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Overview
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)
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138
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5
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LanguageEnglish
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138
156
44
8
5
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All reviews nature walk rooms are small one night water hole watering hole viewing area sykes monkeys tree house slide show salt lick rooms face egyptian geese cape buffalo cake bush bucks rooms overlook main course
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1 - 5 of 351 reviews
Reviewed 7 November 2018

This lodge seems lost in time. A cabin-like feeling with cramped rooms, tiny bathroom, narrow halls. The fixtures in our bathroom were loose. The view of the watering hole was nice, but no animals were to be seen. Breakfast was passable. Like others, this was...More

Date of stay: October 2018
Thank Bill M
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 8 November 2018

Dear Bill, Greetings from Serena Mountain Lodge, We would like to thank you for taking the time to express the unpleasant experience of your recent stay with us. It is only through feedback, that we are able to improve. I certainly empathize regarding the points...More

Reviewed 7 November 2018

This was included on our package and we just spent the night there, but surely post the entire trip, wish this could have skipped and the day added somewhere else. This is a nice lodge at a 7.2K feet altitude. The highest in Kenya. The...More

Date of stay: October 2018
Thank Rohit S
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 8 November 2018

Dear Rohit, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us even though not many animals came to the waterhole this night. we will always strive to offer the best and try to...More

Reviewed 4 November 2018

Small, cramped rooms with sub-par bathrooms (the shower was disgusting). No heat. Breakfast was passable. Didn't see any animals at night (possibly due to rains a few days before that provided water elsewhere and a full moon). In all, considering the dreadful rooms and hot-or-miss...More

Date of stay: September 2018
Thank WanderingParsifal
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 9 November 2018

Dear Wagner, Thank you for taking the time to share your candid feedback and on behalf of the team here, I am very disappointed to hear that you found our rooms to be below the Serena standard to which you are accustomed to. Its also...More

Reviewed 2 November 2018

Rooms are on the small size and overall the lodge is a bit shabby. Not quite what I expected from a Serena property! Food was very good and view of water hole was great - we saw buffalo, water buck, antelope and a lone hyena....More

Date of stay: August 2018
Thank CarlaB3180
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 9 November 2018

Dear Carla, Thank you very much for taking the time to review and share your wonderful experience about your last stay with us, we are very pleased to hear that it was a pleasant on though not every bit of it. I am also very...More

Reviewed 30 October 2018

Located high in the Aberdare Highlands in a thickly forested area. Good views of Mount Kenya in the distance especially at sunrise. At the time of my visit the waterhole was disappointing as only a few animals visited, perhaps we were unlucky. I was on...More

Date of stay: October 2018
Thank rogerdowning
Response from SerenaHotels, Lodge Manager at Serena Mountain LodgeResponded 1 November 2018

Dear Rogerdowning, We greatly appreciate your comments regarding your recent stay at the Serena Mountain Lodge , It is always a pleasure to receive positive feedback. I am however sorry that our room product did not meet your expectations and for that; please allow me...More

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About
Description
Located at 2,194 metres on the slopes of Mount Kenya, Serena Mountain Lodge is surrounded by a dense rainforest that comes alive at dusk with a myriad of sounds that make the African bush so special and More exhilarating. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Shuttle Bus Service
Beachfront
Room Service
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
42
Price range
US$ 211 - US$ 394 (Based on Average Rates for a Standard Room)
Also Known As
Serena Mountain Hotel Mount Kenya National Park
,
Serena Mountain Lodge Kenya/Mount Kenya National Park
Location
Kenya > Mount Kenya National Park
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
42
Price range
US$ 211 - US$ 394 (Based on Average Rates for a Standard Room)
Also Known As
Serena Mountain Hotel Mount Kenya National Park
,
Serena Mountain Lodge Kenya/Mount Kenya National Park
Location
Kenya > Mount Kenya National Park
Photos
Traveller (460)
Room & Suite (111)
Dining (19)
Pool & Beach (5)
Family and Play Areas (2)
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Questions & Answers
Ask a question
DannyP1412
1 September 2017|
AnswerShow all 4 answers
Response from Chloe S | Reviewed this property |
No there was no safe. We locked everything in our suitcases! :)
1
Vote
pravasi20162016
10 October 2016|
AnswerShow all 3 answers
Response from SerenaHotels | Property representative |
Hello, Mountain Lodge is built at a high altitude along the slopes of Mt. Kenya. Because of the altitude, it is a lot cooler hence not conducive for Mosquitoes at all. There are no mosquitoes at MOuntain Lodge
0
Votes
Room Tips
"All rooms have view of water hole, higher floors are better"
CarlaB3180
2 Nov 2018
Read review
"All rooms have a view over the waterhole."
rogerdowning
30 Oct 2018
Read review
"Pick rooms with balcony. Except for rooms on the reception level, all other levels need usage of stairs...."
SharathR_13
21 Oct 2018
Read review
"With a small child, having the room on the same level as the sitting area/dining room/deck was nice."
chiditka1
25 Sep 2018
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