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Grand Palladium Bavaro Suites Resort & Spa

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Avda. Francia S/N Playas De Bavaro Higuey, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!EXTRA SAVING: 5% OFF!
Booking.com
US$ 334
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Free cancellation until 11/03/22
Reserve now, pay at stay
Priceline
US$ 362
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Free cancellation until 10/03/22
Reserve now, pay at stay
travelup.com
US$ 258
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PalladiumUS$ 347
TravelocityUS$ 336
getaroom.comUS$ 375
View all 18 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (11010)
Pool & Beach (2259)
Videos (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Palladium Bavaro Suites Resort & Spa
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
The Grand Palladium Bavaro Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Punta Cana Resort & Spa, the Grand Palladium Palace Resort Spa & Casino and TRS Turquesa Hotel. The facilities of these adjoining resorts are open to guests of the Grand Palladium Bavaro (excluding the TRS Turquesa Hotel).
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
14288Reviews1307Q+A100Room tips
Traveller rating
  • 9,515
  • 2,506
  • 1,174
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  • 523
Traveller safety
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Popular mentions
Advinx3 wrote a review 15 Oct
1 contribution
We had a great time with all the restaurants and the workers. Everyone was super friendly and accommodating. If this is something you are considering you should give it a try! Only downside was our Junior Suite was plagued with issues from the moment we got there. If you get a bad room Complain right away...don't suck it up like we did. It ended up making our vacation not nearly as good.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sachenca Nuñez, Guest Services / Front Office at Grand Palladium Bavaro Suites Resort & Spa
Responded yesterday
Dear Advinx3, Thank you for choosing our Grand Palladium Bavaro Suites Resort & Spa for your holidays at this beautiful Caribbean destination. We are very proud to know that you were impressed, not only by our exquisite culinary offer but also by the attentive service you received from our Staff. Your opinion is our continuous reference to improve, for this reason we appreciate that you have helped us to identify these areas of opportunities, your specific observations are welcome, please accept our most sincere apologies for the mishaps that could have affected your stay. We will share your review with our General Management to give them priority in our improvement action plan. Thank you for your kind review, we look forward to the next visit of yours. Our best regards! Sachenca Núñez Hospitality Manager
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Jane wrote a review 12 Oct
19 contributions33 helpful votes
From the moment we stepped into our room, the problems started. There was no hot water, no hand soap in the middle of a pandemic and the magnetic lock on the door stopped working. It took 20 mins for someone to arrive and assist us and a further 45 mins to open the lock on the door. The next day we switched rooms, and again the shower outside had no hot water, the blow dryer wouldn't stay plugged in and this time the AC sounded like a Formula 1 engine. The next morning someone arrived to inspect the problems and she was rude and unprofessional speaking to us as if we had never stayed in any hotel in our lives. We reported these problems all along the stay, but they just kept happening. On our last night we went to one of the restaurants, La Adelita. The service was atrocious. When our order arrived, I stated that I was allergic to an item and the waiter very rudely commented that he didn't see the problem and I should remove the item myself. Then he made a face and walked away. This has been overall, the worst beach resort I have ever stayed at and I am Dominican, so I have been going to beach resorts all of my life. Stay here at your own risk!
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Date of stay: October 2021
Value
Rooms
Service
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Response from Gelson Zorrilla, Guest Services / Front Office at Grand Palladium Bavaro Suites Resort & Spa
Responded 3 days ago
Dear Janetravels1989, Thank you for sharing your experience at Grand Palladium Bavaro Suites Resort & Spa to contribute to the constant improvement of our service. We sincerely regret not having lived up to your expectations on this occasion as we would have liked, please receive our heartfelt apologies. Of course, as a guest-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for being honest with us and helping us to get better. We hope you will give us the opportunity to welcome you back at Grand Palladium Bavaro Suites Resort & Spa. Warmest regards! Gelson Zorrilla Hospitality Manager
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Ashlie wrote a review 8 Oct
New York City, New York2 contributions
We stayed at the rooftop jacuzzi suite and it was absolutely terrible. The jets in the jacuzzi didn't work and the room itself was falling apart. Our room lost power and we had to sit in the dark for more than an hour while we waited for maintenance to come and fix it. Our sink then started leaking and our shower stopped working (twice!!), maintenance again took forever to arrive and we had to call the front desk multiple times. After all this they didn't accommodate us and move us to a different room or comp our stay. The hotel mentions they provide free wifi but it isn't spaced out to reach the farthest rooms. The food at the buffets was also mediocre, oftentimes cold or just stale. I highly recommend you stay elsewhere.
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Gelson Zorrilla, Guest Services / Front Office at Grand Palladium Bavaro Suites Resort & Spa
Responded 3 days ago
Dear Companion05892354488, Thank you for sharing your experience at Grand Palladium Bavaro Suites Resort & Spa to contribute to the constant improvement of our service. We sincerely regret not having lived up to your expectations on this occasion as we would have liked, please receive our heartfelt apologies. Of course, as a guest-focused company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for being honest with us and helping us to get better. We hope you will give us the opportunity to welcome you back at Grand Palladium Bavaro Suites Resort & Spa. Warmest regards! Gelson Zorrilla Hospitality Manager
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carolyn2252021 wrote a review 3 Oct
1 contribution
This was my first trip to Punta Cana. I have stayed at a Grand Palladium in Jamaica so this was a natural choice for me. I really enjoy the shows each night so this was one of the reasons we chose this resort. Upon our arrival, the staff was very helpful and welcoming. Ismilsa made our check in easy peezy, and she gave us a brief overview of the property since this was our first visit there. I asked about upgrades and she was very gracious to have someone to show us some options. The drivers/bellboys that transported us throughout the week were very caring. Juan Carlos and Cordero personally made sure we were transported to and from dinner each night and assured that we felt safe. Leandro from the restaurants was so amazing from the first day to the last. He helped us choose restaurants and made sure that every evening we had a good experience. The entire staff made us feel like family. We had a Junior Suite Garden View Room and it was very room and clean. Our maid did a great job and we looked forward to her smile each day. Our room was 50 steps from the Pool and 1/2 block to the beach. The amenities were great as we had access to all 4 resorts which included good restaurants and casinos and did I mention the drinks. My husband and I don't drink much alcohol but the bartenders made sure we were well attended to. My favorite drink was "The Welcome Drink"... no rum. My husband enjoyed every drink that the resort offered. We loved everything about the Bavaro Resort and will definitely be returning. I would highly recommend it for a moderately priced vacation.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Response from Sachenca Nuñez, Guest Services / Front Office at Grand Palladium Bavaro Suites Resort & Spa
Responded 1 week ago
Dear Carolyn2252021, It is always fabulous for us to receive such complimentary reviews like yours. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our Grand Palladium Bavaro Suites Resort & Spa. We have treated your description of our services and facilities as a success story and your comments confirm that we are on the right track with our numerous efforts and our attention to detail. We are thrilled you enjoyed your time in our hospitality. We, therefore want to thank you again for your excellent review, we will be delighted to welcome you back to one of our hotels in a near future. Best regards! Sachenca Núñez Hospitality Manager
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taylorssmith2010 wrote a review 3 Oct
Clearwater, Florida1 contribution1 helpful vote
Resort was nice, clean and the people very friendly. Don't expect to eat alot on this trip as the food was bad. Others on property shared similar thoughts. If you are an adult stick to the adults only pool and make sure you schedule reservations ahead of time at the desk. The app doesn't work at all even though they encourage you to download and use it.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Gelson Zorrilla, Atención al cliente/recepción at Grand Palladium Bavaro Suites Resort & Spa
Responded 1 week ago
Dear Taylorssmith2010, Thank you very much for staying at our Grand Palladium Bávaro Suites Resort & Spa to enjoy your well-deserved Caribbean vacation. We are very gratifying to know that the attention of the staff, the cleanliness and the hotel in general have been some of the aspects that added value to your experience. We would like to express our genuine apologies for not exceeding your expectations this time due to the quality of our culinary offer and other nuances, it is convenient to clarify that recently significant improvements have been made in terms of food, so we are surprised by your words about it, in any case and with the best of intentions, we will transmit your feedback to our Executive Chef so that he can monitor our cooking processes in order to ensure that everything is being done in accordance with our quality standards. We look forward to a future opportunity to make your vacation a unique experience worthy of you and our brand. All the best from Punta Cana! Gelson Zorrilla Hospitality Manager
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PRICE RANGE
US$175 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand palladium bavaro hotel, grand palladium bavaro punta cana, grand bavaro punta cana, grand palladium bavaro resort spa, punta cana palladium, punta cana grand palladium, palladium punta cana, palladium bavaro, fiesta bavaro
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
672
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Frequently Asked Questions about Grand Palladium Bavaro Suites Resort & Spa
Which popular attractions are close to Grand Palladium Bavaro Suites Resort & Spa?
Nearby attractions include Bavaro Beach (0.5 km), La Perla Dominicana (1.0 km), and Drink Point (0.8 km).
What are some of the property amenities at Grand Palladium Bavaro Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Grand Palladium Bavaro Suites Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Palladium Bavaro Suites Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Grand Palladium Bavaro Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Palladium Bavaro Suites Resort & Spa?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Herman 311 Bar & Restaurant, and Onno's Bavaro.
Are there opportunities to exercise at Grand Palladium Bavaro Suites Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Palladium Bavaro Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Palladium Bavaro Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Palladium Bavaro Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Grand Palladium Bavaro Suites Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.