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Premier Luxury Mountain Resort, Bansko

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Premier Luxury Mountain Resort, Bansko
Premier Luxury Mountain Resort, Bansko
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841 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Start your review of Premier Luxury Mountain Resort, Bansko
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London, United Kingdom
Reviewed 1 week ago

This was a perfect choice for a skiing vacation in Bansko. The hotel provides a shuttle service every 15 minutes to the gondola which makes things very convenient. The gondola is about a 15 minute walk from the hotel. The breakfast was great with ample variety. They have a live counter for omelettes and pancakes. We used the spa, steam...

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Helpful?
Thank Jovi_traveller
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Jovi_traveller, Thank you so much for choosing our property for your Bansko holidays. We are very happy you were pleased by your stay. Will be waiting to welcome you again in the near future! Best Regards, Maria Arapoglou

Cleckheaton, United Kingdom
Reviewed 1 week ago

We stayed here for a family skiing holiday, along with another family. The rooms (executive suites) were very spacious with a large main room, two separate bedrooms and two bathrooms - one ensuite. The staff were very kind and helpful. I would particularly like to thank Katerina who found the headphones my son had left and very kindly arranged for...

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Helpful?
Thank bruneljames
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear bruneljames, We would like to thank you for your nice words and your constructive comments. Please rest assured that we will work towards all of them. We are looking forward to seeing you again. Best Regards, Maria Arapoglou

Larnaka City, Cyprus
Reviewed 2 weeks ago

Positive - Staff were very helpful - Room was clean and spacious - Breakfast was decent and offered a variety of delicatessen - Very close to the gondola for the ski centre (5 mins drive) - The priority pass they provide to their guests Negative - Decoration of the rooms

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Helpful?
Thank Artemis R
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Artemis, We would like to thank you for your nice words. Please note they are highly appreciated by me and my colleagues. We are very pleased to hear you had a good time with us. Looking forward to seeing you again next season and why not in the summer as well :) Best Regards, Maria Arapoglou

London, United Kingdom
Reviewed 3 weeks ago via mobile

Welcome and room We stayed for four nights at the end of the ski season and we're very pleased with our stay. We were greeted at the door by friendly and welcoming staff who spoke very good English. We stayed in room 318 (mountain view) which was nicely decorated, clean, spacious with a nice balcony. The view wasn't perfect as...

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Helpful?
Thank csmgillies
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear csmgillies, Thank you very much for your preference and nice words. We enjoyed reading your thorough review of our hotel. We hope to see you again in the future! Best Regards, Maria Arapoglou

Edegem, België
Reviewed 3 weeks ago

We spent an execellent stay at the Premier. The staff is very helpful and efficient. The rooms spacious and well maintained. the breakfast was excellent. Lovely pool area. The only negative is the setting of the main restaurant. It is located in the basement with no windows. Perfect ski shuttles, very punctual. For the rest nothing wrong to say about...

Review collected in partnership with this hotel
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Helpful?
Thank fabieg
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear fabieg, Thank you so much for your nice words. We are very happy you appreciated the level of service. We are looking forward to seeing you again! Best Regards, Maria Arapoglou

Kavala, Greece
Reviewed 3 weeks ago

Everything perfect. No reclaims except a noisy refrigerator. This was only disturbing us in the night to sleep. But it wasn't enough to claim. We can everyone recommend to stay here and we are coming again

Review collected in partnership with this hotel
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Helpful?
Thank Michalis V
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Michalis V, Thank you so much for choosing our hotel and for your stellar review! Your comments on fridge noise have been noted. We do hope to see you again soon! Best Regards, Maria Arapoglou

Oxford, United Kingdom
Reviewed 3 weeks ago

The hotel has a very professional and friendly staff, a good quality spa, and a high quality breakfast buffet. The location is convenient for skiing, and there is a shuttle bus going to the slope continuously throughout the day. It only takes 5 minutes. However, there were some annoying details. The temperature knob on our towel drying rack was broken,...

Review collected in partnership with this hotel
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Helpful?
Thank Antoine B
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Antoine B, We would like to thank you for your preference in our hotel during your Bansko visit. We are happy you enjoyed your stay. Your note on the temperature has been noted and actions will take place to improve this. We wish you a very pleasant day! Best Regards, Maria Arapoglou

Athens, Greece
Reviewed 3 weeks ago

The service was excellent, very good location and amazing mountain view. The room was clean but the bed not so much comfortable. Amazing spa, very good breakfast and the restaurant had excellent dinner.

Review collected in partnership with this hotel
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Thank Meidanis A
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Meidanis A, We would like to thank you for choosing our hotel for your stay in Bansko and we are happy you were pleased with most aspects of your stay. Your comments have been noted. We hope to see you again in the future! Best Regards, Maria Arapoglou

Pristina, Kosovo
Reviewed 3 weeks ago

This resort has spacious and very clean rooms and bathrooms. Heating was on at all times and sometimes one even needs to open the door because of the heat inside the room and hotel premises. This resort provides excellent customer service and hospitality, starting from Stoyan at the bar and Fay at the spa facilities. The pool and spa facilities...

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Helpful?
Thank Fatos K
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Fatos K, We are so happy you were satisfied with your stay. We do try our best to offer the best possible stay to all our guests. We are looking forward to welcoming you again in the future! Best Regards, Maria Arapoglou

Tel Aviv, Israel
Reviewed 4 weeks ago

Great hotel and clean.travling to the gondula every 15 minutes.good food.the spa is amazing.the location of the hotel is about 10 min from the center.we were in ski vacation ,and we must say that for sure we will be back

Review collected in partnership with this hotel
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Thank guymans2017
Ermia_Resorts, Director of Sales at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear guymans2017, Thank you very much for your nice words. We are very pleased you were happy with your stay. We are always here to welcome you again in the future! Best Regards, Maria Arapoglou

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Premier Luxury Mountain Resort is a 5* Hotel situated on the foothills of Mountain Pirin, in Bansko, the best Ski Resort in Bulgaria. Featuring outstanding views of Pirin & offering luxurious accommodation, gourmet dining, superior Spa & wellness facilities & top class services in a peaceful environment, Premier Luxury Mountain Resort is the place for you. Premier has been voted as "Best Ski Hotel in Bulgaria 2016" in World Ski Awards, proving that it is the ultimate ski lodge in Bulgaria that can make your holidays unforgettable. Whether you wish to have an active time in nature, relax, enjoy special spa treatments & spend quality time with your family & loved ones, we will be glad to accommodate you in our luxurious rooms & suites & offer our excellent services & exquisite restaurant menus. The Hotel is located within walking distance from the gondola ski lift station & Bansko's historic center & it offers complimentary shuttle service to the ski center throughout the winter season. All rooms offer Free WI-FI & free secure Parking is also provided. ... more   less 

Additional Information about Premier Luxury Mountain Resort, Bansko

Address: Karamanitza Str. 11 | Gramadeto area, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: ₹ 3,692 - ₹ 12,437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Luxury Mountain Resort, Bansko 5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Premier Luxury Mountain Resort, Bansko Hotel Bansko
Hotel Style:
#2 Romantic Hotel in Bansko
#2 Luxury Hotel in Bansko
#3 Family Hotel in Bansko
#3 Spa Hotel in Bansko
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Questions & Answers

Here's what travellers have asked, with answers from Premier Luxury Mountain Resort, Bansko staff and other travellers.
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Questions? Get answers from Premier Luxury Mountain Resort, Bansko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view rooms are nice”
Jovi_traveller, 16 Apr 2017 | Read review
“We loved the executive suite as everyone had their own space and there were lovely views from the balcony.”
bruneljames, 12 Apr 2017 | Read review
“Rooms 413 has a view on the mountains and is very quiet...”
FatosK, 27 Mar 2017 | Read review
“All rooms are beautiful, even the standard ones, however if you are willing to pay for any of the suites, it is definitely worth it.”
MarielaD48, 26 Mar 2017 | Read review
“Ask for slopes facing room”
FrequentBizTraveler1, 25 Mar 2017 | Read review
5 of 5