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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent40%
  • Very good45%
  • Average12%
  • Poor2%
  • Terrible1%
Certificate of Excellence
Located at 2,194 metres on the slopes of Mount Kenya, Serena Mountain Lodge is surrounded by a dense rainforest that comes alive at dusk with a myriad of sounds that make the African bush so special and exhilarating.
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Property amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Meeting Rooms
Shuttle Bus Service
Laundry Service
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Quirky Hotels
Charming
HOTEL CLASS
Location
Full view
Getting there
Nanyuki Airport38 km
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Nearby restaurants
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Nearby attractions
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Reviews (406)
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351 results
Traveller rating
138
156
44
8
5
Traveller type
Time of year
LanguageEnglish
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138
156
44
8
5
Show reviews that mention
All reviews nature walk rooms are small one night water hole watering hole viewing area sykes monkeys cape buffalo tree house slide show salt lick rooms face egyptian geese water buck bush bucks rooms overlook cake
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1 - 5 of 351 reviews
Reviewed 1 week ago

This lodge seems lost in time. A cabin-like feeling with cramped rooms, tiny bathroom, narrow halls. The fixtures in our bathroom were loose. The view of the watering hole was nice, but no animals were to be seen. Breakfast was passable. Like others, this was...More

Thank Bill M
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 1 week ago

Dear Bill, Greetings from Serena Mountain Lodge, We would like to thank you for taking the time to express the unpleasant experience of your recent stay with us. It is only through feedback, that we are able to improve. I certainly empathize regarding the points...More

Reviewed 1 week ago

This was included on our package and we just spent the night there, but surely post the entire trip, wish this could have skipped and the day added somewhere else. This is a nice lodge at a 7.2K feet altitude. The highest in Kenya. The...More

Thank Rohit S
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 1 week ago

Dear Rohit, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us even though not many animals came to the waterhole this night. we will always strive to offer the best and try to...More

Reviewed 1 week ago

Small, cramped rooms with sub-par bathrooms (the shower was disgusting). No heat. Breakfast was passable. Didn't see any animals at night (possibly due to rains a few days before that provided water elsewhere and a full moon). In all, considering the dreadful rooms and hot-or-miss...More

Thank WagnersParsifal
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 1 week ago

Dear Wagner, Thank you for taking the time to share your candid feedback and on behalf of the team here, I am very disappointed to hear that you found our rooms to be below the Serena standard to which you are accustomed to. Its also...More

Reviewed 2 weeks ago

Rooms are on the small size and overall the lodge is a bit shabby. Not quite what I expected from a Serena property! Food was very good and view of water hole was great - we saw buffalo, water buck, antelope and a lone hyena....More

Thank CarlaB3180
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 1 week ago

Dear Carla, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant on though not every bit of it. I am also very...More

Reviewed 2 weeks ago

Located high in the Aberdare Highlands in a thickly forested area. Good views of Mount Kenya in the distance especially at sunrise. At the time of my visit the waterhole was disappointing as only a few animals visited, perhaps we were unlucky. I was on...More

Thank rogerdowning
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 2 weeks ago

Dear Rogerdowning, We greatly appreciate your comments regarding your recent stay at the Serena Mountain Lodge , It is always a pleasure to receive positive feedback. I am however sorry that our room product did not meet your expectations and for that; please allow me...More

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Questions & Answers
Ask a question
DannyP1412
1 September 2017|
AnswerShow all 4 answers
Response from Chloe S | Reviewed this property |
No there was no safe. We locked everything in our suitcases! :)
1
Vote
pravasi20162016
10 October 2016|
AnswerShow all 3 answers
Response from SerenaHotels | Property representative |
Hello, Mountain Lodge is built at a high altitude along the slopes of Mt. Kenya. Because of the altitude, it is a lot cooler hence not conducive for Mosquitoes at all. There are no mosquitoes at MOuntain Lodge
0
Votes
Room Tips
"All rooms have view of water hole, higher floors are better"
CarlaB3180
2 weeks ago
Read review
"All rooms have a view over the waterhole."
rogerdowning
2 weeks ago
Read review
"Pick rooms with balcony. Except for rooms on the reception level, all other levels need usage of stairs...."
SharathR_13
3 weeks ago
Read review
"With a small child, having the room on the same level as the sitting area/dining room/deck was nice."
chiditka1
25 Sep 2018
Read review
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PRICE RANGE
US$ 210 - US$ 361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serena mountain hotel mount kenya national park
LOCATION
KenyaMount Kenya National Park
NUMBER OF ROOMS
42
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