everyday - hamburgers, hot-dogs, pasta, pizza, jerk chicken and a salad bar. Ran out of...

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1Thank Bill S
London on
Reviewed 23 December 2013 via mobile

I arrived on December 15 and left Dec 22 2013. Since this was my first resort other than disney I dont have much to compare it too. The breakfast and lunch buffet were my favourite but the dinner buffet didnt have anything special. Out of the three restaurants the asian and Italian were best. Most of the staff were very...

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2Thank Shrimplover86
Charlotte, NC
Reviewed 22 December 2013

We chose this hotel for our third trip to Jamaica and were a bit disappointed in the ocean here. The hotel is located in a bay and the water is far from the crystal clear waters of Negril that we were used to. The ocean is full of seaweed and the constant churning of the waters from the watersports makes...

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Thank Carolinagrl531
Louisville, Kentucky
Reviewed 22 December 2013

in 24 yrs of returning to jamacia , time and time again, I thought I'd give the RIU a try,...Check in was a not a good impression , I had booked 3 months in advance and had phoned the day before travel, with a man with limited mobility ,...he was sent walking to building 5 , A long long long...

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2Thank Sad232013
Reviewed 22 December 2013

I have been this location 4 times now and I can tell you that it is a great vacation for families and couples. The staff is great. Very helpful.the rooms are clean ,well kept. It is a large resort with a lot to do for adults and kids. Pool is kept clean and the ocean does not have a lot...

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2Thank Carl O
London, United Kingdom
Reviewed 22 December 2013 via mobile

Stayed here, , lovely the service and food great.The building does require some painting as a bit worn . Loved the jerk hut and the evening entertainment was fabulous. They did Micheal Jackson's Thriller it was great.

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Thank fredrick95
Millville, Delaware
Reviewed 21 December 2013

We recently stayed here from December 10 through December 19. Frankly, we expected more than what we got. The physical condition was starting to look quite run down. We were in building 6. The walls in the hallways had been patched and spackled (white), but they had not been painted to match the rest of the walls. All of the...

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1Thank WyattsGrumpy
Ajax, Canada
Reviewed 21 December 2013

My Mother, Husband and myself have just returned from Jamaica where we stayed at the Riu Montego Bay. On arrival at the Hotel, we were advised by the Asst Mgr that they had no idea that we were travelling together and we stood at the reception desk for approx. 20 minutes whilst they found rooms that were close together. As...

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5Thank AJM1960
Lancaster, Pennsylvania, United States
Reviewed 20 December 2013

I did 2 all inclusive vacations this year to Paradisus Cancun and Riu Montego Bay. By far experience in Cancun was much superior. It felt that you were getting 5 star treatment. As far as Riu Montego bay is concerned, following are my comments: 1. I would rate them 3 star resort 2. Customer service as front desk is not...

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2Thank Manish J

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: | Mahoe Bay, Ironshore, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: ₹ 13,603 - ₹ 28,579 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Montego Bay staff and other travellers.
619 questions
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Questions? Get answers from Hotel Riu Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay extra for a limited sea view”
 of 5 bubbles liraki, 21 Mar 2017 | Read review
“Any near reception pool and restaurants from 0 block to block 2 .”
 of 5 bubbles kevinr687, 21 Mar 2017 | Read review
“Block 1 can be noisy. Block 5 is near the beach, but more quiet.”
 of 5 bubbles twosisters2737, 20 Mar 2017 | Read review
“You get what you pay for so take out a second mortgage to get a room in the Palace tier.”
 of 5 bubbles n0veneg, 16 Mar 2017 | Read review
“Best tip for potential visitors , DON"T GO TO RIU MONTEGO BAY”
 of 5 bubbles 697huk, 13 Mar 2017 | Read review
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