Hotel Raj Mahal

Hotel Raj Mahal

Orchha Jhansi Rd 125 km from Gwalior Airport, Orchha 472246 India
Traveller (172)
Room & Suite (28)
Dining (9)

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About

4.0
#6 of 14 hotels in Orchha
4.2 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.7 of 5 bubbles
Value
All the rooms have garden and swimming pool view a heritage look of all the rooms excellent have furniture Maharaja Style out door lobby sitting in all the rooms
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Airport transportation
Banquet room
Meeting rooms
Internet
Bar / lounge
Restaurant
Breakfast buffet
Spa
Concierge
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Classic
Languages Spoken
Hindi
270Reviews4Q+A44Room tips
Traveller rating
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Detailed Reviews
Akshat D wrote a review Mar 2021
Dublin, Ireland47 contributions40 helpful votes
3.0 of 5 bubbles
Hotel Raj Mahal is built like a palace indeed. There's a pool and a big lawn as well, and plenty of area to relax outside. The location is quite good, about 5 km from Orchha and 15 km from Jhansi.
The rooms are average, the beds are comfortable. And there were problems with bath fittings and water logging in one of the bathrooms (we were 2 families in 2 rooms). The room with the faulty bathroom was changed but surprisingly the problem was present in the new room as well. So it'd be advisable to check this as soon as you check-in.
The wi-fi had no coverage in some places, and was poor in others.
Regarding the room service, the experience wasn't good as well. If you need something, they almost never listen the first time and you have to call 2-3 times.
We had most of our meals at the hotel itself (there's not many options outside). It must be said that all the food was delicious, so full marks to the chef. But the service in the restaurant wasn't great either. The staff often mixed up the dishes while serving and also the placement of side plates, glasses etc. Some dirty plates/cutlery was provided on few occasions. And they were in a little too much hurry to remove used plates from in front of us, not even waiting to check if we had finished our meals on some occasions. Later on we learnt that most of the staff were trainees. But at least they were polite.
Overall it wasn't a great experience.
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Date of stay: February 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JayakumariKM wrote a review Aug 2022
Singapore, Singapore30 contributions10 helpful votes
3.0 of 5 bubbles
When we drove into the hotel entrance, the concierge staff just stood around without coming forward to assist us with the baggage until we had to beckon one of the them.

The air-con was not working when we entered the room and the technician had to stand on the bed to fix the aircon as the blower was fixed right above the bed. Bad choice for a location of the aircon unit. Although he took off this shoes, this was still not a very good first impression

Good to bring your own toiletries for this hotel. WE also had trouble with the hot water. Had to take the shower with luke warm water.

But on the whole the room was clean and comfortable, no complaints about that.

We also had a very good dining experience - was attended to by a waiter named Manish who provided 5-star service .
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Date of stay: August 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: ask for rooms on the ground floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 12 Jun 2023
Dear Valued Guest Thank you for taking the time to provide feedback on your experience at Rajmahal The Palace. We appreciate both your positive comments and the areas where we fell short of your expectations. We apologize for the inconvenience you faced with the concierge staff upon your arrival. We strive to provide attentive and proactive service, and we will address this issue with our team to ensure a more prompt and helpful approach in the future. We're sorry to hear about the issue with the air conditioning in your room. Our maintenance team is dedicated to resolving any technical issues promptly and efficiently, and we regret that this was not the case during your stay. We will address this matter to prevent similar occurrences in the future. We apologize for any inconvenience you experienced with the hot water supply. Your feedback helps us identify areas for improvement, and we will take steps to rectify this issue. We're glad to hear that despite these challenges, you found the room to be clean and comfortable. Maintaining a pleasant environment for our guests is a priority for us, and we appreciate your acknowledgment of this. Thank you for highlighting the positive dining experience you had with Manish, who provided you with 5-star service. We will commend him for his excellent hospitality. We value your feedback, as it helps us improve our services and enhance the overall guest experience. We hope to have the opportunity to welcome you back to Rajmahal The Palace in the future and provide you with an exceptional stay. RajMahal The Family
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Pratham wrote a review Oct 2021
1 contribution1 helpful vote
5.0 of 5 bubbles
We had a Very Good and Pleasent stay here. Situated just outside of Orchha with ample Greenry, fresh Air and wether was just awsome.
Staff is also very friendly and helpful. We are delighted by the personalised service of Pritam who attended us very smilingly and provided all help and support to make our stay memorable
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 12 Jun 2023
Thank you for sharing your experience with us! We're thrilled to hear that you had a wonderful and pleasant stay during your outing and break from regular office days. It sounds like the location just outside Orchha offered a refreshing escape with its abundant greenery and fantastic weather. We're glad that our staff was friendly and helpful, and we're especially delighted to hear about the excellent service provided by Pritam. We'll make sure to pass on your kind words to him. Thank you for choosing our hotel, and we hope to welcome you back for another memorable stay in the future!
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Komal Gilder wrote a review Nov 2021
Mumbai, India23 contributions4 helpful votes
2.0 of 5 bubbles
It was a 2 night stay at the hotel. There is no network except Jio, Internet is very bad or hardly works except for reception. The reception staff and housekeeping staff is very slow or clueless about things. Their phones never connect to any of their service zones. The bathroom taps aren't maintained either it doesn't work or there is leakage. I had to walk so much each time to go there and complain. The rooms are big and spacious with old charm, the garden view is good and the restaurant breakfast was good
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 15 Mar 2022
Dear Valued Guest. Greetings from Raj Mahal The Palace. Thank you for taking time to review us . We are grateful for your comment on our Room & service. With reference to your comments on our Room & Service, please do accept my apologies for any inconvenience caused. Your feedback has been shared with our Concern Managers and we do hope to surpass your expectations when you stay with us again. The team and I look forward to welcome you back. Thank and regards Manish Sengar
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Manvinder Oberoi wrote a review Jan 2022
12 contributions8 helpful votes
1.0 of 5 bubbles
The room booked by us was 400sq ft room but hotel staff made us to check-in in a much smaller room.
The room was very inconvenient and staff was very un cooperative. They said that you have to check-in the smaller rooms as these are only available.
After a day they did change the room after several reminders but they made sure that we have pay the price , they allotted the most remote rooms even though the hotel was partially occupied.
Will never recommend anyone for such a terrible place.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 15 Mar 2022
Dear Valued Guest. Greetings from Raj Mahal The Palace. Thank you for taking time to review us . We are grateful for your comment on our Room & service. With reference to your comments on our Room & Service, please do accept my apologies for any inconvenience caused. Your feedback has been shared with our Concern Managers and we do hope to surpass your expectations when you stay with us again. The team and I look forward to welcome you back. Thank and regards Manish Sengar
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Aayushi J wrote a review Nov 2022
Pune, India1 contribution2 helpful votes
1.0 of 5 bubbles
If you want poor services after paying high prices then only you can think of staying here.
cons as per my experience
1.The hotel staff does not care about customer experience.
2.Wifi was poor
3.Tata sky was not working
4.Hot water supply was interrupted it was taking an hour to get at meagre hot water supply.
5.I was provided twin bed even after booking room for king size bed and they offered to join the bed and saying it is a king size bed.
6.There is literally no one to pickup luggage at the time of checkout you have to wait an hour only to help yourself at the end.
7.Moreover the guys were discussing that they would have to stop online booking as it creates hassles,seems they are living in some 3rd world
pros-
The only pros i could find is the size of property you have ample space to roam around.
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Date of stay: October 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 12 Jun 2023
Thank you for sharing your feedback regarding your recent stay at Rajmahal The Palace. We apologize for any inconveniences you experienced during your stay and appreciate your honesty in highlighting both the positive and negative aspects of your experience. We regret to hear that the level of service provided did not meet your expectations. Ensuring a high level of customer experience is of utmost importance to us, and we apologize for any lapses in service that you encountered. We will address these concerns with our staff to improve our service delivery. We apologize for the issues you faced with the Wi-Fi connectivity, Tata Sky service, and interrupted hot water supply. Our team is committed to resolving technical issues promptly, and we apologize for any inconvenience caused. Your feedback will help us identify areas for improvement and prevent such issues from recurring in the future. We apologize for the misunderstanding regarding the bed type you requested. Our team should have ensured that your preferred bed type was provided, and we apologize for any inconvenience caused by the mismatch. We apologize for the lack of assistance with luggage during checkout. We strive to provide prompt and attentive service to all our guests, and we apologize for any delay or inconvenience you experienced during this process. Your feedback will be shared with our team to improve our efficiency and guest service. We appreciate your positive comment about the size of our property and the ample space available for guests to enjoy. We're glad this aspect of your stay was enjoyable. Once again, we apologize for any shortcomings you experienced during your stay. We value your feedback and will use it to make the necessary improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay. Best Regards RajMahal Family
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Kishore A wrote a review Feb 2023
2 contributions
2.0 of 5 bubbles
The bathrooms are very uncomfortable. Simple things like a stool, hooks for hanging towels etc. are missing. Towel rack is high up. No shower curtain. The whole floor becomes wet when having a bath. Housekeeping staff need a lot more training. I found the black granite steps upstairs dangerous as there is no railing.

The restaurant staff is good.
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Date of stay: February 2023
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 12 Jun 2023
Dear Valued Guest Thank you for sharing your feedback about your experience at Rajmahal The Palace. We apologize for any inconvenience you faced due to the discomfort in the bathrooms. Your comments regarding the lack of amenities such as a stool, hooks, and a shower curtain will be noted and taken into consideration for future improvements. We apologize for the inconvenience caused by the wet floor during your bath. Your feedback will be shared with our housekeeping team to ensure proper attention to these areas and to provide a more comfortable experience for our guests. We appreciate your feedback regarding the black granite steps upstairs and the absence of a railing. The safety and well-being of our guests are of utmost importance to us, and we will assess this concern to implement appropriate measures for enhanced safety. On a positive note, we're glad to hear that you found our restaurant staff to be good. We strive to provide attentive and courteous service to all our guests, and we're pleased to know that our restaurant staff met your expectations. Thank you for bringing these matters to our attention. Your feedback will help us make the necessary improvements to enhance the comfort and safety of our guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Best Regards RajMahal Family
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MANOHAR K wrote a review Oct 2021
Dhar District, India9 contributions16 helpful votes
5.0 of 5 bubbles
We enjoyed the stay at raj mahal hotel. The hotel is well located near to city center and major attractions at orchha. You will definitely enjoy the antique and aesthetic environment at the hotel.
The staff are well trained and they takes care of the guest very well. Mr.Preetam at the restaurant was very helpful in explaining about tourist attractions near by ,he also has ensured great hospitality.
You can also get great help from Mr.pratipal during dinner time .

It was a great stay and excellent hospitality at the hotel.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 12 Jun 2023
Thank you for sharing your excellent experience and lovely feedback about your stay at Rajmahal The Palace! We're thrilled to hear that you enjoyed your time with us and found our hotel's location near the city center and major attractions in Orchha to be convenient. We take pride in the antique and aesthetic environment we've created, and we're delighted that it added to your overall experience. Our well-trained staff is dedicated to providing exceptional service, and we're glad to hear that they took good care of you during your stay. We'll be sure to pass on your compliments to Mr. Preetam and Mr. Pratipal, who provided you with helpful information about nearby tourist attractions and ensured great hospitality. Thank you for acknowledging our efforts in providing excellent hospitality. We appreciate your kind words and look forward to welcoming you back to Rajmahal The Palace for another wonderful stay in the future!
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GrandTour30620593919 wrote a review Jul 2023
1 contribution
2.0 of 5 bubbles
We stayed one night in the Raj Mahal and we are lucky about it. The rooms are big but not clean. Our bed had a lot of stains and the bathroom smelled very bad. The employees speak very very bad english or no english at all. The restaurant is not clean and the tables are full of stains. We booked dinner buffet and breakfast buffet but we got no buffet... The employees only told us in hindi what we could eat and were very schocked that we didnt understand them. We got everything for breakfast what we DIDN'T wanted..

We wouldn't recommend this hotel..
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Date of stay: July 2023
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 28 Jul 2023
Dear Valued Guest, Thank you for your feedback. We apologize for the inconveniences during your stay. We'll address room cleanliness with our housekeeping team and improve staff language skills for better communication. We regret the restaurant experience and will investigate the issue to ensure it doesn't recur. Your comments are vital, and we'll make necessary improvements. We hope you'll consider staying with us again for a better experience. Best regards, RajMahal Family
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Santosh Joshi wrote a review Mar 2021
6 contributions3 helpful votes
5.0 of 5 bubbles
This is a lovely resort with a great, relaxed atmosphere but what makes it very special is that Location, located in peaceful envoirement. We stayed here for two nights and each and every moment spent at the resort was made memorable by the excellent service,awesome food and amazing hospitality by each and every member of the staff. The property is awesome with dense Jungle feelings in all over the property....all this just a few minutes away from the hustle and bustle of the city..
Defeneatly, will suggest to my near & dears 🙂
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Raj Mahal, Owner at Hotel Raj Mahal
Responded 6 Mar 2021
Thanks
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AANCHAL D asked a question Sept 2017
1 contribution
Hi do you have ironing service for clothes?
Answer from Saurabh21987
New Delhi, India1 contribution
Dear Ms.Aanchal we have laundry service available in property Saurabh General Manager
Answer from Pavel V
Prague, Czech Republic448 contributions129 helpful votes
YOu are in wrong section - we cannot (as tripadvisor users) give you any special price, only hotel can - write them or call them directly.
Dream29027136773 wrote a tip Mar 2024
1 contribution
2.0 of 5 bubbles
"Pls don’t take booking if there is a function or marriage taking place. You will not be able to sleep the whole night."
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Global23780700100 wrote a tip Feb 2024
1 contribution
1.0 of 5 bubbles
"If you want to see Orchha choose a hotel that is actually in Orchha, not this one that is an hour's walk outside the city."
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Abhay Agrawal wrote a tip Jun 2023
Jhansi, India2 contributions2 helpful votes
5.0 of 5 bubbles
"You should book before specially in wedding season time, its heavily booked in wedding season, normally rooms not available at that time"
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Talib wrote a tip Jun 2023
Dubai, United Arab Emirates3 contributions2 helpful votes
4.0 of 5 bubbles
"Best views, heritage place"
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Himanshu Singh wrote a tip Jun 2023
Jhansi, India8 contributions7 helpful votes
5.0 of 5 bubbles
"The room are built in heritage style and also they have modern style room as well but i choose heritage rooms"
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Not the right property for you?
There are more places to choose from in the Orchha area.
PRICE RANGE
₹3,414 - ₹4,497 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Raj Mahal The Palace
LOCATION
IndiaMadhya PradeshTikamgarh DistrictOrchha
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL RAJ MAHAL (Orchha, Madhya Pradesh) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Raj Mahal
Which popular attractions are close to Hotel Raj Mahal?
Nearby attractions include Jahangir Mahal (3.4 km), Orchha Fort (3.4 km), and Chhatris Cenotaphs (4.2 km).
What are some of the property amenities at Hotel Raj Mahal?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Raj Mahal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Raj Mahal?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Raj Mahal?
Conveniently located restaurants include Indiana Restaurant, Cafe NoMads, and Open Sky Restaurant.
Are there opportunities to exercise at Hotel Raj Mahal?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel Raj Mahal have airport transportation?
Yes, Hotel Raj Mahal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Raj Mahal?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Raj Mahal offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Hotel Raj Mahal?
Many travellers enjoy visiting Jahangir Mahal (3.4 km), Orchha Fort (3.4 km), and Raja Mahal (3.4 km).
Is Hotel Raj Mahal accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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