We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Carretera Federal 307 Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710, Mexico
Carretera Federal 307 Chetumal Puerto Juarez Km. 311 500, Playa del Secreto, Playa del Carmen 77710, Mexico
Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 childrenGuests12
Age
Update
102 people are viewing this hotel
US$ 400
US$ 291
View Deal
SAVE US$ 109
US$ 400
View Deal
US$ 312
View Deal
Orbitz.comUS$ 400
TravelocityUS$ 400
Hotwire.comUS$ 400
View all 15 deals
Agoda.comUS$ 291
Expedia.comUS$ 400
Booking.comUS$ 312
Orbitz.comUS$ 400
TravelocityUS$ 400
Hotwire.comUS$ 400
TripAdvisorUS$ 312
Bookit.com
Hotels.com
Otel.com
travelup.com
Elvoline
Priceline
BestDay.com
HotelQuickly
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Agoda.com
US$ 291
Expedia.com
US$ 400
Booking.com
US$ 312
Orbitz.com
US$ 400
Travelocity
US$ 400
Hotwire.com
US$ 400
TripAdvisor
US$ 312
Bookit.com
Hotels.com
Otel.com
travelup.com
Elvoline
Priceline
BestDay.com
HotelQuickly
View all 15 deals
Collapse deals
All photos (17,773) 17,773
Full view
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
All reviews french restaurant emerald suite privilege package don miguel main pool the lazy river pool breakfast and lunch room service silver suites two swim up bars the french onion soup sports bar coors light sushi bar michael jackson show other resorts lobster
Visited Again! Paradise is Valentin. We just can't stop going back. And why? because there is no place better. Just know that if you visit once, you will be planning your second visit before the first one is over! just got back , not enough...More
We traveled to VIM in September for the 3rd time. Even though I wrote a review after our last trip I can't resist commenting again how wonderful this resort is. It's been a couple of years since we were here and we won't wait that...More
As soon as we arrived we were greeted by Jesus at baggage check and he already knew our names. The service here is unbelievable. Super friendly excellent service. The wait staff was superb, Ivan, Nallely, Alejandro, too many to name. The resort is super clean...More
3 Thank cro722
Response from VALENTIN C, Guest Relations Manager at Valentin Imperial Riviera MayaResponded today
Dear guest,
Thank you very much for your review following your visit to Valentin Imperial Riviera Maya we are delighted you had the opportunity to try our service. We will share your comments with the team who will be delighted to know you had a...More
This was my first time at an all inclusive. Did this place ever raise the bar for future stays at anything similar! The staff never even once missed a single detail. Anything we needed, any questions we had, all the staff went above and beyond...More
2 Thank Chris S
Response from VALENTIN C, Guest Relations Manager at Valentin Imperial Riviera MayaResponded today
Dear guest,
Thank you for your review and we are delighted you enjoyed your stay at Valentin Imperial Riviera Maya. I will certainly share your kind feedback with the team who look forward to welcoming you back again very soon.
With kind regards,
Visited the VIM for our 4th time from 3-12 Oct 18. We had a fantastic time as usual. Food and drinks were outstanding, we had dinner at the French Restaurant 3 times. Service as usual was excellent especially Gilberto Rojas and Jorge at Mar Tierra...More
3 Thank Michael J
Response from VALENTIN C, Guest Relations Manager at Valentin Imperial Riviera MayaResponded today
Dear repeat guest,
Thank you very much for your review following your 04th stay at Valentin Imperial Riviera Maya. It was a pleasure to welcome you back to our hotel and we are delighted you had an enjoyable stay.
We will be sure to share...More
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. …MoreSet amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Suites
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Room types
Suites
Number of rooms
540
Price range
US$ 236 - US$ 778 (Based on Average Rates for a Standard Room)
Also Known As
Valentin Imperial Maya Hotel Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from Darlene66 | Reviewed this property |
I tip the morning maid and turn down maid every day. If you wait until the last day it could be her day off. I put a small tip in the mini fridge. We tip at the breakfast and lunch buffet except once when we had to ask the... More
I tip the morning maid and turn down maid every day. If you wait until the last day it could be her day off. I put a small tip in the mini fridge. We tip at the breakfast and lunch buffet except once when we had to ask the waiter for a drink because no one asked us. We tip at the bar the equivalent of $1 US per 2 drinks. We tip servers a $1 if it is 1 or 2 drinks. More if we are in a group. We tipped the person who brought the luggage to the room and picked it up. A lot of people touch the luggage but we choose not to tip those who just help the driver get it out of the transfer or the one that loads it on the golf cart. We tip the cart driver. We tip more at dinner. You do what makes you comfortable.
Response from Darlene66 | Reviewed this property |
Let's start with the illness part. I have been to the Valentin 10 times and have never been ill but I certainly can't say that no one there has ever experienced a bout of diarrhea. I do think they keep everything clean and I... More
Let's start with the illness part. I have been to the Valentin 10 times and have never been ill but I certainly can't say that no one there has ever experienced a bout of diarrhea. I do think they keep everything clean and I have seen them cook chicken being very careful that whatever touches the raw chicken does not touch the cooked chicken.
Typically you have good beach weather. You could hit a very rainy spell but you probably won't. Expect some overnight rain, 1 or 2 10 minute downpours while you are at dinner, 1 or 2 downpours while you nap under a palapa, 1 or 2 sprinkles where no one gets out of the pool and you all experience a beautiful rainbow. You probably won't need any kind of thin cardigan in the evening but you should take something just in case.
So much depends on the time you are visiting and what you are trying to upgrade from. Dlx to a swimup is 4 categories, golden superior to a swimup is one, for example. Our friends traveled with us on our last visit... More
So much depends on the time you are visiting and what you are trying to upgrade from. Dlx to a swimup is 4 categories, golden superior to a swimup is one, for example. Our friends traveled with us on our last visit, upgrading at check-in. They paid $30 a night for one category jump, they had booked a superior.
Book what you will be happy with, swimups are usually the first to sell out, so the possibility one would be available for your entire stay is often limited. Some have been able to upgrade for only part of their stay, and I'd hate to pack up and move after getting comfy.
