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11/06/2017 12/06/2017
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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 486
          US$ 455
          Great Deal
          US$ 470
          US$ 469
          Traveller (14849)
          Pool & Beach (3767)
          Room & Suite (2461)
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          Overview
          • Excellent70%
          • Very good20%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “french restaurant” (1,081 reviews)
          “emerald suite” (462 reviews)
          “main pool” (1,255 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Iberostar Grand Hotel Paraiso
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          Grand Velas Riviera Maya
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          8,148 reviews
          #22 of 214 hotels in Playa del Carmen
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Reviews (11,584)
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          4,521 - 4,525 of 11,584 reviews

          Reviewed 9 June 2014

          We just got back from a week at the Valentin Imperial Maya. The staff was great, the restaurant selection was very good, and the food was very good. Special thanks to the Privilege Club staff Gerardo and Edgar for their awesome service. Other staff that...More

          1  Thank tarkin
          Response from F T, Director de Relaciones con Clientes at Valentin Imperial Maya

          Dear recent VIM Guests from Michigan, Thank you for your positive comments published on Trip Advisor. We are very happy to know that the efforts and friendliness of our staff made a significant difference to your holiday enjoyment and your comments will be displayed within...More

          Reviewed 9 June 2014

          Just returned from eight days at VIM. We have been to the area 30 or so times staying at family resorts, then the last six years adult only resorts. VIM is a nice resort, but we will not return. In saying this, we are not...More

          14  Thank jjjday
          Response from F T, Director de Relaciones con Clientes at Valentin Imperial Maya

          Dear recent VIM Guests, The VIM would like to thank you for spending some of your time commenting in trip advisor about your recent vacation with us. At Valentin,we are all working hard to give our customers the best possible holiday. We do apologise if...More

          Reviewed 9 June 2014

          First time at VIM....... We booked Privledged. The staff of the entire VIM was top notch... Super Friendly.... Let me tell you, Edgar, Alexander, Alejandro., Ramone, and the little sweet hostess at Mar in AM. We love you and can't wait to see you again........More

          1  Thank Brandi W
          Response from F T, Director de Relaciones con Clientes at Valentin Imperial Maya

          Dear Brandi from Choctaw, Oklahoma , We really want to thank you for the positives comments you have published on TripAdvisor about your recent stay at Valentin Imperial Maya. We are pleased that you loved it here; We will share your positive comments with our...More

          Reviewed 9 June 2014

          If you don’t want to read the full review, here are key points to note: 1. There is no such thing as a pool or ocean view room. The gardens and foliage is too overgrown and high to be able to see anything. Only buildings...More

          30  Thank Blackbelt_Girl
          Response from F T, Customer Care at Valentin Imperial Maya

          Dear Blackbelt_girl, Thank you very much for your full review including your observations. As you may know, comments from our guests are important for us because you let us know the exact elements in which we have to work on. Looking forward to serve you...More

          Reviewed 8 June 2014 via mobile

          My wife and I are here now and are staying in a Silver suite building 2. For all of you that have booked or are thinking of booking you won't be disappointed. But if you are looking to see the ocean from every step of...More

          2  Thank burntpenguin
          Response from F T, Director de Relaciones con Clientes at Valentin Imperial Maya

          Dear recent VIm Guests from Toronto, On behalf of the VIM team we want to thank you for taking the time to share your review with us and all other TA readers. Your kind comments we surely be shared with all the staff members ....More

          Iberostar Grand Hotel Paraiso
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          #1 of 11 hotels in Playa Paraiso
           
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          11,569 reviews
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          Grand Velas Riviera Maya
          2,990 reviews
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          8,148 reviews
          #22 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Laundry Service
          • Breakfast Available
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$ 294 - US$ 589 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites
          • Number of rooms
          • 540
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotwire, Hotels.com, Cancelon, HotelsforEveryone, getaroom.com, Evoline ltd, HotelQuickly, TripOnline SA and HRS so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa del Secreto
          • Also Known As
          • Valentin Imperial Maya Hotel Playa Del Carmen ,
          • Valentin Imperial Riviera Maya
          Add Photo Photos
          Traveller (14849)
          Pool & Beach (3767)
          Room & Suite (2461)
          Dining (1426)
          Hotel & Grounds (7452)
          Bathroom (249)
          Family and Play Areas (58)
          Business Centre & Event Rooms (35)
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          Questions & AnswersAsk a question
          Ksrob5
          Does anyone know if Luis is still at Mar & Tierra for breakfast and lunch?
          26 May 2017|
          Answer Show all 5 answers
          Response from Readon | Reviewed this property |
          Yes!
          2
          Votes
          Lauren M
          Looking to come here for the 3rd time during New Years does the resort do anything special to celebrate?
          25 May 2017|
          Answer Show all 4 answers
          Response from Steve T | Reviewed this property |
          They have a celebration in the plaza. All the restaurants have the same menu that night and you reserve the location you want to eat at! That is how it was for 2015! Fun night!
          0
          Votes
          2teachers2010
          we're staying in the swim out as well, and was wondering if the mosquitoes are really as bad as another reviewer noted??
          23 May 2017|
          Answer Show all 8 answers
          Response from Jennifer L | Reviewed this property |
          I did get a few bites on my feet and legs but only at night time. I would recommend bringing mosquito spray and just spraying your feet and ankles. I think in the spring and summer it may be the case as it's more humid... More
          0
          Votes
          Room Tips
          "We like building 2, it is clear I see to everything."
          Read review
          "Tip the staff! The ribeye in the steakhouses is fabulous"
          Read review
          "For added privacy, book a room on 2nd or 3rd floor."
          Read review
          "The Silver suites in buildings 1 and 2 are fantastic and central to everything."
          Read review
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