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All reviewsroom was cleanthe breakfast areagreat roompancake machinehotel is locatedsmall townnice hotelenjoyable stayfamily reunionfast foodstaff was very friendlyparking lotinterstateamenitieswalmartconwaymattress
Traveling late at night on I-40 brought me to this motel by default. A little confusing to get to from the interstate. Although one can see the motel from the interstate, one must drive farther away to reach the access road. Once there, friendly staff,...More
Thank Butch S
Response from Vibha P, Guest Relations Manager at Holiday Inn Express & Suites MorriltonResponded 9 March 2018
Thank you for taking time to rate providing your feedback. Our staff works hard to keep the facility clean, and make each guest stay pleasant. We do provide all amenities including breakfast according to our hotel brand standard.I do appreciate and apologize you as well...More
They've added lots of tv channels and movie channels since my last stay. Breakfast is always good and the staff is always friendly. I've stayed several times and really appreciate all the new tv channels to occupy my time while stuck in a hotel room...More
Thank John H
Response from Vibha P, Front Office Manager at Holiday Inn Express & Suites MorriltonResponded 7 March 2018
Thank you for the great comments. We love to hear from our customers and learn from them, and provide the best. I am so happy to see that you recognized the efficiency and care of our hardworking staff and that you had the opportunity to...More
This is a good basic hotel. My room was clean and well stocked. Check in was easy and the manager was friendly. I liked the location as it was right off the interstate, but not so close as to be bothered by the interstate noise....More
Response from Vibha P, Guest Relations Manager at Holiday Inn Express & Suites MorriltonResponded 27 October 2017
Thank you so much for taking time to rate your recent stay with us. We deeply appreciate your very positive review of our business. It is always a great pleasure to hear that we are serving our guests well. We look forward to serving you...More
We’ve stayed at Holiday Inn’s a lot over the years and I think they are above average with consistent quality. This one fits that image too. It was clean and reasonably maintained, although the shower drained slowly.
Response from Vibha P, Guest Relations Manager at Holiday Inn Express & Suites MorriltonResponded 18 October 2017
Thank you so much for your recent visit and recognizing Holiday Inn consistency. We'll take your recommendation for the shower under advisement! We're glad you had such a wonderful time otherwise!
Hotel was clean and comfortable. Breakfast and pool were enjoyable. Lots of free parking. My only complaint is the way the evening front desk attendant handled the domestic disturbance in the room next to us. She was quite naïve &/or poorly trained, putting us all...More
Response from Vibha P, Guest Relations Manager at Holiday Inn Express & Suites MorriltonResponded 22 September 2017
Thank you for taking time to rate your recent stay with us. I am glad to know that you found our facility and amenities clean and comfortable. I would like to hear more about your experience with our front desk attendant. If you don't mind,...More
Please call the front desk at the hotel and explain your situation. The staff may be able to work something out. At the least, laying down on the bed and using extra pillows may help your medical condition.