Hourglass Hotel Ascend Hotel Collection
2400 Camino Del Rio Ct, Bakersfield, CA 93308-6256
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Avg. ₹10,520 /night, 3/16 - 3/17
₹13,128
per night
₹11,520
per night
₹9,911
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#27 of 59 hotels in Bakersfield
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Hourglass Hotel, Ascend Hotel Collection®, in the heart of Bakersfield, sets a new standard for boutiques with a modern touch. Only minutes away from the excitement of the Buck Owens' Crystal Palace, Mechanics Bank Arena, Historic Bakersfield Fox Theater and the California Living Museum, our hotel is ideally suited for both business and leisure travelers alike. Stay connected with loved ones using WiFi available throughout the hotel. Break a sweat in the fitness center or unwind in the outdoor pool featuring cabanas, sun loungers and a hot tub. We have a reception desk staffed 24 hours a day. Added perks include free coffee, free weekday newspapers available at the front desk, EV charging stations and complimentary parking for both compact and oversized vehicles. Energize for the day ahead with a freshly prepared Grab & Go breakfast available each morning.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Business Centre with Internet Access
Conference facilities
Convenience store
Electric vehicle charging station
Parking
Wifi
Hot bath
Outdoor pool
Bar / lounge
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
First aid kit
24-hour check-in
24-hour front desk
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Microwave
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Location
2400 Camino Del Rio Ct, Bakersfield, CA 93308-6256
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Meadows Field
5.6 km•
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35 Restaurants
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3 Attractions
within 1 kilometer
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Detailed Reviews
Hotel's Favourite
This was a pleasant surprise as we expected a basic 3 star travellers’ hotel. But the room was exceptionally large and was kitted out with microwave and fridge. It has seemingly been refurbished fairly recently. The pool area was nicely appointed with cabanas with sofas as well as plenty of sun loungers. Unfortunately there was a very large family there none of whom understood the rules of polite behaviour and this did detract from the experience but that is not the fault of the hotel. I mention it as you just need to be prepared for something less than peace and quiet.
The breakfast was an add on bonus therefore that it was there at all was appreciated. Gourmet it was not, grab and go take to your room it was. There are no tables admittedly but it’s a “packaged” style breakfast to take to your room. And what’s more there is decent coffee, teas, and sparkling water on tap 24/7. Not many hotels offer that . Oatmeal can be “made” in your microwave and there are kind of magical pre packed hot sausage and egg bun product in the breakfast choice. Yoghurt and cereals are also on offer.
On balance a comfortable stay with nice staff and comfortable pool and rooms. Thankyou.
The breakfast was an add on bonus therefore that it was there at all was appreciated. Gourmet it was not, grab and go take to your room it was. There are no tables admittedly but it’s a “packaged” style breakfast to take to your room. And what’s more there is decent coffee, teas, and sparkling water on tap 24/7. Not many hotels offer that . Oatmeal can be “made” in your microwave and there are kind of magical pre packed hot sausage and egg bun product in the breakfast choice. Yoghurt and cereals are also on offer.
On balance a comfortable stay with nice staff and comfortable pool and rooms. Thankyou.
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Date of stay: October 2024Trip type: Travelled with family
Room Tip: If you book a two bedded room you won’t get a balcony or patio as they don’t face the pool area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent staff and great rooms at a price you can't beat! I want to thank the night auditor Sir Aaron for welcoming my family and with a great friendly smile. We were provided knowledge of surrounding restaurants and things to do while in town over the weekend.
My wife and kids were extremely pleased with the breakfast and pool area. The Hotel is really well kept and you can see that all the staff takes pride in their work to going above and beyond for customer service.
Also thank you to the young man with curly hair who worked security who was very helpful in walking us and showing us to our room. The trip felt very welcoming and safe and we couldn't be happier. 💛
My wife and kids were extremely pleased with the breakfast and pool area. The Hotel is really well kept and you can see that all the staff takes pride in their work to going above and beyond for customer service.
Also thank you to the young man with curly hair who worked security who was very helpful in walking us and showing us to our room. The trip felt very welcoming and safe and we couldn't be happier. 💛
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hourglass Hotel, Owner at Hourglass Hotel Ascend Hotel Collection
Responded 2 Nov 2023
We're pleased that you enjoyed Hourglass Hotel during your stay in Bakersfield, CA. We pride ourselves on excellent customer service and are thrilled to see you received it from Aaron and our security team. We will be sure to pass along the message to them. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel several times years ago when it was a different name and really liked the property. When I was back in the area I immediately looked it up and found different name/owner(?). Booked one night although I was going to be in the area several nights just to check it out first.
I am passionate about great customer service and OMG walking in found world class customer service in April who was at the front desk. Friendly, welcoming, great personality and attitude and extremely helpful! I was already a fan of the hotel at that moment! Later in the evening I encountered another front desk person named Paul who was fantastic as well! Always helpful and smiling and a fun personality. If hotels could all clone these two employees they would have award winning customer service!
The lobby is gorgeous and tranquil. It has been done in shades of beautiful soothing gray along with silver accent pieces. Seating areas are inviting and visually very nice.
The room continues on with the same gray tones and made me just want to relax in there all day as it just sets the tone of serenity and calm. Extremely clean and well maintained and good sized (I had a king bed)
The pool is a beautiful pool and super clean and sparkling and cabanas have been added since my last visit and a great touch.
Grounds are well maintained and parking is easy.
And as a note to my first night “test” stay, I am still here almost a week later!
I am passionate about great customer service and OMG walking in found world class customer service in April who was at the front desk. Friendly, welcoming, great personality and attitude and extremely helpful! I was already a fan of the hotel at that moment! Later in the evening I encountered another front desk person named Paul who was fantastic as well! Always helpful and smiling and a fun personality. If hotels could all clone these two employees they would have award winning customer service!
The lobby is gorgeous and tranquil. It has been done in shades of beautiful soothing gray along with silver accent pieces. Seating areas are inviting and visually very nice.
The room continues on with the same gray tones and made me just want to relax in there all day as it just sets the tone of serenity and calm. Extremely clean and well maintained and good sized (I had a king bed)
The pool is a beautiful pool and super clean and sparkling and cabanas have been added since my last visit and a great touch.
Grounds are well maintained and parking is easy.
And as a note to my first night “test” stay, I am still here almost a week later!
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Curtis C, General Manager at Hourglass Hotel Ascend Hotel Collection
Responded 22 Jul 2022
Hello Denna, Thank you for the wonderful review and the opportunity to earn your business. I look forward to sharing your kind works with April and Paul. All of our associates truly care about creating the best experience reasonably possible for our valued guests. It’s always nice when their hard work is recognized and appreciated. We hope to welcome your back soon. At your service, Curtis General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at the Hourglass Hotel was extremely disappointing, particularly due to the lack of basic comfort and customer service. We arrived on a scorching day with temperatures reaching 105 degrees, only to find that the air conditioning in our room had not been turned on.
Being on the 2nd floor, the room was unbearably hot, and it took until around midnight for the air conditioning to finally cool it down, despite the system running at full blast. The discomfort was compounded by the fact that we had to get fans out of our truck to help keep our dog cool, as we were driving back from California to Indiana.
The front desk offered no assistance or solutions to the problem, and when I reached out to corporate, I was informed that they could do nothing because the hotel is independently owned. This lack of accountability and support was very frustrating.
While the room itself was large and nicely appointed, the failure to turn on the air conditioning in such extreme heat is unacceptable. This experience left us very disappointed and made our stay far from enjoyable. Based on this experience, we will not be returning to the Hourglass Hotel. It's a sad end to what we had hoped would be a pleasant stay.
Being on the 2nd floor, the room was unbearably hot, and it took until around midnight for the air conditioning to finally cool it down, despite the system running at full blast. The discomfort was compounded by the fact that we had to get fans out of our truck to help keep our dog cool, as we were driving back from California to Indiana.
The front desk offered no assistance or solutions to the problem, and when I reached out to corporate, I was informed that they could do nothing because the hotel is independently owned. This lack of accountability and support was very frustrating.
While the room itself was large and nicely appointed, the failure to turn on the air conditioning in such extreme heat is unacceptable. This experience left us very disappointed and made our stay far from enjoyable. Based on this experience, we will not be returning to the Hourglass Hotel. It's a sad end to what we had hoped would be a pleasant stay.
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Date of stay: July 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NOT SAFE !Due to the faulty key cards, my 93 year old mother was left by a door nearest the handicapped parking while I walked around a dark and empty back parking lot to try another door at 10 PM on a Friday night. The next day, the key card would not work to open the room door and again my mother was left in peril. I was in the hallway and she was inside the room and unable to open it due to the weight of the door and her need to hold on to her walker. The cleaning staff were unwilling to open the door and no management staff offered to come to the farthest back hallway to assist eventhough the front desk was alerted to the situation by the housekeeping staff. By the time I walked up to the front desk of this very large property, I was highly upset and asked to be checked out a daily early from our original reservation. I asked if I would be refunded and the young woman looked up my reservation and said yes. I have called the hotel directly a few times and told that I needed to speak with a manager and left my name and number which I did at the time of checkout as well. Here it is October and the youngwoman that took my call today explained that I was never eligible for a refund because I booked under a non-refundable last minute rate. I actually checked the rate on the day that I left and it was lower than my booked price! I was never asked until today what the issue was. It is not safe to have faulty key cards and the youngwoman today stated that the key cards are a recurring issue.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Faulty key cards. Dangerous location to have to walk around the large property looking for doors...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hourglass Hotel, General Manager at Hourglass Hotel Ascend Hotel Collection
Responded 6 Nov 2023
Dear Guest - Thank you for staying at Hourglass Hotel in Bakersfield Ca! We sincerely appreciate your feedback about your overall experience. We are very sorry to hear your stay was not as you expected to be and the that we fell short in our services. Your feedback will allow us to look into the issue with our key system and we will take care of the problem to ensure it doesn't happen to anyone as we recently changed door locks. Our staff are trained to follow safety procedures that will protect them and protect the valuables of our guests and this is the reason behind why they are not authorized to open rooms to our guests without authorization and verification from the front desk. We sincerely apologize for the inconveniences and rest assure this will help us enhance our communication and promptness in resolving any issue. A refund has been processed and we would like to welcome you back anytime. Once again, thank you for staying with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is the best value in Bakersfield, CA. The furnishings and decor are those found in a luxury hotel. The staff were friendly and welcoming. Parneet, Juan, Flor, and Ruben each helped us personally--with access keys, luggage carts, directions, and instructions about how to use the coffee machine. The only negative was the complimentary breakfast. There was coffee, bottled juice, stale prepackaged Danish, and apples and oranges far from fresh. But the quiet,comfortable room was top notch. The swimming pool is huge! But the hot tub was unavailable.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hourglass Hotel, Owner at Hourglass Hotel Ascend Hotel Collection
Responded 2 Nov 2023
Thank you for your review. We're so glad you received excellent customer service from our staff and enjoyed the well-appointed furnishings. We apologize for the breakfast. Due to the limited amount of space and seating available, we offer a limited selection of complimentary items. We do have a few items for sale at the market and can recommend various restaurants nearby the hotel for a heartier meal. We also apologize for the hot tub being unavailable as we were replacing the glass surrounding the area. The issue has been corrected and the hot tub is currently available for use. We hope to see you again at Hourglass Hotel during your next stay in Bakersfield!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Choice Hotel is undergoing major renovations, but you’d never know it. As soon as you enter the lobby, you are surrounded by an air of relaxation and calm. The Ascend line of properties is known for a relaxing ambiance. This one did not disappoint. The staff was courteous and helpful. The room (163 to be exact) was spacious and very comfortable. No outside noise at all! Breakfast is still grab and go, due to COVID conditions. My only suggestion would be that the grab and go include a source of protein. Artisan biscotti, muffin, chocolate filled croissant, and banana were the fare. Protein would be welcomed. And, for families who don’t drink coffee or tea, offering a juice would be nice, too. Currently they only have the former. Otherwise, it was a lovely stay!
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Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Curtis Capps, General Manager at Hourglass Hotel Ascend Hotel Collection
Responded 23 Nov 2021
Hello jback, Thank you for the great review. We appreciate the feedback and hope to welcome you back soon. At your service, Curtis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this location for a total of six nights split into two segments for business that extended beyond my original plan. The hotel was in a great location, easily accessible and well maintained in spite of ongoing construction/remodel. Staff were all extremely helpful, concerned for my comfort, diligent, accommodating and ready to serve. If business takes me back to Bakersfield you will find me at the Hourglass.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Curtis C, General Manager at Hourglass Hotel Ascend Hotel Collection
Responded 14 Feb 2022
Hello Natalieb, Thank you for sharing your experience of your recent stay with us. We look forward to welcome you back for your next business or leisure trip. Sincerely, Curtis
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel as it was halfway on our trip to Las Vegas. Our main reason to pick this hotel over the others in the area was their pool and that breakfast was included. The latter was extremely important to us cause we wanted a solid and somewhat healthy breakfast before driving on to Vegas. BUT. when we arrived we were told that there wouldn't be served breakfast cause the kitchen was not up and running. We would have to make do with pastries and yoghurt. We then said that we would like to cancel and check in to another hotel. They refused to refund us, so our money would be lost if we didn't want to stay with them. We were in disbelief as they clearly said on their website that they were serving breakfast. We asked to talk to the manager but they wouldn't be there until the next day 9 am. later than we planned to stay, but we couldn't di much. So we were forced to stay there. The next day the manager was not there at 9 am as promised and the it became even worse. A new lady behind the desk now started lying to us saying that the pastries and yoghurt in fact was the breakfast included. Despise her colleague saying to us, that the kitchen wasn't in function and that the things we could grab from the counter was a substitute for the real breakfast. It is actually a very nice place, but being lied to and refused a refund so we could find another place makes this the worst hotel experience I've had in the US. Horrible costumer service.
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Date of stay: June 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Make sure they have what they promise on their site.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hourglass Hotel, Owner at Hourglass Hotel Ascend Hotel Collection
Responded 1 Aug 2023
Please accept our apology regarding the miscommunication regarding breakfast. We offer a free Grab N Go continental breakfast to all of our guests. We do not have a restaurant or kitchen, however, we will be investigating why this was communicated to you. We will ensure all of our agents are better trained to provide all of our guests with the correct information. In addition to the complimentary Grab N Go continental breakfast, we also have breakfast items for purchase in our market. Again, we apologize for the miscommunication and wish you well on your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is really nice. The rooms are clean and also very nice, modern look to it. I like that the king bedrooms have a balcony overlooking the pool. At night it can get a bit loud but if you are in the room, you cannot hear what's going on outside. The staff was also friendly. Overall, I would definitely return for another stay. The only downfall is the breakfast. They only have coffee, yogurt, juice, apples and danishes. There are plenty of restaurants nearby though.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hourglass Hotel, General Manager at Hourglass Hotel Ascend Hotel Collection
Responded 13 Sept 2023
Dear Rachel, Thank you for staying with us! We appreciate your feedback and we are happy to know you liked our property and rooms. We look forward to have you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greetings,
Yes, please contact the hotel by phone as this website doesn’t allow certain characters.
Yes, we have a fitness center on site.
Hello Lacey, we do require a valid credit card at check-in. You can however pay cash at checkout if you wish.
"If you book a two bedded room you won’t get a balcony or patio as they don’t face the pool area."Read full review
"Faulty key cards. Dangerous location to have to walk around the large property looking for doors that work with the key cards."Read full review
PRICE RANGE
₹10,520 - ₹13,128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red lion bakersfield, bakersfield red lion
FORMERLY KNOWN AS
Hotel Rosedale
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
172
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingHOURGLASS HOTEL ASCEND HOTEL COLLECTION (Bakersfield) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Hourglass Hotel Ascend Hotel Collection
Which popular attractions are close to Hourglass Hotel Ascend Hotel Collection?
Nearby attractions include Buck Owens' Crystal Palace (0.7 km), Rush Air Sports (1.0 km), and Yokuts Park (0.5 km).
What are some of the property amenities at Hourglass Hotel Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hourglass Hotel Ascend Hotel Collection?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Hourglass Hotel Ascend Hotel Collection?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hourglass Hotel Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Hourglass Hotel Ascend Hotel Collection?
Conveniently located restaurants include Hungry Hunter Steakhouse, Black Angus Steakhouse - Bakersfield, and Temblor Brewing Company.
Are there opportunities to exercise at Hourglass Hotel Ascend Hotel Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hourglass Hotel Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Hourglass Hotel Ascend Hotel Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.