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Serena Mountain Lodge

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Traveller (424)
Room & Suite (109)
Dining (20)
Overview
  • Excellent41%
  • Very good45%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“nature walk”(53 reviews)
“rooms are small”(23 reviews)
“one night”(38 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (371)Write a Review
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Traveller rating
130
143
38
7
4
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130
143
38
7
4
Show reviews that mention
All reviewsnature walkrooms are smallone nightwater holewatering holeunderground tunnelviewing areacape buffaloslide showtree housesalt lickwater buffalocakerooms facecolobus monkeyswater buckgame viewing
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1 - 5 of 322 reviews
Reviewed 1 week ago

The hotel was rather tired and quite dark inside due to the excessive use of wood on both walls and ceilings even in the bathroom. Walls and ceiling were very thin so we heard the people in the next room and footsteps across the ceiling...More

Thank newby50
Response from SerenaHotels, General Manager at Serena Mountain LodgeResponded 1 week ago

Dear Guest, Thank you for taking time out to share your experience with us. We highly appreciate your feedback.Every guest is important to us as we endeavor to offer you the very best and exceed your expectations.The concept of the lodge is a tree lodge...More

Reviewed 3 weeks ago

The naturalist guide who did the afternoon hike and the evening slide show was not very good, unfortunately... Compared with Treetops, where we had stayed many, many years ago, there seemed to be much less wildlife in the vicinity (not just referring to what came...More

Thank Mary T
Reviewed 13 January 2018

long drive from Samburu to the mountains, this is an older style wooden building but the location is the BEST you are 7200ft up the mountain with a direct view from all rooms over a waterhole and salt lick, also a tunnel to within a...More

Thank 94alanp
Response from SerenaHotels, General Manager at Serena Mountain LodgeResponded 4 weeks ago

Dear Guest, Thank you for taking time out to share your experience with us. We highly appreciate your feedback and are glad you enjoyed your stay with us. Every guest is important to us as we endeavor to offer you the very best and exceed...More

Reviewed 11 January 2018

It is the perfect hotel to get away from everything relax and enjoy the nature. The hotel is so cozy. My wife and I enjoyed the view of the lake and the animals that were visiting to drink water. Some monkeys also visited our balcony....More

Thank Paraskevas K
Response from SerenaHotels, General Manager at Serena Mountain LodgeResponded 4 weeks ago

Dear Paraskevas, Thank you for taking time to share with us your experience. We value your feedback and are pleased you enjoyed your stay with us. We look forward to hosting you once again in the near future. Yours sincerely, Sylvia Mbugua Lodge Manager.

Reviewed 8 January 2018

This is a beautiful and well managed lodge tucked inside Mt Kenya forest. Everything from the welcome at the gate by a very jovial guard and Sylvia the manager was very warm. The only down side of the lodge is the very serious waiters in...More

1  Thank Fariji
Response from SerenaHotels, General Manager at Serena Mountain LodgeResponded 4 weeks ago

Dear Fariji, Thank you for taking time out to share your experience. We highly appreciate your feedback and are glad that you enjoyed your stay with us. Every guest is important to us as we endeavor to offer you the very best and exceed your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 212 - US$ 397 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$ 212 - US$ 397 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (424)
Room & Suite (109)
Dining (20)
Pool & Beach (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
DannyP1412
1 September 2017|
AnswerShow all 4 answers
Response from Chloe S | Reviewed this property |
No there was no safe. We locked everything in our suitcases! :)
0
Votes
pravasi20162016
10 October 2016|
AnswerShow all 3 answers
Response from SerenaHotels | Property representative |
Hello, Mountain Lodge is built at a high altitude along the slopes of Mt. Kenya. Because of the altitude, it is a lot cooler hence not conducive for Mosquitoes at all. There are no mosquitoes at MOuntain Lodge
0
Votes
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123
Room Tips
"Actually, they all have views to the waterhole at night, so they are all good!"
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"all rooms face the waterhole bar in the middle but all is very quiet so you do not scare the animals"
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"Rooms all face the lake."
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"Max 1 night swap for extra night in Mara if possible"
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