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All reviewsstarbucks coffeesmall balconyfront deskwalk in closetchoice hotelsbiscuits and gravystove topon multiple occasionskitchenette areathe wrong roomgreat hotelplace to stayking bedthe entire stafffree breakfast isi highly recommend this hotelgreat visit
Nice clean room. Good TV and Wi-Fi service. Breakfast not a great selection, but convenient. I think the main thing that could be improved here is the bathroom, which had some peeling areas on the walls and ceiling around the shower. That part just didn't...More
Response from AreaDirector L, General Manager at MainStay Suites RogersResponded yesterday
Thank you Advisor4000,
We are pleased to hear the tv and WiFi service were up to your standards as well as our housekeeping staff delivering an exceptionally clean room as always!
We deeply apologize for the unattractiveness of the bathroom. We will ensure this gets...More
Kristy was awesome!!!!!! She took care of all of my concerns immediately and even explained all types of restaurants and experiences with each restaurant. Very knowledgeable and very outgoing a delight to deal with. If there were 10stars she would get themMore
Thank Benjamin H
Response from AreaDirector L, General Manager at MainStay Suites RogersResponded 6 days ago
Thank you Benjamin H,
Kristy will be delighted to hear your compliments. Our staff is very knowledgeable about the area and happy to assist with directions, discounts, etc. to places of interest. We hope every other aspect of the hotel was just as delightful as...More
Mama J was fantastic! She made our stay the most enjoyable it could have possibly been. She was so kind and helpful and got everything we needed if we forgot something. Just a wonderful experience from all the hotel staff but she takes the cake....More
1 Thank Trip653807
Response from AreaDirector L, General Manager at MainStay Suites RogersResponded 2 weeks ago
Thank you so much for your wonderful words. I know Mama J will be pleased to hear she delivered a comfortable and memorable stay for you! We are so happy to hear that all staff wowed you. We aim to please here at...More
This is wonderful hotel to stay in. The staff makes you feel welcome from the start. The manager Margaret stays on top of everything from check in to check out.
The rooms are very quiet and comfortable.More
Thank Steve J
Response from AreaDirector L, AreaDirector at MainStay Suites RogersResponded 9 August 2018
We want to thank you for your stay and we are pleased to hear you had a wonderful, restful stay from the moment you got here until you left. We will pass on the compliments to our manager Margaret and other staff members....More
We found our king room to be very clean, functional, comfortable. It was equipped with a small kitchen area with tall refrigerator, stovetop, coffe, microwave, dishes, coffee pot. Large closet area, sofa/TV area. Hot breakfast. Only $6 Lyft to the Walmart Ampitheater where we saw...More
Response from AreaDirector L, General Manager at MainStay Suites RogersResponded 11 July 2018
We are so pleased to hear you found the room exceptionally useful and functional. We are a home away from home for many!! We hope you were able to enjoy some local cuisine before the concert. Which was amazing!! We are only a few...More