Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya.
Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.
Escape into a world where your every wish is our command. Come indulge yourself....You deserve it!
Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.
We had an amazing time food was great, staff was very accommodating. We worked with Dora and let me tell you she was amazing. Dora helped us many times always positive and friendly service with a smile. Dora is the main reason we will be returning. Always felt very safe on property the pools are amazing and the grounds crew needs a raise this facility is very clean. Thank you to all the staff you guys are awesome
My husband and I recently returned from Valentin Imperial Riviera Maya and we had an amazing time! We loved the food and activities the most. There is so much to do at the resort, no matter what kind of trip you are looking for. I also received a massage while there and would highly recommend booking a service from the spa. The room was perfect also, and I am picky usually. If you are considering this resort... BOOK IT!
This was our 4th time at the Valentin. Sadly, it will be our last. There are good things that remain including most staff, the main pool, the inside buffet, the rooms (we always stay in Junior King Suite) and the grounds but some things have changed in the past few years that left us less than pleased. There is no more outside buffet by the beach. So when you are at the pool, you can have lunch from a food truck or you need to change clothes and go into the inside buffet. The food truck food is very tasty and the beach restaurant is as well but we miss the beach buffet. There are no more printed menus. Everything is now on your phones. If you don’t have a Smart phone, I don’t know what you do! Trying to scroll your phone to choose menu options and share with people who don’t have a Smart phone in your party is a real hassle. I understand it is a Covid precaution but wiping menus is an option also no? While live music at the restaurants is lovely, it is often so loud, you can’t talk to anyone at your table. There is definitely less staff and we noticed a lot more garbage left around the pool in the mornings. The women’s side of the pool bathroom gets disgusting by afternoon and is no longer cleaned. My husband said the men’s side is just as bad. In the inside AC buffet room, Some wait staff were just rude or plain inattentive. We sat for 20 minutes at a breakfast table with no silverware, unable to go to the buffet while staff set up new tables around us ignoring us. It was very hard to get someone‘s attention for something as simple as a spoon for coffee and forget a 2nd cup of decaf. We always leave tips btw. At one restaurant, a cockroach sat perched above us on a curtain the entire meal and in another meal, my friend found two pieces of medium-sized thread in 2 separate ravioli. We showed it to the manager who was deeply sorry and had us come back for a special meal. It was a lovely gesture but the entire meal was chosen for us and just brought out. I couldn’t eat some of it due to allergies. I will say that the addition of the daily pool game at 4 was great. Jessica, Lorenzo and Emielliano were extremely friendly and fun. Maid staff and pool bar staff were wonderful. I’ve met good friends over the years so thank you for that but we are moving on. …
With Celiac Disease, I need gluten free meal options. DONE! We enjoyed our 2-week stay in December, 2019 and will be returning for 2 weeks in February, 2023. A very expensive travel option, but so are comparable resorts.
This resort truly has it all -- excellent food, beautiful architecture and surroundings, well appointed suites, tons of activities, nightly shows and a live band every night, fantastic beach with good surf and powder sand. The people there make the difference. Thanks to the following standouts for their "above and beyond" approach: Luis and Diaritza at La Marche for breakfast, Nancy and Augustin at Mar for lunch, Jesus our waiter at L'alsace for dinner and a special thanks to Amalia the manager at L'Olivo who made our meals there special and found us everything we needed. The attention to detail and positive vibes from the staff all around the resort made our stay memorable. We will be back for sure!!
This resort is absolutely gorgeous. You are on the ocean yet have lush plants and flowers throughout. The food is excellent. The restaurants are top notch. The workers are truly amazing! Dora is the hostess extraordinaire!
I shared my favorite resort with a group of friends back in January 2023 celebrating my 50th birthday and everything was perfect!!! The Valentin Rivera Maya has it all! The place has a beautiful Jungle feel, the staff is friendly and always willing to say "good day" and ask "do you need anything?". The food is delicious and plenty of variety (7 different restaurants), actives include exercise, cooking, photography sessions, and spa. I highly recommend the Valentin massage for 80 minutes!!! The amazing beach has cabanas and sun tanning chairs and pool parties has swim up bars and both have plenty of servers, in case you just want to relax. This was my 4th trip and now even my friends are planning their next trip back. See you soon Valentin staff!
What an amazing resort! It lacks nothing…my family and I spent a beautiful week doing nothing but enjoying the amazing pool, beautiful grounds, awesome food!! Great entertainment at night. The staff was amazing, friendly and happy to help with anything you needed!! Big shout out to Dora who went above and beyond!! Till next year!
Overall we had a fantastic experience! The only complaint we had was a couple of times we had some food order mix up which I feel like is bound to happen in a big group of 10. Regardless, we left full and happy and the food was fantastic. The portion sizes were perfect and were more of a small plate/ tapas style which I like. The grounds were impeccable and maintained phenomenally, the grounds of the resort are a little bit spread out but it doesn't feel that way because walking everywhere is so beautiful. The staff are also friendly and work so so hard to make everyone's experience special. I would highly recommend this resort to anyone and would definitely go back. Definitely an upgrade from the last all inclusive resort I went to in Mexico. Dora, Emilio and Pepe were just a few of the amazing staff members we met and stood out to us- be sure to meet them, it's worth it!…
Amazing experience. Great location. The food, accommodations and staff were unsurpassed. The pools and beach provided just what I needed for my Vacation. I felt very welcomed and appreciated during my stay. Shout out to Dora who was simply amazing with helping me learn the language. I am extremely grateful for the time she spent with me. I’m counting down the months until I return.
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