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Holiday Inn Express Benicia

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Holiday Inn Express Benicia
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
San Diego, California
Reviewed 2 weeks ago

I am going to start with raving about the breakfast. The one minute pancake maker was a hit for the entire family. It is just so easy, no mess, no stress, just a push of a button and voila, you have a delicious pancake. I love the fact that they had greek yogurt and so many good choices. The rooms...

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Helpful?
Thank PhillipRivers
Shelly V, General Manager at Holiday Inn Express Benicia, responded to this review

Dear Phillips Rivers, I am very happy to hear your kind words and grateful that you have chosen us for your visit to Benicia. Breakfast is one of the most important things as a Holiday Inn Express we are glad to know that you loved the options we have, that pancake machine is the all time favorite those words are...

Florida
Reviewed 4 weeks ago via mobile

The place is very clean,Tere is super helpful and she will go the extra mile to get what you need to make your stay there comfortable.The hotel smell fresh from the time you enter the lobby that was a plus for me .

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Helpful?
Thank llechtim
Shelly V, General Manager at Holiday Inn Express Benicia, responded to this review

Dear Llechtim, Thank you for your kind words, we are happy to know that Tere was able to help you to make your stay more special, she has been a great accent for our team; Cleanliness is one of our number one priority, a good smell makes the atmosphere better =). Thanks again and we hope to see you soon,...

Reviewed 27 November 2016 via mobile

Tamara who was working the front desk went above and beyond to help us get into a room early. My husband is handicapped and I had a meeting I needed to attend. She got us in and I made my meeting, while my husband was able to rest. The breakfast was excellent and all the staff were very friendly. Will...

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Helpful?
Thank McGruders
HolidayInnExpress707, General Manager at Holiday Inn Express Benicia, responded to this review

Dear McGruders, I'm happy to hear that Tamara went above and beyond to help you with your accommodations, so that you had a good day and an enjoyable stay. Our team members work hard to make sure every guest feels welcome and safe. Please come back soon we'll be happy to have you back! =) Sincerely Dulce Prado

Oviedo, Florida
Reviewed 19 November 2016 via mobile

Nice somewhat above your typical HEI facility located in what appeared to be mainly a residential area. Facility well maintained. Being a Platinum rewards member it was a very nice touch to see a welcome packet of candy and a greeting from the General Manager upon arrival. Beds were comfortable, room was very clean and bathroom was very clean. Ample...

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Helpful?
Thank Ed B
HolidayInnExpress707, General Manager at Holiday Inn Express Benicia, responded to this review

Dear Ed, First of all I want to thank you for be a IHG Rewards member as Platinum we try to go beyond to recognize you for your loyalty. We are glad to know that the location of our hotel was convenient for your visit in the area, Benicia is the middle point for most of the attractions that are...

Roswell, Georgia
Reviewed 10 November 2016

I was here six nights and had some issues with my stay. The first room I had was on the first floor and I was pleased with its spaciousness. High ceilings and ceiling fan was great. Bed was great. I had a fine time until 6:30 in the morning when the pipes started banging. It seems when the upstairs water...

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Helpful?
Thank Bev8789
IHGService, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Bev8789, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you found our beds great and apologize for the...

Lexington, Kentucky
Reviewed 28 October 2016 via mobile

The location is close to downtown Benecia. Many people might prefer to drive in but regular walkers could do it easily in 15 minutes. The front desk staff was welcoming and helpful. The room was clean and the beds were very comfortable. On the downside, the towels were worn and grey looking. The other down point was the breakfast. This...

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Helpful?
Thank ADLex
Kielce
Reviewed 12 October 2016

The hotel is situated close to the road, but it is well soundproofed. The hotel's free parking which can easily lift you get to the lobby. Quick check-in. At the reception you can enjoy free lemonade, eat cake or apple. Rooms large, nicely furnished, clean. Big bed, very comfortable. Well active cooling. Big bathroom, clean, equipped with personal hygiene. Breakfast...

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Helpful?
Thank JPopiel
Las Vegas
Reviewed 11 October 2016 via mobile

Late night drive from the airport and greeted be friendly professional staff that had me to a nice room quickly. Breakfast was fine even as a vegetarian. Love the new in room Keurig coffee maker. Checking out was easy so I will be returning.

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Helpful?
Thank Michael M
North Platte, Nebraska
Reviewed 26 September 2016

Very easy to find off the interstate, very friendly staff and great clean room. Over the pass week I have missed a nice shower but not today. We have always been happy with HIE and this is the nicest. Great breakfast - 6AM to 10AM, everything you could want, Nebraska traveler

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Helpful?
Thank Jerome B
Reviewed 9 September 2016

The rooms are quite nice with a comfy bed and soft towels. The morning breakfast is good and it is well stocked. However, there was only one person on staff that evening when we checked in and she seemed to doing it all. Someone had a problem with the tv in the conference room, people were trying to check in,...

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Helpful?
Thank Pamela B
IHGService, Guest Relations Manager at Holiday Inn Express Benicia, responded to this review

Dear Pamela B, Thank you for posting a review of our property and for choosing to stay with us. I am happy to read you liked our rooms with the comfortable bed as well as the breakfast that was served. However, I am sorry that you were disappointed with your stay due to the locked patio doors and the safety...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Holiday Inn Express Benicia

Address: 1375 East 5th Street, Benicia, CA 94510
Region: United States > California > Benicia
Price Range: ₹ 8,670 - ₹ 13,858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Benicia 3*
Number of rooms: 49
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Also Known As:
Holiday Inn Express Benicia Hotel Benicia
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Questions & Answers

Questions? Get answers from Holiday Inn Express Benicia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor worked best for us. Laundry and business room is close by.”
 of 5 bubbles jeromeb550, 26 Sep 2016 | Read review
“Go to American Canyon”
 of 5 bubbles smclevenger, 19 Aug 2016 | Read review
“great room for two people”
 of 5 bubbles daniellemQ5332FF, 27 Jul 2016 | Read review
“I got one on the 2nd floor, even at the end of two hallways, NO noise in the AM.”
 of 5 bubbles MauiBound777, 22 Jun 2016 | Read review
“don't know about "quaint" or "boutique".... do know about good nights sleep and good breakfast!! I'll be back......”
 of 5 bubbles Terry_Calhoun, 12 Feb 2016 | Read review
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