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Vista Sol Punta Cana

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2,733 Reviews from our TripAdvisor Community

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There are newer reviews for Vista Sol Punta Cana
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Showing 908: English reviews
Deer Lake, Canada
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 May 2015

We stayed at Vista Sol from April 29th and May 6th, 2015. We had a great trip. After booking our trip to Vista Sol Punta Cana we decided to read some of the previous reviews. After reading a few we were feeling sorry that we booked there, but we decided to take a chance on the resort anyway because our... More 

Helpful?
14 Thank Mary J
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Thank you very much for your lovely comment. Your feedback is very important for us in order to continue improving our services. Constructive support from our guests is extremely important for us when trying to improve our quality. We´re glad you enjoyed your stay with us and that you appreciated our staff and service.It`s good to know we... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 May 2015

99% perfect. Is that possible? LOL Only had a couple of problems with the A/C. It was quickly handled. A young lady named Sol, was very nice and did a super job running the bar in the 10000 room area. Juan provided excellent bell boy service. Food was always fresh, My wife was not so crazy about the burgers at... More 

Helpful?
8 Thank al w
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Thank you very much for your lovely comment. Your feedback is very important for us in order to continue improving our services. Constructive support from our guests is extremely important for us when trying to improve our quality. We´re glad you enjoyed your stay with us and that you appreciated our staff and service. Thank you very much... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 May 2015 via mobile

We spend there 7 days, me and my daughter 7y, here is the list of what should you expect from the stay in this resort: 1.Too noisy, strongly not suggest it to the families with small kids! 2. Rooms are very old and there were bugs which I had to clean out, some insects were as well but I'm not... More 

Helpful?
4 Thank Nikolay S
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana Thank you for taking the time to give us your feedback.We were disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. We were surprised to hear you think our property is noisy. Just at the mean... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2015

My family and i have just spent 7 days at this resort and what a fabulous time and place to be, very kids friendly and family oriented ,lot of good food great entertainment and the beach is lovely ,the room are clean , and very cool; beautiful view of the ocean.We couldn't have ask or more better vacation .A special... More 

Helpful?
4 Thank Marg C
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Thank you very much for your lovely comment. We´re happy you enjoyed your stay with us.It`s good to know we exceed your expectations. Your comment will be shared with the staff mentioned. Thanks for choosing Vista Sol Punta Cana. We look forward to welcoming you back very soon. Sincerely, Antonio. J Diaz Resident Manager More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 May 2015 via mobile

Cock roaches!!! Magets in pepper shakers!! Washroom walls and floors look stained with filth!! Reception people not friendly at all!! I feel sick when I think of my 2015 vacation!!!! Do I really need to say more??

Helpful?
6 Thank Fifty F
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana. First of all, we sincerely regret that you were prevented from a memorable stay due to issues mentioned. You comments have been shared with the Heads of each department mentioned who join me in apologizing for the shortfalls you received. We do hope you will give us another opportunity by returning back... More 

Buchanan, Tennessee
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2015

Check in took 3 hours from arrival to getting room key, 3-to 6 pm. Desk personal were worthless, Room seemed clean except for sand on the floor and mildew in bathroom. Toilet tank over flowed first night and had to be monitored each and every flush. Shower curtain rod fell every day, and there was no handicap bars in the... More 

Helpful?
3 Thank Connie D
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear guest, We were disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. It looks any person of your group had a nice holydays at the Caribe. For us,all opinions of our guests are valid and heard, even those lacking objectivity. Vista Sol Punta... More 

Cincinnati, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 May 2015

Vacations mean different things to different people. We look for peace and quiet, a beautiful beach featuring both sun and shade, clean swimming pools, the DR's great Presidente Beer, and interesting grounds in which to stroll. Vista Sol met our expectations in all of the above. It is very evident that Antonio Diaz, its Resident Manager, is working hard every... More 

Helpful?
2 Thank bannerlaw
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Thank you very much for your kind words. Your feedback is very important for us in order to continue improving our services. Constructive support from our guests is extremely important for us when trying to improve our quality. We continue to improve every day so we receive gratifying comments like these.We´re glad you enjoyed your stay with us... More 

Buchanan, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 May 2015

If I hadn't been to Punta Cana before I would never go back. This resort had the most untrained help I have ever seen. There were three of us and the first room they gave us was little more than a closet. Doors falling off, leaking air conditioner , no clock or coffee maker, {even low motels have clocks and... More 

Helpful?
2 Thank Judy Z
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, In order to your review please note the following: The Check in & Check out processes may take longer at specific times for operational reasons (peak, massive arrivals and departures). The room category that you booked does not include coffee maker. Afeter check you reservation, we can see you decided after the first night to keep the same... More 

Dalton, Massachusetts
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2015

Having been to Punta Cana before - at a beautiful, all-inclusive resort - I was shocked at the condition of the Vista Sol. The accommodations were not what they were presented to be on the website - the food was not only tasteless in many respects - it wasn't even hot. Most of the staff did not speak English and... More 

Helpful?
2 Thank Loralee T
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest. As we explained to your room-mate on the previous comment. For us,all opinions of our guests are valid and heard, even those lacking objectivity. In addition, please note the following: - Our rooms are subjected to daily revisions from our maintenance and housekeeping departments; however, there might be situations that can arise during our guests stay. We deeply... More 

Dalton, Massachusetts, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2015

This Was The Worst Place I have ever stayed. Starting with the check in at the reception desk, to the rooms with no clocks or coffee makers and outdated, broken furniture in the rooms, lousy air conditioning that flooded my companions room and was not fixed during our stay and poor quality food (I had a staple in mine at... More 

Helpful?
3 Thank Rebecca K
VistaSol_Hotels, Resident Manager at Vista Sol Punta Cana, responded to this review

Dear Guest, Greetings from Vista Sol Punta Cana We were disappointed to read that the hotel did not match your expectations. This is certainly not indicative of the feedback we usually receive from our guests. For us,all opinions of our guests are valid and heard, even those lacking objectivity.As a company focused on service, we continue working hard day by... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The location and the lay-out of the hotel is such that it possesses an ample beach that offers one of the largest amount of square meters per guest in the vicinity. The existing beach vegetation has been re-distributed to ensure adequate space for those wishing to enjoy sun or shadow. Together with the pristine beach and the transparent blue sea water our clients will find the relaxed atmosphere they are looking for. The beach is also ideally suited for long walks. Vista Sol Punta Cana has 471 rooms, the right size to be able to provide a personal service to our guests. Together with the colorful mature tropical gardens it offers two unique selling points when a hotel selection is to be made. Vista Sol Punta Cana is the perfect option for couples of all ages, honeymoons, romantic getaways or just to get away from it all and relax in peaceful tropical setting. WiFi is available throughout the hotel. Free of charge only in and around the theater and at an additional charge everywhere else. Evening entertainment includes professional shows and a discotheque where the drinks (local brands) are on the house. For golf aficionados the nearest golf course in only five minutes away (green fees payable), for shopping aficionados the largest local shopping mall - Palma Real Shopping Center - is nearby. Vista Sol Punta Cana further offers 3 pools, kids pools, 2 jacuzzi, 3 tennis courts. Mini club, 7 bars (including the beach bar and pool bars), a sportsbar, 1 bufet restaurant and 3 a la carte specialty restaurants ( Mexican, Italian and Gourmet). ... more   less 

Additional Information about Vista Sol Punta Cana

Address: Av Alemania s/n | El Cortecito, Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana > Bavaro
Price Range: ₹ 9,410 - ₹ 23,865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vista Sol Punta Cana 4*
Number of rooms: 473
Reservation Options:
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Also Known As:
Carabela Beach Resort And Casino
Carabela Beach Hotel Punta Cana
Carabela Bavaro Hotel
Carabela Bavaro Punta Cana
Hotel Style:
#12 Luxury Hotel in Bavaro
#13 On the Beach Hotel in Bavaro
#14 Top resorts Hotel in Bavaro
#14 Spa Hotel in Bavaro
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Questions & Answers

Here's what travellers have asked, with answers from Vista Sol Punta Cana staff and other travellers.
402 questions
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Glasgow, Scotland, United Kingdom

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Questions? Get answers from Vista Sol Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose ground floor - at least you won't get rain from the ceiling, and father from theatre zone”
 of 5 bubbles _D8506QI, 25 Nov 2016 | Read review
“they are all pretty close to everything. I enjoyed my building next to the main pool near the lobby.”
 of 5 bubbles prettylady2015, 22 Nov 2016 | Read review
“Junior suites are worth the extra money.”
 of 5 bubbles gregmE9365LH, 20 Nov 2016 | Read review
“Middle complexes 60 seconds to eat pools bars beach.”
 of 5 bubbles 922tommasop, 17 Nov 2016 | Read review
“Rooms backing on to main pool on ground level = BONUS”
 of 5 bubbles nixabella16, 15 Nov 2016 | Read review
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