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Super 8 West Memphis

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Super 8 West Memphis
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286 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Harker Heights, Texas
Reviewed 31 October 2016 via mobile

This Motel 8 was in a perfect location. It's the halfway mark between Ft Hood, TX and Jackson, KY. We were able to stay here with our two golden retrievers for only a $10 fee per dog. The staff was very professional and the complementary breakfast was a nice touch. If traveling with pets, we recommend it.

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Helpful?
Thank gibbslex80
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We hope to see you and our 4-legged friends soon.

Whitney, Texas
Reviewed 28 October 2016

Review collected in partnership with Super 8
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Helpful?
Thank H5187QXvirginiam
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Yorkville, Illinois
Reviewed 25 October 2016

Review collected in partnership with Super 8
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Helpful?
Thank Jeff H
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Washington
Reviewed 25 October 2016

The room smelled moldy and musty. We had to keep the window open all night and the fan on high to breath. I wasn't comfortable being on the bottom floor with the window open. The carpet between the bed and the bathroom wall was soaking wet. The toilet would. Or stop running. It just felt dirty. Why did we continue...

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Helpful?
Thank peechee
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are sorry to hear about the issues with your stay. Also thank you for letting us know about the toilet when you checked out... we have repaired it. Again sorry for the issues and we hope you will give us another chance when you are in the area again.

Duluth
Reviewed 23 October 2016

The facility was adjacent to a truck stop on the interstate so area was busy but very industrial and not especially inviting. Office staff was very nice (Dave?) at check in and even offered to help carry luggage to 2nd level. The room had clean linens but the cover and other items were very worn (Old can still be cared...

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Helpful?
Thank Donna H
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are sorry to hear about the issues with your stay. We are working on putting new bedding in the rooms. We hope you will give us another chance if you are in the area. We hope you had a safe trip home.

Fort Smith, Arkansas
Reviewed 22 October 2016

It was not in good repair and upgrade. Personnel canceled my reservation after consenting to a late arrival by phone. This caused me much inconvenience and added cost just to stay in town for my conference. The facility looks much different in person than pictures posted.

Review collected in partnership with Super 8
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Thank leonards151
David S, Front Office Manager at Super 8 West Memphis, responded to this review

We are sorry to hear about the issue with your reservation. Please call and talk with our General Manager about the confusion. All reservations are important to us and we would like to track down the error. Thank you

Canton, Ohio
Reviewed 20 October 2016

the stay was ok the bathroom was cleaned but not cleaned to my likeliness. There were hairs on the floor and a couple in the bat tub. the sink drain in room 118 had hair and mildew in it that you could see.

Review collected in partnership with Super 8
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Helpful?
Thank kl1894
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are sorry for the issues with your stay. We are working on a training program with the housekeepers. We hope if you are in the area again you will give another chance and see the progress we have made. Thanks

Brooksville, Florida
Reviewed 17 October 2016 via mobile

The room was clean and beds were comfortable. This hotel caters to interstate traffic so is a mix of families travelling and truckers so is not particularly upscale or full of amenities. The staff is nice enough and fairly accommodating. Coya (front desk) went above an beyond for us though,by correcting our room type with no hassle, when our booking...

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Helpful?
Thank FSilvermane
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We hope to see you again when you are in the area.

San antonio
Reviewed 17 October 2016

I was expecting hotel staff to be greeting they were not did report back to mangement she stated he must of had bad day.cleaniness off hotel was not up to standnards.breakfast wasn't good only thing offered was waffles.

Review collected in partnership with Super 8
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1Thank staceya154
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are sorry to hear about the issues with your stay. We are working on training programs and we hope you will try us again when you are in the area.

Brimfield, Illinois
Reviewed 16 October 2016

The room was filled with mismatched fur and had paint everywhere even on bed spread and on back of doors woodwork drain plug didnt work. as if the room was a leftover room... blankets bedspread looked as if it had been thrown in the corner and then picked up again filled with wrinkles.. the staff was great at the front...

Review collected in partnership with Super 8
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Thank Rebecca C
David S, Front Office Manager at Super 8 West Memphis, responded to this review

Thank you for staying with us. We are sorry to hear about the issues with your stay. We are working on some training programs and a deep cleaning program. We hope you will give us another chance when you are back in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Super 8 West Memphis is located right off of both major interstates I-55 and I-40 with easy on and off access. We are walking distance of the Petro and Loves travel stores, and just 5 miles from downtown Memphis, TN! ... more   less 

Additional Information about Super 8 West Memphis

Address: 901 Martin Luther King Jr. Dr, West Memphis, AR 72301
Region: United States > Arkansas > West Memphis
Price Range: ₹ 2,542 - ₹ 4,302 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Memphis 2*
Number of rooms: 56
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Also Known As:
Super 8 West Memphis Hotel West Memphis
Super Eight West Memphis
West Memphis Super Eight
West Memphis Super 8
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Questions & Answers

Questions? Get answers from Super 8 West Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the back of the hotel, it is further away from the road so quieter”
 of 5 bubbles love2travelKent, 3 Nov 2016 | Read review
“It's OK to sleep here for a few hours but not worthy of sitting for an evening.”
 of 5 bubbles GAhuskerDuluth, 23 Oct 2016 | Read review
“Lousy hotel, Rude, incompetent staff, excessive, inconsiderate cell phone users!”
 of 5 bubbles GR22013, 17 Sep 2016 | Read review
“We had a king suite near the stairs, so it was a little noisy during the night.”
 of 5 bubbles robynm889, 13 Jul 2016 | Read review
“first floor front would be convienent and quiet”
 of 5 bubbles U987PFjoels, 17 May 2016 | Read review
5 of 5