Hampton Inn & Suites Bakersfield North-Airport
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About
#4 of 72 hotels in Bakersfield
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Value
The Hampton Inn & Suites Bakersfield North-Airport California hotel is located off Highway 99 and Highway 65 in the heart of Bakersfield's most flourishing communities off of Merle Haggard Drive. This Hampton Inn & Suites Bakersfield California hotel is located just minutes away from several dining facilities, shopping centers and entertainment facilities such as the famous Famoso Raceway, Buck Owens Crystal Palace and Rabobank Arena and Convention Center.
Bakersfield is conveniently located between Los Angeles and Fresno and is the perfect halfway point if you're traveling from Northern California to Las Vegas, Nevada. The Hampton Inn & Suites Bakersfield North-Airport California hotel is the perfect destination if you're traveling to Sequoia or Yosemite National Park. In addition to the many recreational facilities surrounding our Hampton Inn & Suites Bakersfield North-Airport California hotel, we are also centrally located in Bakersfield's fastest growing industrial area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Shuttle bus service
Meeting rooms
Baggage storage
Convenience store
Newspaper
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish, Korean
Location
596Reviews4Q+A31Room tips
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Good Clean room and bathroom; the a/c works well, but there is no way to have fan on constantly to circulate room air and drown out hallway noise; the breakfast is good, except for the oatmeal; good taste, but thick enough to use as brick mortar. Not good Check in was delayed and the reason was not given; I told the front desk that I had requested a top floor room and was advised none were available because they were not yet cleaned; the reason was being short staffed and only floors one and two had been serviced; there was only one small towel rack for the sink hand towel; get rid of the useless picture on the wall next to the shower and put two large towel racks there for bath towels and wash rags; the cold side of the sink faucet gets very uncomfortably warm after a few seconds of running the water - what gives? On the second day, we return to the hotel and our door keys do not work; the front desk said the keys were programmed to stop that day instead of remaining active until our leaving day; they were fixed, but why did it happen at all?; WiFi is usually weak even on the second floor; have to reconnect more than once - very poor service. Overall A decent place to stay, but the check in problems that were in, part, related to staffing; lack of towel racks for bath towels, cold water not coming out cold from the cold side of the sink faucet, and weak, slow WiFi make this hotel a meh rating.…
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Date of stay: October 2023Trip type: Travelled with family
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Had to find another reservation last minute for an accessible room and they had one. Very nice clean room and good breakfast included. Staff was very friendly and handled a couple special requests gladly. Easy access to freeway. Would recommend.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Jonathan and his manager at front desk were great people, took care of any/all requests. Made my short stay worth every minute there. Continental breakfast was good, everything was fresh and made well. Front desk is primarily why I give this location 5-stars
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Review collected in partnership with Hampton
Date of stay: July 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I arrived late to the Hampton Inn. It was approximately 1:00 am. The clerk at the front desk gave me my card keys for the room. The cards did not work. So I left my wife and daughter outside the door while I returned to the front desk for new cards. In the process of getting new cards my wive called me and said someone was already in the room - they answered the door when they heard us trying to open it. Imagine my surprise. The clerk reassigned me to a new room. This was very awkward, potentially dangerous, totally unacceptable. It tainted the entire trip. I will not return to this hotel.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Due to unforeseen circumstances on my road trip home, I found myself in need of a hotel room on the night of 2/18/23. Through my Hilton app/account, I found this Hampton Inn in North Bakersfield. On the front-end of this experience (the hotel stay itself) it was an ordinarily forgettable experience. The process from booking, check-in, the time in hotel, and check-out with guest reception all went like a normal hotel stay goes, so enough about that. Hours later, after my check-out, when I had returned home, I received an updated bill reflecting a $250 Smoking Fee. As someone who's a non-smoker, this came as a surprise, and I had suspected it was in error, so I called the hotel. The receptionist advised they couldn't help in any capacity, on a Sunday evening, and I'd have to call back the next day and speak with the Assistant General Manager. So the next morning (Monday, 2/20/23) I called the Hotel, and before I introduce myself, or explain the billing discrepancy, I'm asked by the staff member answering the call, "is this about the smoking fee?" When I say yes, I'm put on hold, then updated that she spoke to the housekeeping manager, and was advised the room had been smoked in and couldn't be rented. Not receptive to a discussion with me regarding the matter, she told me I could leave a message for the Assistant General Manager, which I did, twice. I left my contact information with the representative who took my call, and I left a voice message at her direct extension as well. I'm still waiting for any follow-up from the Hotel. The next day, Tuesday (2/21/23) I contacted Guest Services from Hilton to raise my concern. Their initial response was typically generic, which consisted of a follow-up acknowledgment email that they're "looking into it", and will have follow up within 3 days, and included a claim number. A week later, still with no response from the Hotel or from Hilton, I contact Hilton again. This time they escalated this to a live representative, who pulled up a note on file from the Hotel, which read the same "script" I was initially read over the phone by the Hotel representative on 2/20/23, that the room was visibly smoky, smelled of heavy smoke and could not be rented. Again, I raised my concern and dispute as a non-smoker, and was advised that there was nothing more her department could do, and I could email another channel for Hilton Guest Services. I went ahead and wrote my email to this other Guest Services channel at Hilton, and explained my situation. Initially, their response was again, to read the same story that the Hotel in North Bakersfield, CA put on file, and tell me there's nothing to be done. This went back and forth for a chain of several emails over the course of another week. Being a non-smoker nor having a Registered Service Animal for a cardio-respiratory condition that'd keep me from smoking (which was declared to the Hotel at booking & at check-in) wasn't enough evidence to Hilton to assist me. We deliberated back and forth further, with Hilton offering me a $125 payment in resolution. Again I push back on this, and it wasn't until I offered to provide my past year's hotel invoice history (over 100 receipts) to prove I've never been subject to a smoking fee, did they offer to make me whole. This has been a terrible experience on multiple fronts. The Hotel (which I understand is an independently owned franchise) now has a unsatisfied guest due to their dishonesty, agenda and blatant disregard for customer service. This is the least of my concern, as avoiding this one facility is easy enough. More so, Hilton did a subpar job of responding to their loyal client's needs during this issue, which is a more long term issue. While I know a situation like this is rare, and hotel management/owners don't often operate scams like this, I'm now incredulous about Hilton's willingness and ability to assist me if/when another hotel attempts to pull a similar stunt. While I was reimbursed $250 from Hilton, they made it clear that money came from Hilton and not North Bakersfield Hampton Inn, which means, the net of this is the Hotel got away with scamming a guest $250 for a fake smoking fee.…
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Date of stay: February 2023Trip type: Travelled with friends
Value
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Room Tip: Stay anywhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Michael at check in was super friendly. Right away recognized our Hilton award status and offered us snacks. So nice to have a smiling person assisting with check in. This hotel is in a great location. Beds are very good and comfy and the room is one of the largest we’ve had for not being a suite. Hotel was clean. Breakfast is the filling, Hampton breakfast that we expect.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel was in a good location. The guy at the front desk could have used some help. He was the only one there. The outside room doors could use some paint where the carts have hit the door. The men’s bathroom in the hallway was out of toilet paper. The garbage can in the breakfast area was full. We pains a $76 pet fee that I thought was high. The previous two nights at a Hampton was $50 which I also think is high. The king room was very big. We did like the room.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was our first time at this hotel, although we have stayed frequently at another property in this neighborhood. Hampton Inn was more modern, in better condition, and "nicer" than the other hotel -- and at a better price. The only downside is the noise from rapidly accelerating cars on the adjacent onramp to Highway 99. But that sound plagues much of Bakersfield, which apparently tolerates loud vehicles.
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Date of stay: November 2022
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I booked a two-night stay through TripAdvisor at the Hampton Inn when I arrived before I checked in, I looked on my phone dispatch app and noticed that the two-day stay had been changed to a five hour stay the staff at Hampton Inn accommodated and adjusted my stay to reflect the time that I had before loading the truck, I explained this to the staff at TripAdvisor and they also were very professional and adjusted my stay from a two night into a one night stay, and refunded back to my account in about twelve hours. I will book again through TripAdvisor, very people orientated. Adolph,W.
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Review collected in partnership with Hampton
Date of stay: October 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here because it’s close to the airport and they say they have a shuttle to airport. Got there and was told shuttle doesn’t run. So they said they would book a taxi. Next morning when my taxi didn’t show up. I asked the person working if they could call and check on it. He said “not if your going to give me attitude.” I lost it. He wouldn’t tell me his full name. Just Ralph. Then threaten me with pepper spray when I got angry. DON’T STAY HERE!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Laura Potter, General Manager at Hampton Inn & Suites Bakersfield North-Airport
Responded 2 Aug 2022
Mr. Lackey, We are not responsible for the cab vendors. We are sorry that the cab was late however it was not an invitation for you to berate my staff. I am aware that you were already very rude to my staff the second the cab was late and he had to advise you that he would not tolerate your behavior. I am also aware that you then "lost it" and were yelling/cussing and verbally abusing our staff and telling him to bring it outside "homie".....over a cab. You are banned from this facility and should be grateful we did not contact authorities but rest assured if you come back we will. I will be reporting you to Expedia as well. We do not allow for abusive customers and anyone who behaves as you did should indeed not stay here because we will not tolerate it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$113 - $124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites bakersfield north-airport hotel bakersfield, hampton inn and suites bakersfield north-airport, hampton inn bakersfield, bakersfield hampton inn
LOCATION
United StatesCaliforniaBakersfield
NUMBER OF ROOMS
94
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Frequently Asked Questions about Hampton Inn & Suites Bakersfield North-Airport
What are some of the property amenities at Hampton Inn & Suites Bakersfield North-Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Bakersfield North-Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Bakersfield North-Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Bakersfield North-Airport?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Bakersfield North-Airport?
Conveniently located restaurants include Denny's, Champs Smokehouse BBQ, and Starbucks.
Are there opportunities to exercise at Hampton Inn & Suites Bakersfield North-Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hampton Inn & Suites Bakersfield North-Airport have an airport shuttle?
Yes, Hampton Inn & Suites Bakersfield North-Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites Bakersfield North-Airport have airport transportation?
Yes, Hampton Inn & Suites Bakersfield North-Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites Bakersfield North-Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Bakersfield North-Airport offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton Inn & Suites Bakersfield North-Airport?
The staff speaks multiple languages, including English, Spanish, and Korean.