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The Level at Melia Punta Cana Beach Resort

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Playas de Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Pool & Beach (689)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Level at Meliá Punta Cana Beach Resort
Updated 01/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 50 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
The Level at Meliá Punta Cana Beach is an adults-only resort located on stunning Bávaro Beach. The Level service will make your Caribbean experience something truly unique that you will always want to repeat. Whether with your partner or friends, enjoy awesome vacations surrounded by the paradise environment of Punta Cana. VIP Lounge with beach view for private check-in, breakfast, lunch and dinner, Wi-Fi, tea and coffee service, premium-brand drinks and snacks throughout the day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Outdoor dining area
Snack bar
Vending machine
Swimup bar
Poolside bar
Rooftop bar
Casino and Gambling
Golf course
Snorkelling
Tennis court
Water park
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Kids club
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Picnic area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
Special Offer:Book now on our website
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lgal3 wrote a review Yesterday
boston10 contributions6 helpful votes
+1
This was our 4th visit to the Meliá Adults Only Level. Long overdue. The “new” resort was a welcome surprise. We loved the new Wellness room and really enjoyed and greatly appreciated the help from our concierges Jose Minaya and juan Adbrincoles. We loved the wellness suite and having the extra bathroom along with such an incredible deck area. Stunning views from every angle. Jose was very helpful having our mini Bar filled regularly with lots of water and beer. The beach and pool were always clean and full of fun or relaxation. I will say the towel/chair hoarding was a bit of a pain. But we were never without seat since our schedule is a bit different than most. We really took advantage of the Al a carte Restaurants this time-the dinner buffet wasn’t up to the quality it used to be. Probably due to Covid. We loved Casa Nostra, Alma, and Capri. Bummed we didn’t do dinner at Quimera. Next time. Lunch and breakfast we love the buffet as we are usually on the beach. The Roof bar at Quimera was beautiful and relaxing. And the entertainment at the adults only lobby was a blast..got my husband dancing at least 2 nights. So, really there’s a little bit of everything and pure beauty all over the resort. Can’t wait to get back!
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Date of stay: November 2021Trip type: Travelled as a couple
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MMKLAW wrote a review Jul 2021
Norfolk, Virginia8 contributions2 helpful votes
Hotel's Favourite
ONCE AGAIN, NOT DISAPPOINTED BY MELIA. For 14 years, 13 years at Paradisus Punta Cana (which is closed) and last week, for the first time, at Melia Punta Cana Beach Resort, I experienced nothing but a fantastic and relaxing time. Although hesitant to leave Paradisus Punta Cana for a new resort, I found upon my arrival, the grounds of Melia Punta Cana Beach Resort just as beautiful and inviting as the other resort. Although my Spanish is rudimentary at best, the check-in process was easy and done without any issues and my accommodation (a beachside room) was very clean and large enough for two people to enjoy a week for rest and relaxation. As expected, the facilities, that is the restaurants, the spa, the bars, the ample transportation (a train look-a-like tram) and the beach were fantastic and well managed (the seaweed is not that bad as some may complain and it is cleaned up daily). During my stay, there was never really a time that any needs that I may have had were not attended to with the utmost courtesy and professionalism. With this, although there were many people that made our trip as wonderful as it was, I would like to thank those individuals who I remember their names for making our annual trip to Punta Cana always a great one. First and foremost, Vladimir Rodriguez, our Guest Service Assistant who handled all our needs and requests, from check in to check out and everything in between, with professionalism and grace. Melia is very lucky to have someone who is as dedicated as he is to customer service. As far as the others who made our stay memorable, there was Ubaldo Matera and Severa Rodriguez at Quimera, Mosies Sanchez King at Rumba and Casa Nostra, Marta Guzman, the hostess at Rumba who always had a bright smile and warm hola, Roman (Rumba) the egg omelet specialist and Yonaira Cedeno, our housekeeper, who kept our accommodations fresh and clean as well as keeping us on our toes with different towel greetings in our room every day, I say, muchas gracias. With all of the above, I have to say that although not everything was or is 100%, for nothing really is, this place is pretty close to it and I can’t wait to get back there soon, to see my new friends at Melia Punta Cana Beach Resort and totally recommend it to others.
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Date of stay: July 2021
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Response from Alexa Carolina Fuchs, Propietario at The Level at Meliá Punta Cana Beach Resort
Responded 28 Jul 2021
Dear MMKLAW, Thank you very much for preferring our resorts in Punta Cana for your annual vacation in this beautiful region and especially The Level at Meliá Punta Cana Beach this time. Our main objective is to please the needs and satisfaction of all our guests and create unforgettable vacations. At Melia, our associates are our main asset and the core of our company the commitment and passion are the keys to success in our customer service, which seeks excellence, proximity, and innovation. We are glad to notice you were able to embrace the attentiveness and friendliness that has always distinguished our team. We are proud to count on such committed members in our team, and we assure you that we will share your kind words with Vladimir, Ubaldo, Yonaira, and Moises. Also, we are glad to know that you enjoyed the culinary experience at our buffet Rumba, Casa Nostra our Italian restaurant, and Quimera. We appreciate your recommendation and are looking forward to welcoming you back soon. Kind regards, Guest Service Center Management
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Rho_DanNorthBay wrote a review Yesterday
North Bay79 contributions50 helpful votes
+1
We arrived at the Melia Punta Cana with not great expectations because of the pandemic still happening...but we were pleasantly surprised. First off the resort is beautiful, the grounds are stunning and the beach was amazing as always. We originally were assigned a room in Villa 14 but when I asked if there was a room available in Villa 16 there was, and we took it without hesitation. I was a bit annoyed as I messaged ahead of time and requested Villa 16 so not sure they didn't just assign it to us in the first place. Anyway we ended up with our Oceanview room I wanted so I was thrilled. We were even more thrilled when we found out our concierge for the next 10 days was going to be Eduardo Sambo, because we had heard he was amazing and he didn't disappoint. He took care of all of our needs, made all dinner reservations, any requests for our room and basically the most stress-free vacation we've ever had. Our room wasn't renovated but location meant more to us than a new bathroom. The food good and we ate at a different restaurant every night. Service was good to excellent, they even came to our table with cake and sang us Happy Anniversary on our special day(thanks Eddie) . The pool is huge and in need of some repairs but it was fine as we are more beach ppl anyway. People do play the towel game here but there is this awesome little man who runs the towel hut(can't remember his name)who can help you out with this, and house keeping did an awesome job. I don't want to repeat what others have already posted on this forum but if you have questions feel free to message me. We didn't use the spa but some friends said it was great. We did do the bike tour and the mud cleanse, highly recommended both activities. They only negatives I have are nothing to do with the resort but because of covid...no cloth napkins, salt and pepper shakers, really missed that. Trying to find condiments and spoons were a struggle some days but not a big deal. This was our 10th visit to Punta Cana and just so happy to travel again I sure wouldn't complain like some people do over ridiculous things, we are still in a pandemic and they are just trying to keep you as safe as possible, so wear your mask and your little glove in the buffets and stop your whining. We would definitely come back here and the Level upgrade is worth every penny. Eddie is a special human, takes pride in his work and we miss him and the Melia already, can't wait to return.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Tip these people well, they work so hard
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Lauren K wrote a review Yesterday
Toronto, Canada3 contributions
+1
I give our vacation a 4.5 out of 5. The resort was beautiful and maintained perfectly. The staff was awesome. Our butler Ricky was fantastic and went above and beyond. The spa, OMG the spa was Heaven and highly recommended! The nightlife was great. There was always something going on and it didn't hinder people that wanted a quiet night. The place is massive so make sure to book a room near the beach otherwise you'll need to catch the train or golf carts to bring you back and forth. I highly recommend upgrading to "The level" It is 100% worth every penny I promise you. The food however didn't taste great and wasn't fresh. The selection on "off times" was the same everyday and not good. We didn't go hungry and we didn't get sick it just didn't taste good. I know places are struggling to make up for the loss from covid, so I'm assuming the food at the resort was one of those sacrifices. I would definitely go back to Melia Punta Cana Beach.
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Date of stay: November 2021Trip type: Travelled with friends
Room Tip: Make sure you have all the documents and paperwork accessible (vax/test, boarding passes,...
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Brianna A wrote a review Yesterday
1 contribution
I came here to celebrate my 21st birthday with my boyfriend we had the best time! Our concierge guys were Johnny Valera and Jose Minaya and they were super great and attentive. Johnny replied to my messages super fast always and was able to help me with everything I possibly needed.
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Date of stay: November 2021Trip type: Travelled as a couple
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PRICE RANGE
US$301 - US$441 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Level At Melia Caribe Beach All Inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
136
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Frequently Asked Questions about The Level at Meliá Punta Cana Beach Resort
Which popular attractions are close to The Level at Meliá Punta Cana Beach Resort?
Nearby attractions include HARRISON'S Fine Caribbean Jewelers (1.1 km), Melia Caribe Tropical Lobby Bar (0.1 km), and Palma Real Shopping Village (1.1 km).
What are some of the property amenities at The Level at Meliá Punta Cana Beach Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at The Level at Meliá Punta Cana Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Level at Meliá Punta Cana Beach Resort?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at The Level at Meliá Punta Cana Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Level at Meliá Punta Cana Beach Resort?
Conveniently located restaurants include Jellyfish Beach Restaurant, Gustoso Gelato Gourmet, and Soles Bar.
Are there opportunities to exercise at The Level at Meliá Punta Cana Beach Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Level at Meliá Punta Cana Beach Resort have airport transportation?
Yes, The Level at Meliá Punta Cana Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Level at Meliá Punta Cana Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Level at Meliá Punta Cana Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Level at Meliá Punta Cana Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.