Stayed here 1 night in November 2022 during a tour of classical India. From the outside this is a beautiful hotel, very charming. And it is huge - you need to walk a lot to your room. Rooms are basic and the bathrooms are really basic. Food takes very long to serve and staff is super slow. OK for one night to visit the city.
Good ambience, comfortable rooms but staff needs training and they need some humility in their attitude. Food tastes ok, we tried some dishes recommended by then but nothing was worth mentioning. But the rooms are really aesthetically done and will give you royal feelings.
If you want poor services after paying high prices then only you can think of staying here. cons as per my experience 1.The hotel staff does not care about customer experience. 2.Wifi was poor 3.Tata sky was not working 4.Hot water supply was interrupted it was taking an hour to get at meagre hot water supply. 5.I was provided twin bed even after booking room for king size bed and they offered to join the bed and saying it is a king size bed. 6.There is literally no one to pickup luggage at the time of checkout you have to wait an hour only to help yourself at the end. 7.Moreover the guys were discussing that they would have to stop online booking as it creates hassles,seems they are living in some 3rd world pros- The only pros i could find is the size of property you have ample space to roam around.…
When we drove into the hotel entrance, the concierge staff just stood around without coming forward to assist us with the baggage until we had to beckon one of the them. The air-con was not working when we entered the room and the technician had to stand on the bed to fix the aircon as the blower was fixed right above the bed. Bad choice for a location of the aircon unit. Although he took off this shoes, this was still not a very good first impression Good to bring your own toiletries for this hotel. WE also had trouble with the hot water. Had to take the shower with luke warm water. But on the whole the room was clean and comfortable, no complaints about that. We also had a very good dining experience - was attended to by a waiter named Manish who provided 5-star service .
It's one of the best hotel to stay... Provides amazing service and the staff behavior is really nice... Enjoyed a lot would recommend everyone to come and enjoy with family ☺... If you want to stay in one of the most comfortable place I would really recommend u all to come and have fun with family & friends
The room booked by us was 400sq ft room but hotel staff made us to check-in in a much smaller room. The room was very inconvenient and staff was very un cooperative. They said that you have to check-in the smaller rooms as these are only available. After a day they did change the room after several reminders but they made sure that we have pay the price , they allotted the most remote rooms even though the hotel was partially occupied. Will never recommend anyone for such a terrible place.
The first room we got was dirty, no filthy! We requested for a change of room which was somewhat decent, but not ready with all normal amenities you would expect. If you decide to stay, insist on a room in a newly constructed wing, the old rooms, including the suite suck! We had made reservation for 2 nights, and decided to leave on the second day as the hotel was getting ready to host a big wedding. When I travel, I want to get away from loud guests and music. In the morning the eggs had not yet been delivered, so had to wait for my omelet, TV in my room never worked until I left. I lost money for the second day, but that couldn't stop me from leaving.
We are staying with family since 2 days and both days was really wonderful team members really awesome 😎 spacial thanks to restaurant team mr manish and swati did a great favour for us . We will come back again guys
Gives you a palace like ambience. Courteous and polite staff Wonderful food We really enjoyed our breakfast here. The food was fresh, delicious and well cooked. Had a lovely time here during Diwali. I would recommend this hotel to anyone whose looking for a stay in Orchha.
It was a 2 night stay at the hotel. There is no network except Jio, Internet is very bad or hardly works except for reception. The reception staff and housekeeping staff is very slow or clueless about things. Their phones never connect to any of their service zones. The bathroom taps aren't maintained either it doesn't work or there is leakage. I had to walk so much each time to go there and complain. The rooms are big and spacious with old charm, the garden view is good and the restaurant breakfast was good
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