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Barcelo Occidental Punta Cana

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8,605 Reviews from our TripAdvisor Community

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Showing 5,043: English reviews
Toronto, Canada
Reviewed yesterday NEWvia mobile

The beach is as good as it gets you can walk miles. Food was tasty and varied. There was a down side and it as the checking in our rooms were not ready until nearly 1800 and we arrived at noon .our group had three infants the scene got ugly "Check back in an hour" became tiresome especially when you...

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Helpful?
Thank Jerome J
Reviewed 1 week ago via mobile

I have to say this hotel is a 3.5/5 stars. Like everyone else stated they are in need of a lot of repairs and sometimes the maids don't come to clean your room or replace towels. It didn't bother me as much as my friend. We were out most of the day anyway. The drinks are not all that like...

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Helpful?
2Thank Serena W
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Serena W, We appreciate the time taken to share a few words regarding your recent visit to the Occidental Grand Punta Cana. We were thrilled to have you back Needless to say, your loyalty is our greatest achievement. We are pleased to hear that in this occasion were able to meet many of your expectations. That said, we are...

Toronto, Canada
Reviewed 2 weeks ago

Let me start by saying this: this is far from a luxury resort. However, that doesn't mean you won't have a good time. The resort is pretty big and it can be confusing to locate your building-especially in the dead of night (a couple of drinks in you and its worse). It does need some renovations. Our rooms were actually...

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Helpful?
2Thank AlexandraJoann
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear AlexandraJoann, Thank you for providing us with feedback regarding your recent stay at the Occidental Grand Punta Cana. Although it is disappointing to know that we have failed in providing you with an excellent holiday experience, your comments have provided us with a clear guideline of the areas in which we need to improve. Please know, we are consistently...

Limerick city, Ireland
Reviewed 2 weeks ago

Room: Very spacious (note I am from Europe, so not used to that). I only used the balcony for drying towels and bathing togs. Several English speaking TV channels to watch in the evening. Effective but loud air conditioning. I jury rigged a plug for the bath out of a plastic bag and some tissue paper- not sure why they...

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Helpful?
1Thank porterman
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Porterman, Thank you for taking the time to share your recent experience with us. We are sincerely glad to know that you have succeeded in providing you with a pleasant holiday experience. We are glad to know that our activites and installations have met your expectations. We are committed to the satisfaction of our guests. For this reason we...

Witham, United Kingdom
Reviewed 3 weeks ago

Gardens are beautiful, reception area open expansive and a good bar, Rooms are very poor standard and in need of make over. Restaurants are good and food is good Nice beach but beware of the seaweed the 4 weeks we were there it was like a mountain every day and all day the workers from each hotel battled to remove...

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Helpful?
Thank Unforgiven67
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Unforgiven67, We appreciate the time you've taken in sharing your recent experience with us at the Occidental Grand Punta Cana. It is always our goal to provide our guests with an excellent holiday experience and it saddens us to know that we have not succeeded in your case. We are glad that some of our installations were to your...

Reviewed 5 weeks ago

The location of the hotel is great , loved the beach , could not find umbrella at the beach, they were taken by 9 Am, The rooms are old and needs renovation. The bath tub was rusty and did not have drainage. toilet did not flush . asked to change for different room, similar situation, make sure you do not...

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Helpful?
1Thank Majid S
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Majid S, Thank you for providing us with feedback regarding your recent experience at the Occidental Grand Punta Cana. There is nothing more important to us than our guests' satisfaction. Guest reviews give us a clear outline of the areas which we need to improve. We are currently working on renewing our installations in order to improve the quality...

Lowell
Reviewed 5 weeks ago

We never saw the Occidental Grand as that facility was allegedly undergoing extensive repairs. We were transferred to the Barcelo Grand Palace allegedly a five star resort. The facility was average to good but not a "five star" as claimed. Nothing major but far too many minor things to be a five star. At tops it is a four star...

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Helpful?
1Thank robertrw948
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Robertrw948, We are sorry to hear you were not pleased with your stay at the Barcelo Palace Deluxe. Our primary goal is to satisfy our guests expectations. That said, during the time you stayed at the Palace Deluxe, we were working on making major improvements to the installations of the resort. We hope we have a chance to host...

Toronto, Canada
Reviewed 2 November 2016 via mobile

This is a very friendly hotel, the staff go above and beyond to make you feel welcome and at home. If you want the best experience you must upgrade to the royal club experience, doing this will give you premium alcohol and fine dining for all meals. The hotel is undergoing renovations and upgrades; this is not noticed during the...

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Helpful?
Thank Ashley I
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Ashley I, We appreciate the time taken to share your recent experience at the Occidental Grand Punta Cana with us and the TripAdvisor community. There is nothing more important to us than our guests' satisfaction. We are thrilled to hear you enjoyed your experience wtih our Royal Club staff and that the services provided met your expectations. Rest assured,...

Reviewed 30 October 2016 via mobile

Very vast hostel. Check in was quite long as everyone arrived at same time. Room was big, clean. Breakfast has a very very large choice but do not be too late. 4 restaurants to be booked very good (book them the first day). The beach is fantastic and has a bar close to it but again don't be too late...

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Helpful?
Thank C. L
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear C.L., Thank you for providing us with feedback regarding your stay at the Occidental GRand Punta Cana. Overall we were pleased to hear you enjoyed our beach, Spa, excursions, and food selections. We have taken note of your comment regarding the long check-in process. We will look into our current procedure in order to find a way to prevent...

New Brunswick, Canada
Reviewed 27 October 2016

Nice resort but way too much "time share selling" pressure!! Even chase you in the bathroom!!! The beach is very ruff at that part of the island... So if you want to snorkel, It's not the best!! Food Was ok and entertainement was good.They had a problem with sewage back up outside by the main stair where the shows are...

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Helpful?
1Thank Rene R
Occidental_PC, Community Manager at Barcelo Occidental Punta Cana, responded to this review

Dear Rene R, Thank you for choosing to stay at the Occidental Grand Punta and sharing your experience with us. There is nothing more important than our guest satisfaction, which is why we have taken all of your comments into consideration in the endeavor of improving the quality of our holiday offering. Currently, extensive works of improvement are underway, so...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The experience of staying at the Occidental Punta Cana Resort***** means waking up every day in front of a marvelous coral beach and the beautiful sea of Bavaro Beach. Guests will also enjoy some of the best culinary selections, and leisure and sports activities in the Dominican Republic. ... more   less 

Additional Information about Barcelo Occidental Punta Cana

Address: Avenida Espana, Bavaro, Punta Cana, Dominican Republic (Formerly Occidental Grand Flamenco Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: ₹ 11,405 - ₹ 24,574 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Occidental Punta Cana 3.5*
Number of rooms: 852
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Barcelo, Odigeo, BookIt.com and Travelocity so you can book your Barcelo Occidental Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Flamenco Punta Cana Hotel Punta Cana
Grand Flamenco Punta Cana
Occidental Punta Cana
Flamenco Punta Cana
Grand Flamenco Occidental Punta Cana
Punta Cana Occidental Grand Flamenco
Occidental Flamenco Punta Cana
Hotel Style:
#15 On the Beach Hotel in Bavaro
#16 Top resorts Hotel in Bavaro
#16 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Occidental Punta Cana staff and other travellers.
478 questions
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Questions? Get answers from Barcelo Occidental Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They always want you to upgrade to a higher rate. It didn't look like it was worth it.”
 of 5 bubbles porterman, 21 Nov 2016 | Read review
“Dont bother”
 of 5 bubbles Unforgiven67, 15 Nov 2016 | Read review
“The resort is undergoing major renovations!!”
 of 5 bubbles peterrV269RJ, 17 Oct 2016 | Read review
“the whole place is good!!”
 of 5 bubbles joaqmj, 13 Oct 2016 | Read review
“No rooms are good, they are all damp and smelly”
 of 5 bubbles jakezackmaisy, 27 Sep 2016 | Read review
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