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Nickelodeon Hotels & Resorts Punta Cana

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Carretera Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Expedia.com
US$ 529
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Free cancellation until 04/01/22
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US$ 400
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TravelocityUS$ 529
Agoda.comUS$ 833
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nickelodeon Hotels & Resorts Punta Cana
Updated 18/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Nickelodeon Hotels & Resorts Punta Cana is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. Personalized service is at the heart of the Karisma philosophy. Our friendly staff is waiting to indulge your every whim and will make sure your stay is filled with happy surprises. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Your family will never forget the colorful waterslides and pools, hanging out with their favorite Nickelodeon characters, hilarious Slimings, and the famous Karisma Gourmet Inclusive® Experience!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Concierge
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Infirmary
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Wake-up service / alarm clock
Whirlpool bathtub
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
English, Spanish
3208Reviews720Q+A100Room tips
Traveller rating
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Popular mentions
John P wrote a review Yesterday
Toronto, Canada14 contributions1 helpful vote
Nickelodeon Hotel Punta Cana Honestly I don’t know what else to say other than everything was first class the whole way. From the moment we arrive we were treated like VIP’s. Isaias... this vacation wouldn’t haven been as memorable without you. Thank you for going above and beyond. You’re attention to detail will not be forgotten. Uncle Louis, Yokaina and Kenny... what can we say, Uncle Louis you took care of us and provide hours of entertainment for our kids at the main pool and Kenny... every day was a pleasure at the beach. No need went unattended and no question went unanswered from our Children. For anyone considering this hotel, we can not recommend it enough. Our mornings were spent at the beach (no seaweed or smell to speak of so not sure what others on here are complaining about) and our afternoons were spent at the Nick water park enjoying the fun and entertainment. Food was great, grounds perfect and hospitality second to none. As a family with 2 children under 5 we could not ask for anything more. Thank you again! This is a vacation we won’t soon forget and one that will be difficult to top!
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Date of stay: October 2021
Location
Service
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Response from hotel management, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded yesterday
Dear JohnP, Thank you for your wonderful review of your experiences at Nickelodeon Resort Punta Cana , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the Nickelodeon Resort Punta Cana.
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Yakairis P wrote a review 18 Oct
1 contribution
My family and I received some of the best service from the staff at this resort. Yokaina & her partner Michael who were in charge of volleyball and dancing knots us super entertained, Uncle Luis who didn’t hesitate to get whatever we asked and Sanchez who kept us refreshed with drinks in the hot weather. We were treated as if we were family and I would definitely recommend friends and family to this resort!
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Date of stay: October 2021Trip type: Travelled with family
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Response from hotel management, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear yakairisp, Thank you for your wonderful review of your experiences at Nickelodeon Resort Punta Cana , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the Nickelodeon Resort Punta Cana.
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Ki S wrote a review 17 Oct
1 contribution
I enjoyed staying in this beautiful resort, cannot say anything negative about it, we were in the beginning of October, I had the best stay , I travel a lot to many resorts, but this one was really nice, thanks to Elaine from customer service that she was very understanding and supportive, to our request, Hotel is excellent people everywhere they are nice, smiling, I go there anytime it is the best ...
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Date of stay: October 2021
Value
Service
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Response from Karisma Hotels and Resorts, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 1 week ago
Dear kis672, Thank you for your wonderful review of your experiences at Nickelodeon Resort Punta Cana , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Thank you again and we look forward to your next visit to the Nickelodeon Resort Punta Cana.
Read more
Love to travel wrote a review Sep 2021
1 contribution3 helpful votes
I recently stayed at the Punta Canta Nickelodeon Resort and I honestly will never recommend anyone to stay at that location. First and foremost I made my reservation directly through Karisma via the phone number on the Nickelodeon resort website. I set up a bunch of activities for my sons birthday and traveled from the US to bring him to your waterpark just to receive an email the night before stating we cannot do some of the activities because the water park will now be closed for 10days! That is very bad business and something that you should make your guest aware of while booking!!! We were not told that from your customer service representative and we did not book through a third party we booked through you!!! Then when we arrived we were constantly nagged to do a 90 minute sales session to try and get us to sign up as a member to go to your other resorts. In return for the session we were told we would have our dinner on the beach comped which was horrible and disgusting by the way so it was suppose to end up being free anyway by the manager Jessy. We were also told we would receive $100 off our spa service if we listened to the sales pitch for 90 mins, and when we checked out (a day early by the way because our experience was horrible) they did not remove the dinner or spa from our bill! Jessy also was suppose to compensate us for the waterpark being closed and us not being made aware and she only offered a free 3 day stay which is unacceptable because we paid for 5!!! You also do not have many activities for toddlers only children 4 and up. My husband and I travel internationally very often and this is by far the worst resort we’ve stayed at and the food is disgusting except the Asian restaurant! I would rate this resort a 0 if I could for lying and not comping or refunding customer for closed waterpark which is the only good thing about the resort.
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Date of stay: September 2021Trip type: Travelled with family
3 Helpful votes
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Response from Karisma Hotels and Resorts, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 4 weeks ago
Dear Traveloften913 I would like to thank you for taking the time to share your experience and please accept my sincerest apologies for the disappointment you feel about your time at Nickelodeon Hotels & Resorts Punta Cana. We are truly very sorry for the challenges and disappointment you have experienced prior to arrival and during your stay. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended.
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Greimy P wrote a review Sep 2021
1 contribution2 helpful votes
Amazin staff wrong time to go to the Hotel september because the most important part is the Nickelodeon water park was closed with NO WARNING OR TELLING ME OF NOTHING when I did the reservation. when we check in the front desk told me it was for 1 day closed dominican meaning 1 or 2 months. NO BEACH because Atlantic sea water meaning no good. So price didn't changed 2k+ paid no refund for a Nickelodeon park that wasn't open. Spoke with management she was great. Got 1 free night for next trip but I think I am not good back the point was to refund the difference of the total paid for not having the park open. Also my two big kids got Swimmer's ear infection from being in the pool 4 days bc that is the only entrainment available pool also I had to do Audible(change mas dinero) and purchased the Dolphin trip( caro muy caro) but I needed to entrainment my 3 kids and wife with something more than pool all day. the Dolphin trip I think the picture are more expensive than the flight wtf is that ($255 ) overall the price is HIGH for what I expected. two hotel together needed to stop family hotel can't be together with an ADULT ONLY HOTEL. adult go with the purpose of stay aways from the kids not remind how much they missing there kids with my kids also STOP CHARGING to meet the charater solo the price is high already for the Hotel stop making extra money with minor bs like birthday cake. ( I know drink and food included but if people go to the Nickelodeon Hotel with kids is with the purporse of not getting drunk so use alcohol money for entertainment 100%.) Also did the SPA massage very good place staff was very professional. Again Staff was great no issue. LOS TIGRES MIO se comportaron muy bien y seganaron mi respecto sigan trabajando y poniendo a los Dominicano en alto con su talento y dedicacion.
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Date of stay: September 2021Trip type: Travelled with family
2 Helpful votes
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Response from Karisma Hotels and Resorts, General Manager at Nickelodeon Hotels & Resorts Punta Cana
Responded 21 Sep 2021
Deargreimyp2021 I would like to thank you for taking the time to share your experience and please accept my sincerest apologies for the disappointment you feel about your time at the Nickelodeon Resort Punta Cana. Please know that we take all guest feedback seriously. It has never been more important to us than now, to listen to what our guests have to say, especially, due to the world's recent challenges, we have to continuously adapt and quickly adopt many new measures throughout the resort, relating health, safety, and hygiene. We care very much about how we make our guests feel and please rest assured that each part of your Nickelodeon Resort Punta Cana journey will be carefully reviewed with the team. We would like to encourage you to contact our customer service at customerservices@karismahotels.com so your experiences can be personally addressed. Thank you once again for your review. We look forward to warmly welcoming you again in the future to experience the Nickelodeon Resort Punta Cana at its very best.
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PRICE RANGE
US$272 - US$646 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
208
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Frequently Asked Questions about Nickelodeon Hotels & Resorts Punta Cana
Which popular attractions are close to Nickelodeon Hotels & Resorts Punta Cana?
Nearby attractions include Tropical Treasure (1.6 km), Macao Beach (5.2 km), and Sirenis Aquagames Punta Cana (2.5 km).
What are some of the property amenities at Nickelodeon Hotels & Resorts Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Nickelodeon Hotels & Resorts Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nickelodeon Hotels & Resorts Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Nickelodeon Hotels & Resorts Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Nickelodeon Hotels & Resorts Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Nickelodeon Hotels & Resorts Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle?
Yes, Nickelodeon Hotels & Resorts Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nickelodeon Hotels & Resorts Punta Cana have airport transportation?
Yes, Nickelodeon Hotels & Resorts Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Nickelodeon Hotels & Resorts Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.