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Grand Hotel and SPA

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Traveller (127)
Room & Suite (28)
Dining (20)
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Overview
  • Excellent17%
  • Very good21%
  • Average21%
  • Poor13%
  • Terrible28%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (237)
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All reviewsoutdoor swimming poolsauna and steamlobby bar isper dayhotel is locatedthe hotel is cleanporkamazing hotelpirin mountaingymsummerbulgariatransfer
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1 - 5 of 173 reviews
Reviewed 3 days ago

The hotel is luxurious, the spa - great (if it is not too crowded, like in the weekends). The food in the restaurant is excellent. The last time i was there the theme was Bulgarian cuisine and we liked very much the banitsa with cheese....More

1  Thank haticeosman1111
Reviewed 3 weeks ago via mobile

Parking: Free except for the area in front of the hotel. Reception: Kind personnel, but when I paid the price in EUR, the difference was additional 6-7€. Rooms: Clean and quiet; the additional bed was far from comfortable; we could not find the regulation for...More

Thank Zoran N
A TripAdvisor Member
41
Reviewed 10 April 2018 via mobile

The hotel was very good. Our room was very clean and tidy. Staff was very polite. Also there was a lots of options for food for breakfast and lunch. Only disappointing thing was the bad Wi-Fi connection. I will recommend this place to my friends.

1  Thank A TripAdvisor Member
Reviewed 10 April 2018

This was my fourth visit to Bansko (and surrounding villages) in less than a year and I was full of optimistic expectations. We were on three night Easter holiday AI package. There is one good thing about the hotel (more on this at the end)...More

Thank IvanZlatarski
Reviewed 28 March 2018 via mobile

The staff at the spa were extremely rough, they had changed my requirements for a reserved appointment and when I did not accept their conditions, I was asked the question: What's your problem? then they hang up on me.The WiFi doesn't work at all

Thank Ina S
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Casino and Gambling
Hot Tub
Heated pool
Details
Price range
US$ 57 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Bansko
#40 Spa Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$ 57 - US$ 162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Bansko
#40 Spa Hotel in Bansko
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveller (127)
Room & Suite (28)
Dining (20)
Pool & Beach (15)
Family and Play Areas (8)
Questions & Answers
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Room Tips
"If must go there and you can afford it get an apartment or VIP room or an apartment"
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"The wifi in the rooms is very bed..."
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"not choose the standard room, better choose sth bigger"
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"Room are large"
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