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Crowne Plaza Resort Petra

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Crowne Plaza Resort Petra
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339 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Resort Petra
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Showing 245: English reviews
Reviewed 19 October 2013

I actually had a positive experience with this hotel. I guess it is because we are not part of any tours....which seem to all stay in the main building. Instead we were given a really big room just above the famous cave bar with really nice open terrace. These rooms are separated from the main building and I bet it...

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2Thank siurene
Castle Douglas, United Kingdom
Reviewed 16 October 2013

This hotel has an excellent position being right at the entrance to Petra. However, we were given a room which required a climb of 76 steps. There were others which had more steps. To be fair we did discover a lift later which took us part way up but was not pointed out at registration. In addition the 'Cave Bar'...

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Thank Stephen D
IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra, responded to this review

Dear Stephen D, We are disappointed to hear of the inconveniences you experienced during your stay and we can understand your frustration. We pride ourselves on delivering our guests a great experience at all times and we would like you to rest assured that the challenges you encountered are not indicative of our usual high standards. Please accept our apologies...

India
Reviewed 28 September 2013

It was a perfect location right nextvto the Petra visitor entrance. The breakfast was amazing as well with a wide selection. We had a nice big breakfast before we set out to tour Petra. we would definitely book at the same place the next time we visit.

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Thank Sumi07
Adelaide, Australia
Reviewed 24 September 2013

On arrival at Petra guest house, you are greated by the stunning bar and outside dining courtyard, built into the rock walls. It's located right beside the new petra visitor centre, and by the main gate. The hotel is fresh, modern and clean in the public areas and the rooms, which are really nice. The quality of the building finishes...

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1Thank Kingsley S
Sydney, Australia
Reviewed 17 September 2013

We stayed at the Guest House by Crowne Plaza which was in no way a Crowne Plaza quality establishment but still o.k. There were two sections to the hotel, one was much newer than the section we stayed in. Yes, the rooms are looking tired as advised by other reviewers and our fridge did not work. We reported this on...

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Thank Quicker5
IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra, responded to this review

Dear Quicker5, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the inconvenience the service you received from our hotel may have caused. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service...

Jakarta, Jakarta Raya, Indonesia
Reviewed 19 August 2013

The location of this hotel is excellent; at the entrance of Petra site. The breakfast was average and standard; nothing special. The view from this hotel, especially very early in the morning, was very special; reddish & brownish :-) There was really a quite big accident with our group when the hotel staff forgot to provide the requested wake up...

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Thank Octovianus G
IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra, responded to this review

Dear Octovianus G, Thank you for sharing your experienced about your stay with us. We assure you that we are committed to delivering quality in all aspects of the guest experience and appreciate your feedback. We apologize if the hotel failed to meet your expectations particularly with the level of staff service and breakfast. Thank you for your feedback as...

Budapest, Hungary
Reviewed 14 August 2013

Very nice hotel, very close to the main entrance of Petra. Services are good, rooms are excellent. Breakfast (included) is average. Overall food/restaurant quality is slightly above average. Keep in mind that there are many good hotels/motels in Petra/Wadi Musa so if you're willing to walk 10-20 minutes to the main gate you could save a lot. The Cave Bar...

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1Thank ipm001
Toronto, ON, Canada
Reviewed 25 March 2013 via mobile

I was not a guest here but at the Edom hotel close by. I went to the cave bar which is very special and worth a visit. We loved the shisha, attentive staff and the friendly manager, however the local dj was a bit rude and a smart Alec towards tourists. I saw the lobby and public areas of the...

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Thank intheTDOT
Doha, Qatar
Reviewed 18 February 2013

I did not stay at this hotel. But did eat lunch there. The mezza and mixed grill buffet was fine ans safe, if unexciting. Perfect for your average tourist,but more than double what you'd pay for similar quality food in the rest of Wadi Musa (Petra)

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Thank Yankeehoya
IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra, responded to this review

Dear Yankeehoya, Thank you for taking the time to post your comments. I am sorry you did not find the price of the to your liking. It is our goal to consistently ensure our quality of food and service are superior and we strive to provide rates that are competitive in the area. We take all comments into consideration and...

Tel Aviv, Israel
Reviewed 22 January 2013

They forgot to mention that their hotel is under construction and you will not actually be staying at the Crowne Plaza. The Morning Receptionist ( Something with a B) is extremely unprofessional and not confident in his job duties. He does not know a thing he was talking about. He told my friends and I that Petra would take 12...

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4Thank OceantoOcean
IHGCare, Guest Relations Manager at Crowne Plaza Resort Petra, responded to this review

Dear OceantoOcean, Thank you for taking the time to write a review about your experience with us. We are hospitality professionals who work diligently to ensure our facilities are well maintained. Please be advised that our hotel is still under major renovations which includes all guest rooms and public areas. However, the Petra Guest house is assisting us with our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Closed for renovations. Set against a breathtaking view of Petra mountains lays the Crowne Plaza Resort Petra. Besides the unique view provided from the hotel's patio of the dramatic Petra Mountains, the Crowne Plaza Resort Petra is only steps away from the visitor's entrance to the siq and the old city with its world famous archaeological sites. Crowne Plaza Resort Petra offers 147 rooms including 3 suites and 30 superior rooms. 31 hillside chalets tucked into the Petra rock face overlooking the visitor's entrance the site. Facilities include: Heated outdoor swimming pool and 3 Restaurants, lobby bar, evening cocktail lounge with dance floor, conference room, 2000 year old 'Nabatean Tomb' the Cave Bar is fronted with a large piazza ideal for groups and incentive gatherings with space to cater for up to 200 guests are some of our services, dining & entertainments. Don't miss out visiting The Basin Restaurant in the old city with its exceptional settings for lunch. Outside catering can be arranged by our staff in a variety of unique locations outside the hotel, and local entertainment will bring traditional flavor to your event. ... more   less 

Additional Information about Crowne Plaza Resort Petra

Address: PO Box 30, Petra - Wadi Musa, Jordan
Region: Jordan > Ma'in Governorate > Petra - Wadi Musa
Price Range: ₹ 11,594 - ₹ 31,115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Resort Petra 4*
Number of rooms: 147
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Also Known As:
Crowne Plaza Resort Petra Hotel Petra / Wadi Musa
Crowne Plaza Hotel Petra
Crowne Plaza Resort Petra Jordan/Petra - Wadi Musa
Hotel Style:
#4 Luxury Hotel in Petra - Wadi Musa
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Questions & Answers

Questions? Get answers from Crowne Plaza Resort Petra staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room, 113, had a nice terrace. There is a similar room on the floor above, but I'm not sure of the room number.”
 of 5 bubbles OaklandBK, 28 Jan 2014 | Read review
“Stay in one of the outside rooms for a great dust and dawn view (and these rooms are larger than the inside rooms)!”
 of 5 bubbles ydubb, 2 Dec 2013 | Read review
“Ask for the room "outside" the hotel main building.”
 of 5 bubbles siurene, 18 Oct 2013 | Read review
“Ask for the new inside hotel, rather than the old motel units!”
 of 5 bubbles KingsleyS707, 24 Sep 2013 | Read review
“Don't rely on the wake up call service from the hotel and take your time to find your room as the arrangement of the room numbers is quite confusing :-)”
 of 5 bubbles octovianusg, 18 Aug 2013 | Read review
5 of 5