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Hotel Riu Montego Bay

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Hotel Riu Montego Bay
Hotel Riu Montego Bay
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5,593 Reviews from our TripAdvisor Community

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Showing 5,252: English reviews
Rochester, New York
Reviewed yesterday NEW

Background: Second time staying at a Riu; have stayed at Riu Palace in Cabo San Lucas twice before. ROOMS: We found it to be sufficient for our use. Not overly large, but it had what we needed. The décor seemed dated, but wasn’t an issue for us. Bathroom was modern – tile and granite with double sinks. Small balcony overlooked...

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4Thank Kristina M
Boston, Massachusetts
Reviewed yesterday NEW

First time at an all-inclusive. Food was very good. Drinks were weak but able to order extra alcohol if needed. Staff was so friendly. Unit, pool, restaurants were very clean. Grounds were pretty. Beach was warm, no waves as it is in an inlet. People say is is mucky if you go out too far. Went up to my waist...

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1Thank joragwar
Milan, Italy
Reviewed 2 days ago NEWvia mobile

We purchased all day passes for 100$ per person which seemed a very high price and not necessarily worth the experience. Beach is OK but of all Caribbean islands I cannot claim that Jamaica has the best beaches anyway. What disappointed us is absence of wifi - not only was it not included into or passes, we could not purchase...

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Thank Ольга Л
Reviewed 2 days ago NEWvia mobile

Prior to arriving i was a little worried due to the negative reviews, however once i got here i was pleasantly surprised. The hotel itself is laid out well, food good, sometimes excellent, there is always something for everyone. Pools cleaned every morning and plently of space between both pools. All bars serve good drinks lovley frozen cocktails. Staff were...

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2Thank Natalie Z
Dallas, Texas
Reviewed 3 days ago NEW

After our Southwest Flight was cancelled we ended up being shuttled to the Riu Montego Bay for the night. Although this is certainly not a 4 or 5 star resort, we were impressed with the facilities and our rooms. Linens and rooms were clean and tidy (although dated) and the property itself was very pretty. The staff were extremely friendly,...

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3Thank Sydney H
Reviewed 4 days ago NEWvia mobile

I traveled to Rui with my sister and Niece. I'm in love with this resort they had an amazing food selection and you can also book a reservation for one of their restaurants if you didn't want to eat from the buffet. Their entertainment staff is the best I've seen in Jamaica and alwayd tried to get people involved. The...

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4Thank Brenda S
Dublin, Ireland
Reviewed 5 days ago NEW

When I read some of the negative reviews on this forum, I feel these people must have been at a different resort, myself and my wife have travelled extensively and this is in the top three. The staff are absolutely super and the resort is well laid out, its quite big but there are plenty of restaurants and bars around...

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6Thank FrankNewman275
Raleigh, NC
Reviewed 5 days ago NEWvia mobile

Overall we had a nice stay at the Riu. We had booked and ocean view and when we checked in we were upgraded to ocean front. That was great, except our room was the furthest possible room from everything. I would have declined the upgrade if I would have known it was going to be so far away. The room...

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1Thank jessbb
Selby, United Kingdom
Reviewed 5 days ago NEWvia mobile

Arrived at 4.00pm and it was chaos and took nearly an hour to check in We were given stickers to put on our cases with our room number on were told they would be delivered by the 'bell hop' however he lost them!!!! Nearly 6 hours later they turned up with no explanation or apology We weren't the only people...

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1Thank mariewes1956
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Montego Bay, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Toronto, Canada
Reviewed 6 days ago NEW

Just came back from our holiday vacation @ Riu Montego Bay from December 22, 2016, to January 4, 2017. We've been at this hotel a few times and as usual we really enjoyed our stay. The hotel went all out for xmas and new year celebrations in terms of the type of food and presentation. We were transferred quickly to...

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Helpful?
Thank w1967

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Opening September 2008 * Located in Montego Bay, on Jamaica's northwest coast * On the beachfront * Complimentary sun loungers on the beach * 2-story main building and 3-story and 4-story annexes * Surrounded by 40,000 m2 / 47,840 sq. yards of lush gardens * 4.5 km / 2.8 miles from Montego Bay * 350 m / 114.8 ft from various shops * 2,7 km / 1.7 miles from Montego Bay airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Montego Bay

Address: | Mahoe Bay, Ironshore, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Ironshore
Price Range: ₹ 16,179 - ₹ 29,900 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Montego Bay 3.5*
Number of rooms: 681
Reservation Options:
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Also Known As:
Riu Montego Bay Resort
Riu Hotel Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Montego Bay staff and other travellers.
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Questions? Get answers from Hotel Riu Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 4 was quiet”
 of 5 bubbles kristinam297, 16 Jan 2017 | Read review
“Ocean views were more expensive but not necessary as we did not stay in our room much.”
 of 5 bubbles joragwar, 16 Jan 2017 | Read review
“Choose lower floor if you have a pushchair, young children”
 of 5 bubbles susanw969, 9 Jan 2017 | Read review
“ocean view”
  • feeling rasta today walk from resort room
 of 5 bubbles gordonbeware, 4 Jan 2017 | Read review
“5127, 5128 great rooms with view and free wifi in balcony.”
 of 5 bubbles NishMSP, 4 Jan 2017 | Read review
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