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Hotel Mocawa Plaza

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Carrera 14, 9N-00, Armenia 630004 Colombia
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (244)
Room & Suite (76)
Pool & Beach (26)

About

#1 of 48 hotels in Armenia
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Located at the north of Armenia, only 500 meters from the "Parque de la Vida", 18 kms from the National Coffee Park and 25 minutes from El Eden International Airport, in a complex with shopping center and apartment tower, the Hotel Mocawa Plaza becomes the best choice of accommodation for business and leisure travelers in the department of Quindio. It has 97 rooms with air conditioning, king size beds, parking service, Internet access, Laundry, Room Service, restaurant and coffee bar.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Free breakfast
Conference facilities
Banquet room
Rooftop terrace
Baggage storage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
Spanish

Location

Full view
67Somewhat walkable
Grade: 67 out of 100
31Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
491Reviews11Q+A15Room tips
Traveller rating
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  • 28
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  • 14
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Popular mentions
Willie-0615 wrote a review 5 Apr
Houston, Texas1 contribution
The hotel was decent, clean and the best in the city. The rooms were cleaned exceptionally well everyday and I loved the water pressure in the shower. The restaurant and front desk staff were attentive, professional and nice. The only thing, and it's not a knock against the hotel but I noticed that throughout the city in general, hardly anyone speaks English. None of the restaurant staff spoke English and only a few people at the front desk but this was an issue I experienced at other restaurants and stores throughout Armenia.
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Review collected in partnership with this hotel
Date of stay: March 2021
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Ari Bialikamien wrote a review Feb 2021
5 contributions1 helpful vote
We know hospitality induatry is suffering but this hotel charge high rate and the service is below any reasonable standards considering the rate, by far the most expensive hotel in the city. 1- mediocre check in - nobody was at reception and a bellman tried to do the check in while someome show up 2- Hotel does not provide anything to protect yourself against covid-19 they only checked temperature once and they do not provide any mask and/or hand sanitizer in the room 3- food quality and service is below standard. I waited over 5 min for someone to greet me at the restaurant, they do not know how to explain the dishes and table remains dirty as nobody clears dirty dishes. 4- no pool service at all, area is extremely dirty and you need to go and ask the restaurant staff for towels and then wait 10 minutes for them moreover when the towel comes is ripped with holes on it. 5- Spa is closed, lobby bar closed This hotel should not charge full rate id the provide 1/3 of the service.
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Date of stay: February 2021Trip type: Travelled solo
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bkzpapichulo25 wrote a review Jan 2021
1 contribution
Very good hotel, stuff was friendly and overall I had a good time and pleasant time...breakfast was delicious. Close too many good location around. I highly recommend hotel Mocawa plaza to all my friends and relatives.
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Review collected in partnership with this hotel
Date of stay: January 2021
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ronkraemer wrote a review Jan 2021
St. Albert, Canada3 contributions1 helpful vote
Start with the good, hotel is clean and appears to be well maintained. Rooms are standard for this level of hotel. The rooftop pool and lounge is very nice, all things you would expect. In my opinion, the difference between a basic stay and a great experience and fond memory is the way staff will help the guests and this is where the Mocawa falls well short. My wife left her card in the room and the counter staff would not ring the room to let me know she was in the lobby. She finally had to call me from a cell that another guest let her use. A young man wanted to put some decorations on the table in the restaurant as he was proposing to his girlfriend and front staff told him it was not possible. This morning while at breakfast, a table had several decorations for a birthday. My wife saw the young man later on in the day and he told her they went to use the pool and were told it was reserved?? I would think that when one is paying for a service, that service should be available to use. We tried to book the New Years dinner and were told we would be contacted. When we did not hear back, we again contacted the front counter and were told the dinner was full. We later found out there were several empty tables available. When walking into the lobby, not once were we greeted by the front staff. As the front counter personnel is the first experience people have with your establishment, I feel they put NO effort in making your stay enjoyable or helpful.
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
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Jefferson R wrote a review Mar 2020
Westchester County, New York6 contributions
The hotel was mostly modern, hot breakfast buffet was fresh and the hotel is close in proximity to points of interest. Great place to stay if you plan on visiting "Parque del Cafe", which is a definite must-see.
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Date of stay: January 2020
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PRICE RANGE
US$68 - US$87 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Mocawa Hotel
LOCATION
ColombiaQuindio DepartmentArmenia
NUMBER OF ROOMS
97
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Frequently Asked Questions about Hotel Mocawa Plaza
Which popular attractions are close to Hotel Mocawa Plaza?
Nearby attractions include Parque de los Fundadores (0.4 km), La Otra Mitad (0.2 km), and Avalon Gaming (0.08 km).
What are some of the property amenities at Hotel Mocawa Plaza?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Mocawa Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Mocawa Plaza?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Mocawa Plaza?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Mocawa Plaza?
Conveniently located restaurants include Café Quindío, Restaurante La Fogata, and AXM Burger House.
Are there opportunities to exercise at Hotel Mocawa Plaza?
Yes, guests have access to a rooftop pool during their stay.
Does Hotel Mocawa Plaza offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Hotel Mocawa Plaza accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.