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Vista Sol Punta Cana Beach Resort & Spa

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Avenida Alemania El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (7636)
360
Panoramas (20)
Pool & Beach (1730)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#33 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
Vista Sol Hotel Punta Cana Beach Resort & Spa is a in Punta Cana, the perfect place to spend an unforgettable vacation. Located on the east coast of the country, on the shore of the famous “Playa Bávaro”, chosen by UNESCO as one of the top 10 most beautiful beaches in the world, Vista Sol Hotel Punta Cana Beach Resort & Spa is set deep in a peaceful haven of turquoise water, white sandy beaches and a wide array of tropical vegetation that move in the wind to the rhythm of Merengue and Bachata. There are 548 rooms available, perfectly equipped to satisfy all of our guests needs in order to enjoy all of the beauty and splendor of the Caribbean. The facilities of the resort include 3 pools, 6 restaurants, a nightclub, a theater and show area, WIFI, and for the children, a Kid's Club, all in the middle of paradise, surrounded by beautiful palm trees, tropical colors and exquisite aromas of the Caribbean Sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Vending machine
Swimup bar
Poolside bar
Mini golf
Tennis court
Water sport equipment rentals
Aerobics
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
First aid kit
Infirmary
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Park View
Languages Spoken
English, French, Russian, Spanish and 3 more
6493Reviews1182Q+A100Room tips
Traveller rating
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Popular mentions
TravelingCanadiansX2 wrote a review Sep 2021
Canada82 contributions53 helpful votes
I traveled here with 2 friends. The grounds of the resort are absolutely gorgeous! The beach is stunning as well! Other then that, not a great place to go. The food was terrible and gave us all very upset stomachs. As well, we saw cockroaches running from under the trays in the buffet. However the biggest issue we had was with some of the security guards on the resort. At one point they actually came into our room without permission and attempted to sit on the bed and touch a friend we were with. We had to physically remove him from our room. When we returned to Canada, the security guard must have gotten my phone number from the hotel records and started texting me and threatening me. When I brought this up and showed proof to Sunwing vacations, and the hotel, I was told that we should have said something there if we wanted anything done about it. I explained that we did not feel safe bringing up an issue when we were still at the resort, we were worried about any further advances or worse if we were to complain. Sunwing and the resort advised us that there was nothing they could do. We were not even offered a partial refund, or apology. This resort is sketchy. I would not recommend.
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Date of stay: November 2020
Value
Cleanliness
Service
3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 1 week ago
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your comment. Vista Sol Punta Cana values all of our guests and any feedback that is provided. We deeply regret that our gastronomic offer did not meet your expectations. Our hotel offers a wide variety with the aim of meeting the culinary demands of different cultures who visit us. As a company focused on service, we are aware that it is thanks to the valuable comments from our customers that we can continue working for the optimization and improvement of our services. We would like to highlight that we are governed by strict hygiene standards monitored by international companies that certify that all procedures established for the correct handling of food and beverages supplied in each of our consumption centers are followed. Likewise, we would like to highlight that there are several factors that can contribute to stomach upset occurring at a given time. As for example the increase in the consumption of food and drinks and the impact that this has on our body. Every day we provide A&B services to more than 1,000 people, so if there had been a global poisoning situation caused by the hotel, the consequences would be extreme. In addition, the Directorate of Vista Sol Punta Cana, receives from the Medical Center located on the property the corresponding daily medical report confirming that there was no alarming case globally. It is important to treat the report commented in this post with delicacy, as well as clarify that the Guest Services department has not received information of such magnitude, in such cases, the first thing a client must do is report it in order to receive assistance. Our staff is always ready to serve our valued customers. Please contact us via email so we can get in touch with you and get to know this report thoroughly. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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Elaine see wrote a review Sep 2021
Toronto, Canada4 contributions5 helpful votes
When we checked in we had to find our room on our own.. unlike us be sure to access support from your luggage carrier to find your room. Please note that there is no elevators, if you have mobility issues this isn't the hotel for you. There are 3 floors all accessible through stairs. The rooms need extreme maintenance, during my stay the ceiling was leaking in the bathroom. I got my card changed twice because it denied me access to my room. several other guest were having the same issue. At one point several and guest and I were complaining in line. Also, the air conditioning unit broke, on our first night. The sheets on the bed was dirty. Please note after contacting the receptionist they followed up immediately. Still, I've never encountered this before and I was utterly flabbergasted. The buffet is relatively clean, no options for vegetarians and most of the food was bland. You need to set a reservation for the other restaurants which include, Mexican food, Asian cuisine, and Gourmet. Nothing special I food was blend, oil and overcooked. Staff followed covid screenings. The snack bar serves burgers, and chips. It was never opened on time. The chips were stale. We left the resort numerous times to get food outside. We felt relatively safe in the area we ate at Punta Cana cookout and Rivera punta cana. If you're a women still you will get catcalled, I just ignored them but I no point did we feel unsafe. Furthermore, the ocean is not blue , we were told that the beaches have not been in good condition for years. Lots of sea weeds in the ocean, The water is brown. Its not in their control but its very important that this is highlighted. Please be mindful of the excursions they are not as described, I.E seeing dolphins they are in a pool. natural pool is brown water, nothing special, however Saona Island is a must. The water is beautiful and crystal clear. The buggy ride is also fun. Anyway on the resort the pools needed cleaning, however, there is tones of trees sounding the area. The overall property is beautiful minus the rooms. There is also spa services which I enjoyed, they also do filters, lip injections, botox. Every night they was a show at the theatre. Please note the internet, wifi is horrible!!! its the worst, there are different internet stations to get wifi but it's horrible. I literally had to sit near the gym to access internet while mosquitos bite me. Do not forget your mosquito spray. Bar staff were nice, kitchen staff nice unlimited drinks. I wouldn't recommend this place, but the location is relatively good. The rooms were the biggest disappointment. No iron in the room, or microwave
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: Room are not as decribed
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3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 2 weeks ago
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your comment. Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. In reference to the service, we are surprised and worried to hear that you are not satisfied. In fact, our warm and attentive service use to be very often highlighted and definitely it makes the difference in Vista Sol Punta Cana. We regret that your stay was not very pleasant due to inconveniences with our staff, we sincerely apologize. We deeply regret that our gastronomic offer did not meet your expectations. Our hotel offers a wide variety with the aim of meeting the culinary demands of different cultures who visit us. As a company focused on service, we are aware that it is thanks to the valuable comments from our customers that we can continue working for the optimization and improvement of our services. At breakfast, lunch and dinner time we offer to our guests a wide variety and fresh selection of vegetables, legumes, fruits, juices, fish, seafood, meat, pastries and more. It's important to mention that there are 4 theme nights weekly at the buffet (50% of the total gastronomy selection are typical and traditional plaits): *Dominican (Monday) * Spanish (Thursday) *Gala (Friday) *Italian (Sunday). However, quality is a subjective concept. Our rooms are subject to daily revisions from our maintenance and housekeeping departments; however, there might be situations that can arise during our guests stay. We deeply regret your room was supposedly affected by some maintenance or housekeeping issues and as a result you may have obtained a negative impression of our services. It is important to mention that, it seems that during his stay he was assigned one of the few unrenovated rooms. It is not true that we do not have elevators, all our buildings have one, except two of them. On the other hand, our beach, with more than 270 meters in length, palm trees, pines, white sand and turquoise waters is one of the most representative of the whole area. The issue of seaweed depends on marine currents and lunar cycles. However, every morning they are removed. The internet is free in common areas. For better connection, the premium option is available with extra charge. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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Luis M wrote a review Aug 2021
Toronto, Canada19 contributions18 helpful votes
+1
Making a review during Covid season is very hard because the hotel is not working at 100%. But I can tell you that it is a beautiful, relaxing and well maintained area, including the rooms, public restrooms and the 3 pools. The 3 pools were very clean but not enough loungers, specially at the main one. The beach had a lot of seaweeds, but the hotel tried to remove them twice a day. The animation during the day was good, but I have nothing to say about the night show because it started at 10pm (too late for us). Nothing special about the food or the drinks. There were theme nights at the buffet: Spanish, Mexican and Italian. The food at the Japanese and Mexican a la carte restaurants were good with great services. The worst was the check in time: It took 90 minutes for the only clerk available at that time of day, after 5pm. Mr. Angel was very professional despite all the pressure at the moment, and the frustrated people that wanted to be checked in but had to wait as he was alone. He was very caring, and dealt with us very quickly, with a smile on his face. The question: Do we want to return? ...Definitely yes.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
4 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 21 Aug 2021
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you very much for your lovely comment, it is very nice to read that you had a pleasant stay with us. It is important to mention that sometimes Check ik and Check out may take longer at specific times for operational reasons (peak times, massive arrivals and departures, technical and operational reasons). Therefore, all rooms are ready at 03pm. If a guest arrives before 03pm (Check In Time) and the room is not ready, the guest receives the bracelet for using all services and facilities. We really apologies for any inconvenience caused. Thanks for choosing Vista Sol Punta Cana. We look forward to welcoming you back very soon. Sincerely, Macarena Peña Guest Service
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estiekrug wrote a review Aug 2021
4 contributions7 helpful votes
COVID aside, this resort was not as advertised. There are no paddle boards to rent, and limited water sports equipment available at all. The beach had extremely aggressive panhandlers that the resort did nothing about. The pool water was hot all the time and the pools close by 7pm so night swimming was not an option. Nothing on the resort, including towel rentals, was available until at least 9am. Communication was extremely difficult with staff and was very limited in terms of activities. It was impossible to find out what was going during the day if anything, what shows were at night and what restaurants were available. It was nearly impossible to get dinner reservations for any night despite the restaurants being nearly empty. The food and beverage was a huge disappointment, the drinks especially varied bar to bar and were undrinkable. The shows at night were subpar and did not seem professional at all. They also don't provide any COVID testing on Sundays but that information is not communicated until you sit down to make your appointment. While the pricing was considerably lower compared to other resorts, you get what you pay for here. Front desk staff were extremely unhelpful and it was a minimum of a 30 minute wait to even speak to a staff member.
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Date of stay: July 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 21 Aug 2021
Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to write a review on TripAdvisor. Vista Sol Punta Cana values all of our guests and any feedback that is provided. We will keep working on it, to improve day by day. As a company focused on service, we continue working hard day by day for the optimization and improvement. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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Tatyana wrote a review Aug 2021
Mersin, Turkey7 contributions4 helpful votes
+1
First, I'll start with the positive things. undoubtedly they are in this hotel: - very beautiful and well-groomed area (including a wide beach strip, which is buried in greenery). The tropical garden is simply magnificent, - well-organized cleaning of algae on the belt. Bravo to the staff !, the beach was always clean. - housekeeping works well, always welcoming; - the female waiters are also very welcoming and hospitable. - food in the restaurant is acceptable, average level. - Evening animation program just in Spanish (excluding a short greeting in English) BUT there are also a number of very unpleasant moments. - very rude, absolutely unfriendly male bartenders! They only treat Spanish speaking guests well !!! The rest are ignored, they reluctantly fulfill orders, and sometimes they refuse !!! We stayed from 17.07 to 28.07, in building 11, room # 11115. This was our honeymoon month. And, unfortunately, our vacation was ruined. At night, on the last day of our vacation, a rat climbed into our room !!!! I woke up to the sound of my watch and some other small things falling off the table while the rat was climbing the table. Turning on the light and seeing a huge rat on the table in the room, I fell into hysterics ... the animal immediately ran away. When my husband and I carefully examined the room, we found rat droppings everywhere (on the table, on the shelves, in the wardrobe, on the floor ... everywhere !!!). You can make a withdrawal that this is not the first visit of the rat to our room that night. Later, we also saw rat droppings in the hallway of the building. On the night of the incident, upon a complaint we were given another room for the last night. But naturally, I practically did not sleep any more, because I listened to every sound. I haven’t received a single apology for what happened from the hotel management!!! The hotel management simply does not care about their guests!!! Any worthy hotel takes care of its guests! At the very least, strong masking nets should be installed on the balcony doors in order to prevent rats and other dangerous animals and insects from entering the rooms !!!
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Date of stay: August 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from VistaSol Hotels, Atención al huésped/Recepción at Vista Sol Punta Cana Beach Resort & Spa
Responded 21 Aug 2021
Y, lamentablemente, nuestras vacaciones se arruinaron. Por la noche, en el último día de nuestras vacaciones. Dear Guest, Greetings from Vista Sol Punta Cana. Thank you for taking the time to write a review on TripAdvisor, you have highlighted many aspects of which we are proud of. Vista Sol Punta Cana values all of our guests and any feedback that is provided. We truly regret to know that you perceived deficiencies in our customer service employees’ skills to communicate in English. Even though it is challenging to find team members with different language skills our goal is to constantly provide development skill within the property so that our team is constantly learning. Please note that Dominican Republic is not an English speaking country. Also, when we travel abroad, it is always advisable to have an open and positive mindset. In reference to the service, we are surprised and worried to hear that you are not satisfied. In fact, our warm and attentive service use to be very often highlighted and definitely it makes the difference in Vista Sol Punta Cana. We regret that your stay was not very pleasant due to inconveniences with our staff, we sincerely apologize. It would be very nice to have again the possibility to welcome you back. Sincerely, Macarena Peña Guest Service
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PRICE RANGE
US$109 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carabela beach hotel punta cana, carabela beach resort and casino, carabela bavaro hotel, carabela bavaro punta cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
548
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Frequently Asked Questions about Vista Sol Punta Cana Beach Resort & Spa
Which popular attractions are close to Vista Sol Punta Cana Beach Resort & Spa?
Nearby attractions include Dominicana Rai (0.3 km), Olasouvenirs (0.3 km), and Aromas Museum (0.2 km).
What are some of the property amenities at Vista Sol Punta Cana Beach Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Vista Sol Punta Cana Beach Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Vista Sol Punta Cana Beach Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Vista Sol Punta Cana Beach Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Vista Sol Punta Cana Beach Resort & Spa?
Conveniently located restaurants include Pastrata Mexican Restaurant, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at Vista Sol Punta Cana Beach Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Vista Sol Punta Cana Beach Resort & Spa have an airport shuttle?
Yes, Vista Sol Punta Cana Beach Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vista Sol Punta Cana Beach Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Vista Sol Punta Cana Beach Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Vista Sol Punta Cana Beach Resort & Spa?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.