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Lucky Bansko Aparthotel

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Lucky Bansko Aparthotel
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202 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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Reviewed 1 week ago via mobile

Lucky apart hotel is one of the best hotels in Bansko. The rooms are cozy and spacious very clean with everything you need. Spa center is great and have many choices for your pleasure. Food was great and delicious 😋. Staff was very kind. Thank you for not forgetting my birthday. Lucky apart hotel deserves 1 billion stars. We will...

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Helpful?
Thank liljana j
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Ms. Liljana J, Thank you very much for your nice feedback! We really appreciate your positive opinion for Lucky Bansko Aparthotel SPA & Relax, it motivates us to do our best for our guests! We will be glad to welcome you again as our guest and celebrating your birthday with us to become a tradition. Kind regards, Mariya Govedareva...

London, United Kingdom
Reviewed 2 weeks ago

wonderful convenient place, great rooms and bathroom facilities, sufficient breakfast, luxurious spa (but the music will drive you nuts with the loud and fast electronic beats) and so will the receptionist, they are everything but helpful...great potential so I hope to be back there where the things improve

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Helpful?
Thank Agra79
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you very much for your review! We are happy to hear that you liked the breakfast, our Spa Center and our rooms. We apologize for any inconvenience caused due to loud music in the Spa Center and we are really thankful for sharing this with us. Our team will take care of the problem. We hope...

Reviewed 2 weeks ago

Last night of our stay, 7th of January, one of the coldest days of winter, in room temperature during the night was 12 degrees celsius. My 2 kids were waking up and crying all night. I contacted the concierge and I was sent a foot warmer ( device with a fan that is placed under an office to warm the...

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Helpful?
1Thank George H
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Mr. George H., Thank you for your review! The feedback is always very important for us to improve our accommodation and service. The apartment you were accommodated is the highest class in our hotel – Apartment Executive. This is the first time we receive such a complaint about this apartment. Furthermore, last year the frame and window were completely...

Southampton, United Kingdom
Reviewed 3 weeks ago

We stayed here for 4 nights and was our first visit to Bansko. The hotel was very welcoming upon arrival, and everyone we met during our stay was always helpful and had big smiles on their faces. I upgraded direct with the hotel to an Executive room (room 504), which was lovely but looking back was expensive for the extra...

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Helpful?
Thank Zoe M
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Mrs. Zoe M, Thank you for taking the time to share your experience from your recent stay at Lucky Bansko Aparthotel SPA & Relax! We appreciate and consider your comments regarding our Apartment Executive, our location and our breakfast options. We are delighted you had a nice stay and found our location convenient. It will be a pleasure to...

Reviewed 19 March 2017 via mobile

Clean, well equipped, good food, great spa facilities, stuff is kind and helpful. Use the shuttle to the mountain to avoid gondola lines on busy days. Tip - go for presidential suite if you want a really pleasant staying, other rooms are great too.

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Helpful?
Thank Omer E
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Mr. Omer E., Thank you for your review! It is a pleasure for us to know that you liked the Presidential suite, the restaurant and the facilities in our new SPA center! We will be glad to welcome you again at Lucky Bansko Aparthotel & SPA! Kind Regards, Mariya Govedareva General Manager

Reviewed 18 March 2017 via mobile

Very good location! Stuff is very professional- always very polite, helpful, friendly! Best place for family with kids in different ages. The main restaurant is good. The Italian restaurant Leonardo which is connected is the best Italian in Bansko. The new SPA is very good including for kids. Very good for ski vacation too! Highly recommended this hotel during all...

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Helpful?
Thank Elena K
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Ms. Elena K, Thank you very much for your nice words about Aparthotel Lucky Bansko SPA & Relax! We are happy that we succeeded to meet your needs and you and your family had good experience in our hotel! We will be glad to welcome you again as a guest. Kind Regards, Mariya Govedareva General Manager

Ashford, United Kingdom
Reviewed 16 March 2017

We are a family with a 4 year old daughter. Our holiday was supposed to be for skiing, but the 2+ hour queues for the gondola limited that. However, the hotel was excellent and made up for the limited skiing. We had a clean and modern room with all the facilities we needed. It was a bit warm at first,...

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Helpful?
Thank davestly
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you very much for your review! We are happy to hear that you had enjoyable stay at our hotel! We are looking forward to welcome you again in Aparthotel Lucky Bansko SPA & Relax. Kind Regards, Mariya Govedareva General Manager

Southern Wales, United Kingdom
Reviewed 14 March 2017

Stayed here with our family (2 adults & 2 children) in Feb 2017 & had a great time. Room. The room was more than ample with a separate bedroom for the adults and sofa bed for the children. Room was very clean and bathroom items were replenished daily. Restaurant. We have breakfast every day and there was enough choice to...

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Helpful?
Thank trystanf2017
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you for your positive feedback regarding your recent stay at Aparthotel Lucky Bansko SPA & Relax! We do take pride in catering to our guests' needs the best way we can! We are happy that you enjoyed your stay and we are looking forward to having you again as guests in our hotel! Kind Regards, Mariya...

Sussex, UK
Reviewed 11 March 2017

We stayed at the Lucky Bansko for a week with Crystal Ski Holidays and had a fantastic stay. Everything was wonderful: the rooms were spacious (we were upgraded to a one bed apartment from a studio); the staff were friendly and helpful; the maids cleaned the rooms twice a day and brought chocolates to your room in the evening; the...

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Helpful?
Thank KBethune
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/ Madame, Thank you very much for your nice review! We are happy to hear that you had enjoyable stay at our hotel! It is a pleasure for us to know that you liked your unit, the restaurant and the facilities in our new SPA center! We will be glad to welcome you again at Lucky Bansko Aparthotel &...

London, United Kingdom
Reviewed 9 March 2017

An elegant 5-star hotel of European standards and competitive price. Rooms are huge apartments meaning you have your own kitchenette and kitchenware to cook your breakfast, lunch, dinner as well. Their facilities are like no other: the Spa area which is huge and gets to have pretty much everything you need (all for free), the escape rooms to play with...

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Helpful?
Thank douniko
Lucky_Bansko_Team, General Manager at Lucky Bansko Aparthotel, responded to this review

Dear Sir/Madame, Thank you very much for your nice review! We are really happy to hear that you had enjoyable stay at our hotel! It is a pleasure for us to know that you like our new SPA center, the escape rooms and Leonardo restaurant! We will be glad to welcome you again as guest at Lucky Bansko Aparthotel! Kind...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Aparthotel Lucky Bansko" is one of the first hotels in Bansko designed and built in compliance with the requirements of leading hotel standards. The Hotel offers 115 luxury studios and apartments, all equipped with TV sets, telephones, wireless Internet, mini-safe box and fully equipped and furnished kitchenette. The hotel has new SPA center with Ice room,steam bath, sauna, Jacuzzi,contrast showers and TechnoGym fitness center center, indoor bio swimming pools for children ans adults with 33˚С water temperature, salt pool,relax zone and therapeutic massages and treatments. There are also 2 escape rooms: Egyptian for adults and children from 4 up to 12 years old, the second one is Hacker's lair for adults and children aged 8 years old. The hotel has two luxurious restaurants - classical and Italian, which offer a variety of delicious dishes by original recipes. The Italian restaurant "Leonardo" is a part of the aqua resort of the hotel that offers outdoor swimming pools for adults and children with entertainments and attractions. If you stay at Lucky Bansko Aparthotel with your children, you will have at your disposal a playground for outdoor games and children`s club in the hotel. Through the winter season professional babysitters care free of charge for the children in the kids club. Lucky Bansko Hotel offers two exclusive programs during the summer: LuckyFit - for relaxation and weight loss and LuckyKids - language camp for children with English or French lessons. The hotel organizes excursions to interesting cultural sites and monasteries in the area, as well as hikes to the most beautiful places in Pirin and Rhodope Mountains. During the active ski season, the rate includes free transportation to and from the Gondola station every 30 minutes, as well as a free evening shuttle to and from the centre of Bansko. Lucky Bansko offers its guests high-quality service and luxury environment all year round. ... more   less 

Additional Information about Lucky Bansko Aparthotel

Address: 4-10 Kir Blago Todev Street, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: ₹ 3,468 - ₹ 6,520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lucky Bansko Aparthotel 5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Bansko
#5 Family Hotel in Bansko
#5 Luxury Hotel in Bansko
#6 Spa Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Lucky Bansko Aparthotel staff and other travellers.
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Questions? Get answers from Lucky Bansko Aparthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all the rooms are great there”
Agra79, 10 Apr 2017 | Read review
“504 is an executive room with a mountain view”
zoem623, 29 Mar 2017 | Read review
“We stayed on the 4th floor which was very quiet, although I think all rooms are sound-proofed!”
KBethune, 11 Mar 2017 | Read review
“corner suites are large and sunny”
dzografski, 8 Dec 2016 | Read review
“not ground floor”
iq007, 28 Feb 2016 | Read review
5 of 5