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Playas Uvero Alto, Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 6 hotels in Uvero Alto
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
At Excellence El Carmen you are secluded but not isolated. Our all-adult, all-suite world is situated on a beautiful Caribbean beach in a palm grove on the east coast of the Dominican Republic. Its architecture is in the contemporary Caribbean style, and twenty pools wind through our grounds. There are 11 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 15 bars.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Game room
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
French, Spanish
7431Reviews1844Q+A100Room tips
Traveller rating
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Popular mentions
Graham M wrote a review Yesterday
1 contribution
Junior 69, Mickey mouse, Black Coffee, Nicky Minaj. The staff at this resort are amazing. They are super friendly and very helpful. They get people participating in tons of fun activities. It has been great day after great day. If you are looking for a beautiful place with amazing staff, this is the place to come!
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Date of stay: October 2021Trip type: Travelled as a couple
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david c wrote a review Aug 2021
Orlando, Florida41 contributions39 helpful votes
Hotel's Favourite
stayed to excellence El Carman from 7/25 to 7/30 in a beach front swim out suite and was as advertised from being picked up with the private SUV to the end taken back to the airport in a private SUV. the room was great nice bed and great walk in shower and what a view over looking the pool and seeing the beach and sea. the grounds were taken care of well and all the restaurants were good but the best was the flavor market a must try if you go. would say staying in the beach front rooms with your private pool you share with 5 others rooms was great we had bar service coming to us we did not have to go to the bar the bar came to us and we had a man named Edger who always had my Mai Tai and my wife's coconut water without delay always a pleasure to tip him and all the restaurant servers but Edger always went out of his way for us, too bad most people here do not tip its a shame they should tip these hard working people . will visit again soon
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Date of stay: July 2021
3 Helpful votes
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Response from The Excellence Collection, Other at Excellence El Carmen
Responded 11 Aug 2021
Dear guest, First of all, we would like to thank you for your recent stay at Excellence El Carmen and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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FantonaWI wrote a review 15 Oct
West Islip, New York1 contribution
This is our 5th trip to an Excellence resort. The staff make you feel special and are super attentive. Everyone is very friendly and welcoming. The food and choice of restaurants is great. We will continue to visit Excellence resorts!!!
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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akeeler8016 wrote a review 15 Oct
Ripley, West Virginia1 contribution
Resort was clean, fun activities including the awesome silence disco party. Swim up suite was well suited and stocked bar/fridge was a plus. The Grill was my favorite restaurant, staff was very attentive all over the resort. I highly recommend the spa services.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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John B wrote a review 15 Oct
1 contribution
Golden boy is the best out here and I’ve had a great time at Excellence El Carmen! The service and amenities will bring me back. Hopefully the club will be open next time that we come and visit. Also the food was great really loved the Indian restaurant!
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Date of stay: October 2021Trip type: Travelled with family
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PRICE RANGE
US$252 - US$616 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaUvero Alto
NUMBER OF ROOMS
452
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Frequently Asked Questions about Excellence El Carmen
Which popular attractions are close to Excellence El Carmen?
Nearby attractions include Tropical Treasure (0.8 km), Macao Beach (7.1 km), and Sirenis Aquagames Punta Cana (0.6 km).
What are some of the property amenities at Excellence El Carmen?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Excellence El Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Excellence El Carmen?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Excellence El Carmen?
Yes, free parking is available to guests.
What are some restaurants close to Excellence El Carmen?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Excellence El Carmen?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Excellence El Carmen have an airport shuttle?
Yes, Excellence El Carmen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence El Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence El Carmen offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Excellence El Carmen?
The staff speaks multiple languages, including Spanish and French.