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Swiss-Belhotel Harbour Bay

Jl. Duyung Sei Jodoh, Batu Ampar,, Riau Islands Province 29432 Indonesia
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Traveller (865)
Room & Suite (438)
Dining (137)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#5 of 121 hotels in Batam
Location
Cleanliness
Service
Value
Travellers' Choice
Swiss-Belhotel Harbour Bay is a 4-star international hotel which provide a high quality standard of services and facilities. The hotel is ideally located in the central business and commercial district, only 30 minutes from Hang Nadim International Airport and 35 minutes to Singapore by high speed ferry from Harbour Bay Ferry Terminal, which is adjacent to the hotel. As the ultimate combination of hotel, mall and trade centre, Swiss-Belhotel Harbour Bay allows easy access to a variety of entertainment and leisure activities, and many dining options. For business or leisure travel-lers to Batam, Swiss-Belhotel Harbour Bay is the ideal place to stay.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Adult pool
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
Indonesian, Malay

Location

Jl. Duyung Sei Jodoh, Batu Ampar,, Riau Islands Province 29432 Indonesia
Swiss-Belhotel Harbour Bay
1,305Review37Q+A100Room tips
Traveller rating
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  • 428
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RICHARD D wrote a review 15 Mar
1 contribution
The breakfast was excellent and a good help from Mr Anabil on of the food and beverages staff, helpful and kindly gestures with beautiful smile. The overall stay was very pleasant and room condition was spacious and comfy. Nearby food and entertainment.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 2 days ago
Dear richarddZ4623HP, Thank you so much for choosing Swiss-Belhotel Harbour Bay and for taking the time to share your excellent experience with us. We are delighted to hear that Anabil provided you with outstanding hospitality. Our team takes great pride in ensuring our guests' comfort and satisfaction. Also, your recommendation means the world to us, and we are thrilled that you had a nice and happy time during your stay in Batam. Thank you once again for your kind words, and we look forward to welcoming you back for another exceptional stay in the future. Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Poovanaswari R wrote a review 15 Mar
1 contribution
Breakfast options are good. Served by Anabil. Warm and pleasant person. Nice service. Staff are pleasant. Can come second time to this place. Area is very convenient to shopping malls. Hotel rooms are spacious. Had requested for an extra bed for my daughter. Check in process was swift. Overall the stay was good and we enjoyed it.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 2 days ago
Dear Poovanaswari R, Thank you for choosing to stay with us and for taking the time to share your experience. Anabil is indeed a valued member of our team, and we are pleased to know that she ensured your needs was catered. We take great pride in providing excellent food and service to make each visit memorable for our guests. Moreover, we appreciate your kind words about the location and check-in proces, and your feedback motivates us to continue delivering exceptional experiences. Thank you once again for your patronage and for taking the time to leave this review. We look forward to welcoming you back for another wonderful experience in the future. Sincerely, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRISCA ROSHINI R wrote a review 15 Mar
1 contribution
the hotel staff are really polite here they are very welcoming and can attend to our problems very fast.This staff anabil was bery sweet to us he kept assisting us with help and was very kind to his guests and he is very engaging theres js also this hotel staff named reni she was also very polite and served us with good hospitality
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 2 days ago
Dear priscaroshinir, Thank you for taking the time to leave a review, and we're pleased to hear about your positive experience with our staff Anabil amd Reni. We're delighted that Anabil’s engagement and Reni with her hospitality smile left a positive impression on you. We'll be sure to pass on your kind words to them. We look forward to welcoming you back for another memorable stay. Warm regards, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dena c wrote a review 15 Mar
1 contribution
Fantastic customer service to the team! Special shout out to Reni taking fantastic care of us even prior to our visit, she even offered to personally have someone pick us up at the pier when I was just checking if there is a shuttle service. We end up walking over, conveniently at about 5 minutes away? Convenience stores nearby and pretty close by to malls. They are extending their hotel, will definitely pick this hotel once they have opened up!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 2 days ago
Dear denac108, Thank you for your fantastic review! We're absolutely delighted to hear that your stay with us was fantastic. It's wonderful to know that our friendly and accommodating staff made your stay extra special. We'll be sure to pass on your compliments to Reni. She would be thrilled to hear that her efforts was appreciated. Your recommendation means a lot to us, and we look forward to welcoming you back for more memorable experiences in the future! Warm regards, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Triny C wrote a review 11 Mar
1 contribution1 helpful vote
Nice, clean and spacious room. Definitely will book the same hotel again for my next trip to Batam:) Location very convenient. 5 mins walking from the ferry terminal (Harbour bay) to the hotel. Recommended for anyone that is looking for a decent hotel.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 1 week ago
Dear TrinyC11, Thank you so much for sharing your experience at Swiss-Belhotel Harbour Bay during your recent stay. We appreciate your kind words especially on our superb location and we are looking forward to welcoming you back again soon. Best regards, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explore58327453500 wrote a review 9 Mar
1 contribution
Comfort room, best services and fast response from front desk and others...delicious and various breakfast. Strategic location, close to local culinary area and mall. Near to Harbour Bay Port if you want to go to singapore... Thanks swissbell crews...nice experience staycation at harbourbay batam
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 1 week ago
Dear Explore58327453500, Warm greetings from Swiss-Belhotel Harbour Bay. Thank you very much for your review on TripAdvisor. We are delighted to learn that our location, staff responsiveness and our breakfast offering made your stay even memorable. Your commendation of our team's service is greatly appreciated and will serve as a source of motivation for the entire team to consistently provide exceptional experiences for our guests. Rest assured, your kind words have been relayed to them. We look forward to welcoming you back soon at Swiss-Belhotel Harbour Bay. Regards, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Goldy wrote a review 6 Mar
Perth, Australia2 contributions1 helpful vote
Excellent position to ferry service from Singapore, good size rooms, clean, friendly staff willing to satisfy any issues. Centrally located to many attractions. Staff always helpful and a very good selection of breakfast options for all tastes
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: The hotel hosted a number of large functions during our stay but taxi was still able to access...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 1 week ago
Dear Escape45909756373, Thank you so much for taking the time to write such a wonderful review! We truly appreciate your kind words about our hotel. It's great to hear that you found it centrally located and that you enjoyed breakfast offerings and hospitality of our staffs. Should your travels bring you back to Batam, we would be delighted to have you stay with us again. Thank you once again for your kind review! Warm regards, Danang Aprianto Swiss-Belhotel Harbour Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marian G wrote a review Feb 2024
3 contributions1 helpful vote
Fantastic stay at this hotel! The staff was friendly and attentive, the rooms were clean and comfortable, and the location was perfect. Great amenities and delicious breakfast. Highly recommend for a wonderful experience with friends!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 3 weeks ago
Dear N9814LNmariang, Thank you so much for taking the time to share your experience with us at Swiss-Belhotel Harbour Bay Batam. We're glad you enjoyed our amenities and facilities, from the delicious buffet breakfast at Swiss-Cafe. Your recommendation is much appreciated and can't wait to see you again soon! Sincerely, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gabby wrote a review Feb 2024
3 contributions
Great experience. Good service, conveniently located, clean rooms with comfortable beds. Anabil from the cafeteria and Dion from front office were warm and hospitable. Will definitely recommend to stay here. Excellent choice for a getaway.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 3 weeks ago
Dear Gabriellelai87, Thank you for your positive feedback and for recognizing the excellent customer service provided by Anabil and Dion at Swiss-Belhotel Harbour Bay Batam. We are thrilled to hear that you had a pleasant and remarkable experience during your stay. Your kind words are truly appreciated, and we will make sure to pass on your thanks to the team. We look forward to welcoming you back at Swiss-Belhotel Harbour Bay Batam in the future! Regards, Swiss-Belhotel Harbour Bay Batam Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Safari23567845304 wrote a review Feb 2024
1 contribution
I stayed at Swissbel on February 10, the room was nice, staff were very friendly and helpful. especially Aldit, he's already contacting me before we even arrived at the hotel also arranging taxi to pick us up from harbour thank you for making my sister's birthday & our short holiday memorable. Definately will comeback again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Denny Jatnika, General Manager at Swiss-Belhotel Harbour Bay
Responded 3 weeks ago
Dear Safari23567845304, Thank you for taking your time to write a positive on tripadvisor.com. We are delighted to read that you had a wonderful time at Swiss-Belhotel Harbour Bay Batam. It is our pleasure to learn that you loved the service provided by the staff especially Aldit. Your compliments on the service have been shared with the entire team as your satisfaction is a great source of motivation and encouragement for all our staff. It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Sincerely yours, Danang Aprianto Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹5,306 - ₹6,881 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoBatam
NUMBER OF ROOMS
179
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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SWISS-BELHOTEL HARBOUR BAY, Batam, Riau Islands (₹̶6̶,̶6̶3̶2̶) ₹5,306 Reviews & Photos

Frequently Asked Questions about Swiss-Belhotel Harbour Bay
Which popular attractions are close to Swiss-Belhotel Harbour Bay?
Nearby attractions include Diamond City Mall (0.3 km) and Harbour Bay Mall (0.3 km).
What are some of the property amenities at Swiss-Belhotel Harbour Bay?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Swiss-Belhotel Harbour Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Swiss-Belhotel Harbour Bay?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Belhotel Harbour Bay?
Yes, parking is available to guests.
What are some restaurants close to Swiss-Belhotel Harbour Bay?
Conveniently located restaurants include Altitude Rooftop Bar & Lounge, Goji Kitchen & Bar, and Jiang He.
Are there opportunities to exercise at Swiss-Belhotel Harbour Bay?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Swiss-Belhotel Harbour Bay have airport transportation?
Yes, Swiss-Belhotel Harbour Bay offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Belhotel Harbour Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Belhotel Harbour Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swiss-Belhotel Harbour Bay?
The staff speaks multiple languages, including Indonesian and Malay.