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The Holiday Inn Express in the nearly defunct Pine Bluffs Mall is an average-to-good hotel in a bad place.
As far as the hotel is concerned, the staff were very friendly and helpful. The room itself was clean and well kept. The breakfast area was...More
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 3 weeks ago
We appreciate your comments regarding your recent stay. We do indeed have a paper mill near the proximity of the property which emits an odor at times and is more than likely what was causing the stench during your stay. The Mall poses an entire...More
Our stay here was very nice. Room clean, good A/C, breakfast step above continental, parking lot well lite, etc. My only comment to management would be to get some night lights on the bathrooms - so guests can find/see toilet in the middle of the...More
Heading to Tulsa, Pine Bluff was the halfway point so I decided to stay here. I booked through hotels.com and got something immediately. The young man that checked me in was very nice and accommodating. I was given a room on the second floor. When...More
Thank Jane S
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 29 July 2017
Hi Jane S,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff. I was just concerned with your story about one of our housekeeping...More
Breakfast was pretty much empty too early. No biscuit and gravy was on the menu. No kid friendly breakfast options either. My husband was disappointed and the room was much more than we expected when we arrived.More
Thank Rebecca C
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 6 March 2017
As I have no date as to when you stayed I cannot verify the rate option you booked so cannot comment on the price you paid for the room. Our breakfast does have "kid" friendly foods, ie fresh made pancakes, cold/hot cereals, toast, muffins, juices...More
Check in was pleasant (at least). Room was decent-No issues. Then things started to go bad. The business office only offered one PC, and that PC was running a bootleg copy of windows. Even more, the MS Office suite was never set up correctly.After completing...More
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded 15 February 2017
I do not know why you thought the copy was "bootlegged"; was installed by local computer firm. As in all Cities, there are areas that are crime infested, where this hotel is located is not the area of our City that deserves that title. We...More
US$ 95 - US$ 116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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