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Best Western Plus Heritage Inn

Booking.comUS$ 156*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 166*
US$ 156*
US$ 166*
US$ 156*
US$ 166*
US$ 156*
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Best Western Plus Heritage Inn
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333 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Heritage Inn
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Showing 322: English reviews
Las Vegas
Reviewed 17 December 2015

We always stay at this hotel when we are in the area. It is close to everything. Benicia is a great little town. Napa is really close. The freeway is right by. The staff is very nice. The breakfast is fresh and the usual expected items. The rooms are clean. The beds are comfortable. Lots of pillows so easy to...

Review collected in partnership with Best Western
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Helpful?
Thank TimnTay
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

We're so glad to hear you enjoyed our awesome location, and super friendly staff. It's great our room amenities suited your needs so well, too! We love knowing you found so much comfort here, especially in our beds. We look forward your return! All the best, Geraldine Felaire-Cantu, General Manager

Benicia, United States
Reviewed 2 December 2015

My boyfriend and I and out two dogs had been camping all in Oregon and Northern California. We were headed into San Francisco to meet some friends and couldn't find any camping. It was a GREAT pleasure to see that this Best Western Plus took dogs. The fee ($20 per dog) was really reasonable for what we got in the...

Review collected in partnership with Best Western
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Helpful?
Thank Katherine H
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

Thank you for taking the time to write a review. We loved reading of how accommodating our staff was during your stay! We're delighted to hear you had such an enjoyable stay with us! It seems like we were able to accommodate you very well in every way. Glad we were able to provide you the location of the room...

Benicia, California
Reviewed 1 December 2015

My rental unit was suddenly flooded, forcing me to immediately find quality, emergency housing for my tenant and her family. The people at Best Western Plus Heritage Inn in Benicia really came through. I especially want to thank Tiana, Asia and Monica for their patience and professionalism in helping me set up extended stay accommodations for my tenants during a...

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Helpful?
Thank John C
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

It seems like overall you had a fabulous experience with us! We're so happy and delighted to hear that we were able to accommodate you and your tenant well, taking a special note of the kindness offered by our front desk staff. Also, that our hotel was able to serve all the needs of your tenant. We hope we'll get...

Reviewed 29 November 2015 via mobile

The front desk staff was super friendly and helpful. We only stayed one night. The room was ok- but there were some issues with lights and plug-ins not working properly or at all. The pool and jacuzzi closed early. The price was decent for the room.

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Helpful?
Thank RKC42
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

Thank you for sharing with us your experience and thank you for noting the helpfulness of our staff. Our guests are our number 1 priority and your suggestions are always reviewed and considered. We thank you again for staying with us and hope you will visit in the near future. Sincerely, Geraldine Felaire-Cantu General Manager

Dayton, United States
Reviewed 25 November 2015

Check in seamless. The staff was very friendly. The room was ready and my requests were met. The room was clean, the bed and pillows were very comfortable. The TV has a lot of channels. This is the only place I would stay in the Bay Area.

Review collected in partnership with Best Western
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Thank Sally L
Minnesota
Reviewed 11 November 2015

Really friendly staff, we stayed on a Thursday night, so they had a little reception in the breakfast room with nachos. Kind of nice to get a snack. Room was clean, area was quiet, would stay here again.

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Helpful?
Thank GregoryA
Minneapolis, MN
Reviewed 9 November 2015

Front desk staff was extremely helpful. They had happy hour with nachos, pop and wine- this helped tide us over until dinner. It was tasty! Breakfast is included, decent for hotel breakfast. The room was quiet, the bed comfortable. Would stay here again!

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Helpful?
Thank greg0144
Los Angeles, United States
Reviewed 23 October 2015

The service at this hotel was great, very friendly staff. The hotel itself, and the rooms were very clean. The only minor issue we had was with the in-room internet. It didn't work very well. Other than that, our family had a great experience here.

Review collected in partnership with Best Western
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Helpful?
Thank Kamaria H
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

Thank you very much for your feedback. Your opinion truly matters to us as we continue to make improvements to better our service. We hope that you would visit us again here at the BW Plus Heritage Inn - Benicia whether you are traveling on business or leisure.

indiana
Reviewed 8 October 2015 via mobile

We stayed here one night because it was close to six flags. Friendly staff, comfy beds, plenty pillows and towels. Short drive to many restaurants and the bay. Breakfast was very good; mexican breakfast burritos. Jacuzzi looked inviting, but other people were enjoying it.

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Helpful?
Thank cheaptricktaker
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

Thank you for your wonderful comments. We are so glad you enjoyed your stay from your recent visit at the BW Plus Heritage Inn Benicia. We always strive ourselves to have cleanest rooms, the freshest breakfast and most of all provide the best service with the friendliest smile. We look forward to your next visit.

Benicia, United States
Reviewed 6 October 2015

We stayed in Benicia which is very comfortable for access to Napa and Sonoma Valley to visit vine yards. Also very convenient to visit San Francisco but DO use the ferry from Vallejo to San Francisco to avoid the horrendous traffic by car!

Review collected in partnership with Best Western
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Helpful?
Thank Goran L
GFCANTU, General Manager at Best Western Plus Heritage Inn, responded to this review

We are glad to hear you enjoyed your room and found our location as accessible to Napa and San Francisco. Many of our guests check in for business reasons and find themselves feeling as if they were on vacation. Because of our awesome location, some travelers take advantage of iconic destinations like touring San Francisco, sipping wine from the Napa...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Heritage Inn

Address: 1955 E 2nd St, Benicia, CA 94510-2201 (Formerly BEST WESTERN Plus Heritage Inn)
Region: United States > California > Benicia
Price Range: ₹ 9,302 - ₹ 15,697 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Heritage Inn 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Benicia
Benicia Best Western
Best Western Heritage Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Heritage Inn staff and other travellers.
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Questions? Get answers from Best Western Plus Heritage Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The customer service is so great they will make sure your happy with your room”
windyt_12, 8 May 2017 | Read review
“Request the parking lot side, or you'll hear freeway noise all night.”
Slichtenger, 15 Apr 2017 | Read review
“My best suggestion would be to find another hotel in Benicia at which to stay.”
92jims, 1 Jan 2017 | Read review
“Check with hotel front desk.”
AuntieB9573, 27 Nov 2016 | Read review
“It located in a nice area. Not sure about rooms to ask for.”
ChristineB297, 27 Nov 2016 | Read review
5 of 5
Booking.com
US$ 156* /night
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Expedia.comUS$ 156
Hotels.comUS$ 156
HotelQuicklyUS$ 166
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Prices are for 1 room, 2 adults
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