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Best Western Plus Hill House

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Traveller (144)
Room & Suite (95)
Pool & Beach (6)

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About

#12 of 58 hotels in Bakersfield
Location
Cleanliness
Service
Value
At the Best Western Plus Hill House you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Hill House will stand out among other hotels in Bakersfield,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Hill House will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fence around pool
Restaurant
Breakfast available
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish, Hindi
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night
1139Reviews4Q+A100Room tips
Traveller rating
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ivedog729 wrote a review Feb 2024
3 contributions
Unable to access BW reward site so we called hotel directly and told them I was handicapped and they gave us a ground floor room. Friendly and helpful staff. Greeted us every morning with a smile. Nice
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 1 week ago
Hi ivedog729, Thank you for sharing your experience with us. We're delighted to hear that our team was able to assist you promptly and accommodate your needs for a ground floor room due to your accessibility requirements. Ensuring the comfort and satisfaction of all our guests is our top priority, and it's heartening to know that our efforts made your stay more enjoyable. We greatly appreciate your kind words regarding the friendliness and helpfulness of our staff. Providing warm and welcoming service is something we take pride in, and it's wonderful to hear that our team's efforts were noticed and appreciated. Your positive feedback serves as motivation for us to continue delivering exceptional experiences to all our guests. Should your travels bring you back to the area, we would be honored to welcome you again for another memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anthony V wrote a review Jun 2023
Cleveland, United States2 contributions
Hotel's Favourite
You will be excited to stay at this location. You will not be disappointed!!!!! When we arrived the staff was helpful. Our room was clean as well as the property. The property is protected by a nice fence.
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Review collected in partnership with Best Western
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 29 Jun 2023
Dear Anthony V, It is really nice to know that you liked the stay and services at our hotel during your recent visit. Thank you for your compliments on our staff, hospitality, and our convenient location. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zion G wrote a review Feb 2024
1 contribution
First allow me to start with the front desk guest services. Impeccable! They are kind, welcoming and elegant. Even in the face of hecklers, they maintained a demeanor that was consistently poised and kind. When checking into the room, the cleanliness is immaculate. At most hotels they usually distribute little teeny tiny soaps, shampoos and conditioners, that if someone with long or a lot of hair would have to ask for a bunch. However at Best Western Plus they had full dispensers of body wash, soap and conditioner that smelt so good. It did not feel or smell cheap. The pricing was very fair, it did NOT feel like they were in the business to grab money from peoples pockets. It felt as though they have established a homey and comforting environment for everyone that is away from home. The property is clean and the staff are so friendly and easy to talk to. Also just as important, the coffee was so good. It is easy to tell when a coffee pot has not been cleaned in a while or it is old or reused grinds.. the expresso they have in the front office was so austerely fresh that it could boost you through your whole day with one or two shots.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Most of the best placesto eat in Bakersfield are in waking distance located in the downtown...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 2 weeks ago
Hi zion213, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay with us at Best Western Plus. Our team takes great pride in providing exceptional guest service, and we're delighted that you found our front desk staff to be kind, welcoming, and elegant, even in the face of challenges. We're also pleased to hear that you found your room to be immaculately clean and stocked with high-quality amenities. We strive to provide a comfortable and enjoyable experience for all our guests, and it's wonderful to hear that our efforts were appreciated. Cleanliness is of the utmost importance to us, and we're delighted that you found our property to be clean and well-maintained. We're also thrilled that you enjoyed our coffee! We take pride in serving high-quality beverages to our guests, and it's wonderful to hear that our espresso was a standout feature of your stay. Thank you again for your kind words and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy L wrote a review Feb 2024
Indianapolis, Indiana18 contributions2 helpful votes
This place seemed a little overpriced, but the staff was very friendly and helpful. The room was clean and comfortable. The breakfast was ok, but I expected a little more out of a BW Plus. We would stay there again. The workout room was pretty small and cramped
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 3 weeks ago
Hi amylQ4247QW, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the cleanliness and comfort of your room during your stay. Your comments about our breakfast and workout room size are duly noted, and we appreciate your honesty. We're always striving to improve and your insights are invaluable to us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything specific you'd like to see improved upon your return, please don't hesitate to let us know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margarete T wrote a review Jan 2024
12 contributions1 helpful vote
Our stay at the BW Hill House was very pleasant. It was clean, the people were friendly and helpful. Breakfast at the small Mexican restaurant was delicious, we had the breakfast burrito and it was delicious. We will stay there again next week and every time we should find ourselves in Bakersfield.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 22 Jan 2024
Hi MargareteT, We are happy to learn that you enjoyed the breakfast, and you loved our comfortable beds and thank you so much for your kind review regarding our high standards of cleanliness. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. It was our privilege to do business with you, and it would be our pleasure to continue serving you. We can't begin to tell you how much we appreciate your five-star review. We will share your kind words with our friendly and helpful staff and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jm7775438 wrote a review Jan 2024
Visalia, California1 contribution
Please help with the acount made booking same day and cx with in min but was not able to cx pleade help I will really appreciated Try to call the hotel but no one ever ansemwer and jaut Try to call customer service and was referred to send email or just call next day
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 2 Jan 2024
Dear jm7775438, Thank you for your recent stay and for taking the time to share your insightful comments. It saddens us to hear that we failed to meet your expectations and you found your stay unsatisfactory. Please accept our apologies for any issues you had with our hotel and the service; we will address the concerns you raised with our team and work together on making improvements. We're grateful for your comments and wish you the very best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pharon L wrote a review Dec 2023
San Jose, California176 contributions83 helpful votes
My wife and I stayed in a ground floor room with our dog. It was great-spacious (we had a queen bed), clean, well appointed, and well priced. The hostess, Sweetu, was very friendly and helpful. We stayed two nights a week apart. Sweetu remembered us upon our return! And made our stay very enjoyable. We had breakfast both mornings before our departures and they were good.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 1 Jan 2024
Hi pharonl, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. Our management is always happy to serve you and we can't wait to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Audrey B wrote a review Nov 2023
Vancouver, Canada5 contributions
The mattress needs to be switched around because the side that is closest to the lamp sags and is uncomfortable. You cannot turn on the light in the bathroom without the noisy fan going on. There is no list of tv channels or instructions for the microwave . I was surprised to find out that for a Best Western Plus you have to pay an extra $10.00 for breakfast and you could not get breakfast until 7:30 in the morning. The outside photo of the hotel does not represent what it actually looks like. All the downstairs rooms are for guests with pets, there is not elevator and if you have issues with your knees or you are a senior citizen you would have difficulty climbing the stairs.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 10 Nov 2023
Dear AudreyB72, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of your room, the amenities and these maintenance mishaps. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are well-maintained and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tim wrote a review Nov 2023
Bullhead City, Arizona6 contributions1 helpful vote
Hill House allows dangerous people on property, without even a "no loitering" sign to deter them. But they do post signs warning guests that public access cannot be controlled, even though it is surrounded by a prison fence with only one entrance. So I wasn't surprised when I saw that a break-in occurred. Other less expensive hotels in this neighborhood have significant security systems and guards, but here all you get is excuses and locked gates which make things more inconvenient for guests. Even the canal gate to the cold dirty pool was locked (which is the one gate in the entire facility which might only be convenient to guests). The reason for this hotel's attitude eventually became clear, when I was solicited by a loitering vagrant who told me he was staying in a room here. It seems that the hotel benefits financially by housing vagrants (and, apparently, prostitutes). Extremely noisy people were in the hallways both nights at 2-3 am. The ice machine didn't work, and seemed to be permanently out of service, but they didn't even bother to put an out of order sign on it. For the most part the facility appears to be very nice, and their staff seems very nice, but to me that's like lipstick on a pig. I have stayed at Best Western hotels in various areas, and this was definitely the worst Best Western experience I ever had, though the hotel appearance (and cost) was above average.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 8 Nov 2023
Dear TOP-on-the-road, Thank you for taking the time to post this review. I am really saddened by the way you described your overall experience at our hotel, especially our guests' safety. I want you to know that our team will research your comments and make the necessary arrangements in order to keep these issues from happening again with future guests. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time to share this experience and for your valuable business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leanerdavis wrote a review Nov 2023
Bakersfield, California1 contribution
The front desk agent was very polite and helpful, the room was quiet and clean and we were able to sleep in without being bothered. Always get checked in quick and have never had a problem. I will definitely stay again.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Best Western Plus Hill House
Responded 3 Nov 2023
Hi leanerdavis, Thank you for leaving your five-star rating of our hotel. We strive to give you a great experience, and we are pleased to learn that we were able to meet your expectations in many ways, especially since you found the hotel to be clean and comfortable. I have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹9,611 - ₹10,771 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hill house hotel bakersfield, best western hill hotel, best western bakersfield, bakersfield best western
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
97
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BEST WESTERN PLUS HILL HOUSE (Bakersfield) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Best Western Plus Hill House
Which popular attractions are close to Best Western Plus Hill House?
Nearby attractions include Bakersfield Museum of Art (0.3 km), Central Park Antique Mall (0.2 km), and The Silver Fox Starlight Lounge (0.2 km).
What are some of the property amenities at Best Western Plus Hill House?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Hill House?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Hill House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Hill House?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Hill House?
Conveniently located restaurants include Mexicali Restaurants, Cafe Smitten, and Cafe Crepes.
Are there opportunities to exercise at Best Western Plus Hill House?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Hill House?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Hill House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Hill House offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.