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I stay at a lot of Fairfield Inns. Somewhere near 40 nights per year give or take at Fairfield or other Marriott properties. This one was the only one of 4 we stayed in on this trip that wasn't quite up to Fairfield standards. Our...More
Response from Cristen S, General Manager at Fairfield Inn Little Rock NorthResponded 15 June 2017
Andilyn75, I am so sorry that you had this experience. This is not Marriott's standard nor mine. I would love to speak with you about your stay so that we may ensure this is an isolated incident.
Easy access from I-40 and close to many restaurants and places to shop. The hallways and rooms were clean. Some minor upgrades are needed but nothing to ruin your stay. The check-in process was fast and the staff was very friendly.More
Thank Mike C
Response from Tharaldson, Guest Relations Manager at Fairfield Inn Little Rock NorthResponded 12 June 2017
Thank you for the kind words and great review, Mike!
We are happy to hear you enjoyed you stay with us while you were in Little Rock. Our staff works hard to provide our guest with the best service possible during your stay. We look...More
Driving between Florida and Oklahoma and not sure how far I would get before I needed to find a hotel. About an hour out of Little Rock decided to stay there and found a Fairfield online. Called and spoke to Maurice who was very helpful...More
Response from Cristen S, General Manager at Fairfield Inn Little Rock NorthResponded 23 May 2017
WOW, what a great story of service!! I love hearing that our guests' expectations were exceeded, especially before they even check in. I am so grateful that you took a moment to share your experience. I hope we will see you the next time your...More
I lov the hotel, staff, everyone was Wonderful, it was close to location, all the convenience of stores & restaurants. The gym is wonderful & the pool is great. Its jus a great place to stay. The check in & check out is fast an...More
Response from Cristen S, General Manager at Fairfield Inn Little Rock NorthResponded 2 May 2017
Thank you so much for your amazing and kind review! We love hosting your group as well! I was happy to hear that the rain did not slow you guys down and you were able to play indoors! You are right, Burns Park is just...More
Customer service went above and beyond, especially Tonya T at the front desk. We had a less than comfortable bed on our first night and barely slept. I mentioned it to Tonya and she immediately changed our room and wanted me to test the bed...More
Response from Tharaldson, Guest Relations Manager at Fairfield Inn Little Rock NorthResponded 1 May 2017
Thank you for your great review! We are delighted to hear that Tonya T was able to take great care of you and that you enjoyed your stay! We look forward to seeing you again when you are in the area.
Have A Great Day!...More
Response from Cristen S | Property representative |
That's a great question. First let me apologize for the delay in responding. The answer is YES we do have handicap accessible rooms. We have 3 rooms that have 2 queen sized beds and accessible bathrooms with a... More
That's a great question. First let me apologize for the delay in responding. The answer is YES we do have handicap accessible rooms. We have 3 rooms that have 2 queen sized beds and accessible bathrooms with a tub and built in shower bench. We also have 1 room with a king size bed and accessible bathroom with a roll-in shower. Each accessible room is adjoining to a non-accessible room with 2 queen sized beds. The rooms are rented individually like any other, but we have found that many of our families traveling with accessibility needs enjoy renting both rooms for the extra space it allows. If you need assistance reserving an accessible room, please don't hesitate to call night or day, 501.945.9777.
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". It is surrounded by trees and green area, so you don't feel like you are close to the freeway."