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5/11/2017 6/11/2017
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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    5/11/2017 6/11/2017
     2 people have started booking this hotel
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    US$ 375US$ 405
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    Traveller (15391)
    Pool & Beach (3850)
    Room & Suite (2533)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,130 reviews)
    “emerald suite” (470 reviews)
    “main pool” (1,300 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Grand Luxxe Riviera Maya
    631 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Beach
    5,189 reviews
    #6 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,794 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (12,086)
    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews
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    4,571 - 4,575 of 10,807 reviews

    Reviewed 23 September 2014

    I was skeptical of going to a resort with dress codes but did not have an issue with it at all. My husband just wore long pants and a collard shirt to dinner then we went to the room to change before the night activities...More

    9  Thank Haley A
    Response from F T, Customer Care at Valentin Imperial MayaResponded 24 September 2014

    Dear Haley A, Thank you for such wonderful comments regarding your honeymoon at our VIM. It brings us great pleasure to read reviews such as yours. We truly appreciate the feedback of your experiences and we are very happy to hear that we were able...More

    Reviewed 23 September 2014 via mobile

    My wife and I have been here three times, and have ha a great experience every time. Really a great way to spend a week relaxing. All rooms are nice, no need to upgrade. All the food is great. The grounds are beautiful. The beach...More

    5  Thank Brad A
    Response from F T, Customer Care at Valentin Imperial MayaResponded 24 September 2014

    Dear repeat VIM guest, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We look forward to welcome you back at VIM for your 4th visit. Please let...More

    Reviewed 23 September 2014

    Start with airport transfer, we used Olympus for a private transfer agents were easy to find once outside friendly enough loaded up and driving in 10 minutes no complaints. When we arrived we were sort of greeted, staff took our bags then disappeared for a...More

    2  Thank Dan M
    Reviewed 22 September 2014

    10 for 10 September 1 to September 9, 2014 Our tenth trip to the Valentin Imperial Riviera Maya the 1st week of September to celebrate our anniversary was also a 10 as has been the case on our previous nine trips over the past 5...More

    7  Thank mary2940
    Response from F T, Customer Care at Valentin Imperial MayaResponded 23 September 2014

    Dear mary2940, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We look forward to welcome you back at VIM for your 1th visit.The VIM staff will be...More

    Reviewed 22 September 2014

    My husband and I stayed at Valentin Imperial Maya from 09/06/2014 - 09/12/2014 to celebrate our 15th anniversary. We loved it! The staff was polite and helpful, the grounds were beautiful, and our room was clean and comfortable. We had no difficulty getting into any...More

    5  Thank tsbegley
    Response from F T, Customer Care at Valentin Imperial MayaResponded 23 September 2014

    Dear tsbegley, Thank you for your visit and for sharing your experience with other travelers. We are delighted that you had a wonderful time and would like to thank you for your gracious comments about our people and our food. We would love to welcome...More

    Grand Luxxe Riviera Maya
    631 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Beach
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    #6 of 11 hotels in Playa Paraiso
     
    IBEROSTAR Paraiso Del Mar
    4,794 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Grand Hotel Paraiso
    5,952 reviews
    #1 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$ 284 - US$ 1,104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Booking.com, Travelocity, Orbitz, HotelsforEveryone, Hotwire, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya
    Add Photo Photos
    Traveller (15391)
    Pool & Beach (3850)
    Room & Suite (2533)
    Dining (1465)
    Hotel & Grounds (7793)
    Bathroom (261)
    Family and Play Areas (58)
    Business Centre & Event Rooms (40)
    Nearby
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    1.63 km away
     
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    631 reviews
    .75 km away
     
    Iberostar Grand Hotel Paraiso
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    Ask a question
    Questions & Answers
    BonnieEm
    21 October 2017|
    AnswerShow all 4 answers
    Response from Brent P | Reviewed this property |
    Best junior deluxe is a toss up between 4 and 5 second floor, then 3 followed by 1 and 2. Not many deluxe in 1 and 2, mostly silver rooms there. BP
    0
    Votes
    Michelle M
    20 October 2017|
    AnswerShow all 3 answers
    Response from Brent P | Reviewed this property |
    I will second pstmstr about spicy food. I am not a spicy food person and haven't found the food to be spicy for me, even at the Indonesian. My wife likes the spicy food and I have tried hers and didn't find it very spicy... More
    0
    Votes
    Lazboh
    20 October 2017|
    AnswerShow all 3 answers
    Response from Pam B | Reviewed this property |
    Buildings 6, 7 and 8 have the diamond.
    0
    Votes
    Room Tips
    "they supply rafts for the pool but of course only so many. If you want one, make sure to get there at 10am..."
    Read review
    "Swim up room was probably worth the upgrade. The pool it's attached to is much nicer than the main pool"
    Read review
    "Every room is the best!"
    Read review
    "Loved the Swim Up Suites. It was nice having a small pool for a more private swim if you wanted to!"
    Read review
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