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Occidental Punta Cana

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Occidental Punta Cana
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770 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental Punta Cana
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Showing 306: English reviews
Michigan
Reviewed 5 days ago NEW

I highly recommend looking elsewhere in Punta Cana. With the exception of Jose, who seemed to run much of the dining and the lovely woman who cleaned our room, the service here was horrible. Our Representative from the First Club rented us a modem for "better, cheaper" internet as a "perk". Not only did it not work, but he left...

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Helpful?
2Thank Liv4theBeach2017
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Liv4theBeach2017, We would first like to thank you for choosing the Occidental Punta Cana as your holiday destination. We are sincerely sorry that you have left with a negative perception of our hotel. Our goal is to always provide each and every one of our guests an excellent holiday experience or ameliorate any issues they may be experiencing during...

Glocester, Rhode Island
Reviewed 5 days ago NEW

I have traveled to multiple resorts sometimes up to 5 times a year. This place is by far the worse. I have never wrote a bad review on any place I have stayed. But where do I even begin with this resort? I did not arrival at the Occidental Hotel until 3 days after planned due to weather conditions. I...

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4Thank kristinat4490
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Kristinat4490, Thank you for taking the time to share your recent experience in Occidental Punta Cana. Needless to say, it is disappointing to hear that we were not able to satisfy your expectations. Alas, we are consistently reviewing and renewing our installations and services in order to continue improving the quality of our holiday offerings. Our goal is to...

New York City, New York
Reviewed 5 days ago NEW

Rooms need makeover, chipped broken furniture, noisy ac fan rusted bath tub, no water pressure in bathrooms at night and no water at all in bathrooms between midnight and morning Staff aware and say they have had issues for sometime and unable to fix it

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Helpful?
2Thank realtor5
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Realtor5!, Thank you for choosing us as your holiday destination. Needless to say, we are saddened to read that our holiday offering didn't meet your expectations. Please know that we will take your comments into account in virtue of taking the necessary measures to satisfy all of our guests. Once again, we thank you for choosing the Occidental Punta...

Toronto, Canada
Reviewed 5 days ago NEW

We didn,t get the upgrade we paid for, we were put in a room with no water, we asked for 2 beds, got one. Front desk and guest services no help at all, say and do nothing about any of our issues, you,ve been warned.

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1Thank cbm516
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Cbm516, We appreciate the time taken to send us your feedback regarding your recent visit to the Occidental Punta Cana. This moment warrants an apology on our behalf for any inconveniences you might’ve experienced during your stay with us. We wish nothing more than to satisfy each guest’s expectations. However, we realize this is not always the case and...

Woodstock, Ontario
Reviewed 6 days ago NEW

We just arrived back from a week at the Occidental, Punta Cana. The updated room was fabulous-clean, bright, fresh, lots of storage, excellent air-conditioning. The hotel lobby has new furniture and new paint. Elizabeth at check-in was very helpful and efficient. We heard her deal with many clients, and always remained calm and upbeat! We were often served by Melvin...

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Helpful?
Thank Karen I
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Karen I, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us. We are pleased to know that in most regards we were able to satisfy your expectations and that, in general, our staff was able to positively contribute to the...

Reviewed 6 days ago NEWvia mobile

Beautiful hotel!!!! Beautiful staff, super friendly ! The food was very nice perfect fried chicken, updated rooms modern, great service! Santos and carlito best bartenders ! Entertainment was also very good! My favorite is 50centjorge Ortiz. Alejandro. ROGER. Mariposa. chocolate. Andri. Diva. Jose. Lovedddd my trip!!! You can literally travel to this resort alone and feel like you have friends,...

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Helpful?
Thank penney29
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Penney29, Thank you for sharing your experience at Occidental Punta Cana with us. There is nothing more motivating than receiving positive comments like yours. We are very proud that we can offer you a pleasant holiday. It is a great satisfaction for our team to know that we have fulfilled your expectations and that thanks to the effort of...

Kierspe, Germany
Reviewed 6 days ago NEW

This hotel is a very beautiful place to be. The Rooms are very comfortable. This area is great for families with kids. The food is great and the barkeeper are very friendly. The Service is absolutly awsome.

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Helpful?
Thank isinn
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Isinn, We appreciate the time taken to share a few words regarding your recent visit to the Occidental Punta Cana. We were thrilled to host you on your trip to the Dominican Republic. Needless to say, your loyalty is our greatest achievement. We are pleased to hear that we were able to meet your expectations. That said, we are...

Sinking Spring
Reviewed 1 week ago

We enjoyed our stay at the Occidental Punta Cana. I will say that while overall the atmosphere was friendly, I was disappointed in many of the staff members. They were not as friendly as I would have hoped for. We ate at the Steak house one night and then we had an Italian night and then the Mexican restaurant. The...

Review collected in partnership with this hotel
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Helpful?
Thank 450reneek
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear 450reneek, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us and the TripAdvisor community. We are glad that in general we were able to have satisfied your expectations and sincerely apologize for the difficulties you experienced at the beginning of your trip. Needless to say, we are sad to...

Leesburg, Virginia
Reviewed 1 week ago

This was my third trip to DR , I would never go to this resort again. We received welcoming letters from RCI which made us aware that we would have gifts in our suites upon arrival to our rooms, only after I presented the letters to the manager did we then receive said gifts which was on Wednesday after arriving...

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2Thank woomanix
gpcsm, Community Manager at Occidental Punta Cana, responded to this review

Dear Woomanix, After reading your review, it seems that the experience you described happened over a year ago. I would like to inform you that since then we have renovated our property and made significant changes to our services. We thank you for staying with us and hope that you feel compelled to contact us directly so we can tell...

Longueuil, Québec
Reviewed 1 week ago

I heartily recommend this place at all! Overall fantastic vacation. Good food. Easy to get a la cartes. Friendly staff. Great beach. We love to pamper ourselves with a bit of luxury in our vacations and HONESTLY we where impressed by this resort.

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Thank stefaniebrais
gpcsm, Community Manager at Occidental Punta Cana, responded to this review
Google Translation

Estimada Stefaniebrais, Gracias por compartir su experiencia en el Occidental Punta Cana con nosotros. No hay nada más motivador que...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Occidental Punta Cana

Address: Avenida Espana s/n | Playa El Cortecito, Bavaro, Punta Cana 23301, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: ₹ 8,946 - ₹ 22,235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Punta Cana 3.5*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Despegar.com, Travelocity, Orbitz, Hotels.com, BookIt.com, Barcelo, getaroom.com, Evoline ltd and TripOnline SA so you can book your Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#16 On the Beach Hotel in Bavaro
#17 Top resorts Hotel in Bavaro
#17 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Punta Cana staff and other travellers.
672 questions
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Questions? Get answers from Occidental Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 10 to 13 unrenovated as of yet. Ask to stay in Buildings 22 to 26”
Ckm777, 22 Apr 2017 | Read review
“ask for the newly renovated rooms”
rhondal105, 21 Apr 2017 | Read review
“Didn,t get what we paid for, NO WATER.”
cbm516, 19 Apr 2017 | Read review
“As for a renovated room - work continuing to update all rooms.”
366kareni, 18 Apr 2017 | Read review
“The rooms withe the palms are a bit more quiet, than the other ones.”
isinn, 18 Apr 2017 | Read review
5 of 5