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Holiday Inn Springdale

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190 Reviews from our TripAdvisor Community

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Showing 189: English reviews
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Reviewed 3 weeks ago via mobile

This was a business trip which unfortunately is holding us at this location for an entire 2 weeks. Upon arrival, Zoey stated that there must be a hold for incidentals for each guest. Even after explaining that we have never had to do so on our many other stays, she did not bend and would not allow checkin without a...

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Helpful?
Thank Latanya B
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you so much for bringing these issues to my attention. I can assure you that your experience is not up to the typical high standards that we take pride in. I hope you can accept my sincerest apologies and give us a chance to make this up to you. A member of the management team will be reaching out...

Reviewed 2 February 2017 via mobile

Brenda from the breakfast bar always took care ofme. She was very pleasant and warm in the mornings. I enjoyed seeing ber smiling face. All the ladies were friendly. The whole staff at rhuz hotel were very friendly and helpful.

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Helpful?
Thank Sonja Y
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you for this 5-star review! It is great to hear about your wonderful experience. I will be sure to recognize Brenda for leaving a great impression on you! I hope to have you back again!

Cincinnati, Ohio
Reviewed 1 February 2017 via mobile

I stayed in your hotel for 5 straight weeks. I have a good experience overall. Mario that works the front desk was always friendly and very helpful when I needed it. Also Keryl in the bar area was very friendly. Both of them by simply being so engaging with my group made the long stay move pleasurable. Your three ladies...

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Helpful?
Thank Rachel H
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you for this wonderful review! I am thrilled that the staff took such excellent care of you! I have recognized Mario and Keryl for going above and beyond during your stay. I look forward to having you back soon!

Albuquerque, New Mexico
Reviewed 15 January 2017 via mobile

I stayed at another Holiday Inn (Wichita by I35), and thought is was awful. Holiday Inn gave me some points, so I used them to try another Holiday Inn... Here in Springdale. I am so glad I gave Holiday Inn another chance. This is the best stay I have had in a long time. The rooms were nice, the staff...

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Helpful?
Thank mike50401
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you so much for sharing your experience with us! I'm very happy to hear that we were able to change your opinion of Holiday Inns. I am posting this review for all our staff to see and will be specifically acknowledging Mario for his excellent customer service. Thank you again for taking the time to offer your feedback. I...

Sherwood, Arkansas
Reviewed 12 December 2016 via mobile

First impression nice hotel. Friendly staff but they neglect to tell you that they throw an incidental charge on there of $50.00 only to come off and regular charge if you don't mess up the room or drink the $3.00 bottle of water that is in the room. Spacious room and clean. Bed is comfortable. Enjoy it. Great restaurant within...

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Helpful?
Thank Kim C
Rhonda C, Front Office Manager at Holiday Inn Springdale, responded to this review

Thank you for your 5-star review! I’m so happy that you were able to experience our award-winning friendly service! I’m sorry that you were unaware of the customary hold that is placed on credit cards allowing you to make room charges. I will be sure that all staff are explaining this better at check-in. Thanks again for your great feedback....

Pocola, Oklahoma
Reviewed 20 November 2016

We arrived for an convention, not a luggage cart to be found. We were on the 6th floor and my husband has a bad back.. We took only a few items and waited in the lobby for HOURS and no carts ever came back down. Only after midnight did I see one. The carts have signs stating that they are...

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Helpful?
Thank cremeans2016
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you for taking the time to share your comments. I am very sorry that our quality award-winning hotel fell short during your recent stay. We do have six luggage carts available for guest use and even more for event use. I'm sorry that they were all being used when you needed one. We do also offer bellman services for...

Reviewed 19 November 2016 via mobile

I stay in Springdale 30 to 40+ nights a year, often with colleagues who's hotel reservations I make for them. This Holiday Inn is my alternate choice when other hotels are full. I do actually like the place for several reasons. They have a great staff, who are well trained, always friendly, and helpful. The bar is a nice place...

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Helpful?
Thank Cheesestick
Rhonda C, Manager at Holiday Inn Springdale, responded to this review

Thank you for your 4-star review! It's great to hear that you enjoy our staff and restaurant when you visit! I apologize that our sundry shop is priced higher than you would like. We do offer alternative vending on each guest floor but I will pass your feedback on to the vendor who markets our gift shop. I'm also happy...

Fayetteville, Arkansas
Reviewed 15 November 2016 via mobile

This is the place to go for business as well as leisure they have a restaurant in the hotel as well as the convention center and many other amenities. The rooms are clean spacious staff is friendly. The center of the hotel is beautiful and has elevators travel on the outside rather than inside a hole.

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Helpful?
Thank nestmovers
Rhonda C, Guest Relations Manager at Holiday Inn Springdale, responded to this review

Thank you for taking the time to share your kind words. I'm so happy to hear that our quality award-winning hotel had an impression on you! I'll be sure to share your comments with our entire hotel. I hope to see you again soon!

Houston, Texas
Reviewed 14 November 2016

There on business travel. The hotel was very nice and reasonable priced. Not at all impressed with the food. First evening in the bar area the menu was very limited and the "snack" food we ordered was not very good. At times "bar food" is not all that great and this was just another example of that. Service was also...

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Helpful?
Thank connie h
Rhonda C, Guest Relations Manager at Holiday Inn Springdale, responded to this review

Thank you for your review. I’m so happy to hear that you enjoyed the hotel and staff for the most part! I am very sorry to hear that you were disappointed with The Fountain Court. Our on-site restaurant offers a chef-inspired full dinner menu at all times. In addition, they offer a special snack selection during happy hour. I apologize...

Reviewed 12 November 2016 via mobile

If you're anywhere in the state of Arkansas on a Razorback home game weekend, be prepared to pay waaaaay more than normal prices for your hotel room. I found myself in Springdale, Arkansas for a business trip on one such weekend and had no choice but to pay the price. That being said, The Holiday Inn in Springdale is not...

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Thank Elizabeth W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
As the recipient of the Quality Excellence Award, the newly renovated Holiday Inn Hotel Springdale/Fayetteville Area promises a comfortable stay with a knowledgeable staff and thoughtful amenities. This Springdale hotel's location near Fayetteville, Arkansas is in the center of NWA and convenient to Rogers and Bentonville. Our updated facility is close to Walmart, Tyson, JB Hunt, Procter & Gamble, Cobb Vantress and Cargill and the newly opened Crystal Bridges International Art Museum. Guests also appreciate being near the NWA Regional Arkansas Airport (XNA). We have more than 50,000 sq ft of flexible meeting space. Whether you are planning a retreat for 10, social event or convention for 3,200, our experienced banquet staff can cater the event. When you are ready to explore the Ozarks, we suggest you visit Beaver Lake or take a scenic ride on the Arkansas & Missouri Railroad. In Springdale, you can catch a NWA Naturals' baseball game or take a short drive to Devil's Den State Park to see the beauty of the Ozarks. The hotel's location near Fayetteville, Arkansas is minutes from the University of Arkansas, home of the Razorbacks. Guests can dine in and enjoy breakfast, dinner or room service from one of our two restaurants. Try our expanded complimentary fitness center, and then relax in the heated, indoor pool and hot tub. Make your reservations today, and we'll see you soon! ... more   less 

Additional Information about Holiday Inn Springdale

Address: 1500 South 48th Street, Springdale, AR 72761
Region: United States > Arkansas > Springdale
Price Range: ₹ 6,845 - ₹ 15,059 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Springdale 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Holiday Inn Springdale Hotel Springdale
Springdale Holiday Inn
Hotel Style:
#4 Business Hotel in Springdale
#4 Family Hotel in Springdale
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Questions & Answers

Questions? Get answers from Holiday Inn Springdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor, corner room”
 of 5 bubbles 411connieh, 14 Nov 2016 | Read review
“top floor is quietest”
 of 5 bubbles Dcoco, 9 Jun 2016 | Read review
“We had a corner room and it was very quiet.”
 of 5 bubbles Ev0nneD, 5 May 2016 | Read review
“corner suite”
 of 5 bubbles MoHog, 3 Jan 2016 | Read review
“We had the executive king suite, and it was huge.”
 of 5 bubbles 395deborahc, 20 Sep 2015 | Read review
5 of 5