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Iberostar Punta Cana

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Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Iberostar.com
Travelocity
ZenHotels.com
US$ 161
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WIOL.com
Hotels.com
Expedia.comUS$ 196
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (9043)
Pool & Beach (2027)
Dining (925)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Punta Cana
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
20 minutes from Punta Cana International Airport and at the foot of the white sand beach of Bávaro, is located Iberostar Punta Cana, the perfect place for couples and families. Come and enjoy the splendor and exclusivity of the unique services, designed to enhance your experience in a natural environment surrounded by beautiful gardens. Ask about our Coral laboratory, where we collect different species of coral which we study to protect these ecosystems. Iberostar Hotels is committed to improving coastal health, eradicating single-use plastic from rooms and the responsible consumption of fish and shellfish. With the initiative of our Wave Of Change movement in which we promote fundamental practices that help mitigate the impact created by plastic. Live the best gastronomic experience composed of 6 restaurants with exclusive specialties, such as our Oriental, La Pagoda and the American Star Rock. 2 buffets with show cooking and snacks during the night. At Iberostar Punta Cana you will live an unforgettable vacation, in the Extraordinary style as only Iberostar Hotels and Resorts offers.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Diving
Game room
Golf course
Snorkelling
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, French, Spanish, Italian
8261Reviews1165Q+A100Room tips
Traveller rating
  • 4,660
  • 2,269
  • 870
  • 261
  • 201
Time of year
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Popular mentions
Ambasssadot278952 wrote a review Aug 2021
1 contribution
The food was great during our entire stay. Each restaurant offered a good selection. However, that is where the positivity ends. On Day 1 we discovered they did not give us washcloths and there was no hot water in the shower. When I called Guest Services, I was transferred to a non answering phone. I then downloaded the Iberostarr App and ordered washcloths that way and reported the shower issue. No response for 30 minutes. I went to the lobby to report this. It took 45 minutes for maintenance to arrive and for washcloths to be delivered. My husband and I were taught that in order to get hot water, you have to allow the sink to run for several minutes and not turn it off. We had to complete this task throughout our 4 day stay. Day 2 our room was not cleaned until after 5pm and I had to request washcloths again. On day 3 our room was not cleaned until after 7pm. This was after I submitted 2 requests on the App and went to the lobby to speak with a manager. During our stay we were hassled about attending a 90 minute seminar and were told if We did not attend it would mess up our concierge's job. I will not return to this resort ever again.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana
Responded 17 Aug 2021
Dear Guest, We thank you for kindly sharing your impressions regarding your stay at our establishment, Our staff do their utmost to deliver the highest levels of customer service. They are characterised for their professionalism and dedication to make sure that our guests are attended to. However, we are truly sorry to read your experience and we have forwarded your comments to our management team for revision. Furthermore we know that cleanliness and hygiene are paramount to an enjoyable holiday, therefore we are very sad to read that you were not happy with the service that you received in this aspect. Despite this, we are happy to read that you enjoyed our excellent gastronomy and restaurants. We are disappointed that we were unable to fulfill your needs this time. However, we hope you will give Iberostar another chance at one of our hotels worldwide so we can give you the perfect experience. Until then, we wish you all the best. Kindest regards, Quality Manager Online Iberostar Punta Cana
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Jason B wrote a review Jul 2021
2 contributions
Had a great stay here at iberostar coral level, great food, activities, and I was amazed with the service and kindness of the entire staff. The beach was beautiful and many things to do. 100% recommend booking this place!!
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Date of stay: July 2021Trip type: Travelled with family
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana
Responded 26 Jul 2021
Dear guest, We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future and until then we wish you all the best. Regards, Quality Manager Online Iberostar Punta Cana
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Lourdes O wrote a review May 2021
2 contributions1 helpful vote
The service at this hotel was very good, worker named King treated us good the minute he meet us. He made sure our needs were meet. I am allergic to shrimp, King went out of his way to make sure everyone knew to becareful with my food. Everyday he checked in with us, making sure we were taken care of.
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana
Responded 11 May 2021
Dear Guest, First and foremost, we would like to thank you for taking the time to share your wonderful impressions of your stay with us. It is of great importance to us that our guests appreciate our well-thought-out holiday concept. Your praises will be shared with Mr.King for the great service. Please come back soon for another great experience. Warmest Regards, Quality Manager Online Iberostar Punta Cana
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Konan G wrote a review Apr 2021
1 contribution
We went to this resort for a family vacation and we were amazed by the amazing friendly, welcoming staff, specially with the accommodations for our baby. Edwin at the buffet by the main entrance was exceptional, very professional and most of all caring and friendly. We will definitely come back and visit, Edwin made us feel as part of their family and took care of us. Thank you!
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Date of stay: April 2021Trip type: Travelled with family
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana
Responded 30 Apr 2021
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Quality Manager Online Iberostar Punta Cana
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Dmitri wrote a review Dec 2020
2 contributions2 helpful votes
Came with a family to puntacana iberostar hotel coral level. Change two rooms for reason of not properly working AC . Still having same problem tempreture in the room barely gets below 30 of Celcius . newer had this problem before. "if any one can give advice appreciate. family with two kids.
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Date of stay: December 2020
Value
Location
Service
1 Helpful vote
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Punta Cana
Responded 30 Dec 2020
Dear Guest, Thank you for choosing our destination for your vacation and for taking part of it to let us know your concern,please note that we have inmediately shared this with the management and they will personally contact you to change your perception, our unly purpuse is to create perfect holidays. Please do not hesitate to contact us any time you need it. Warmest regards, Quality Manager Online Coral Level by Iberostar Selection Bavaro
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PRICE RANGE
US$145 - US$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar punta cana hotel punta cana, punta cana iberostar
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
427
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Frequently Asked Questions about Iberostar Punta Cana
Which popular attractions are close to Iberostar Punta Cana?
Nearby attractions include Bavaro Beach (2.7 km), Escapology (6.6 km), and Vivaldi Cigars (6.5 km).
What are some of the property amenities at Iberostar Punta Cana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Punta Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Iberostar Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Iberostar Punta Cana have an airport shuttle?
Yes, Iberostar Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Punta Cana?
The staff speaks multiple languages, including English, Spanish, French, and Italian.