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Iberostar Dominicana

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Carretera Arena Gorda, Bavaro, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$ 196
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Iberostar.com
US$ 196
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Trip.com
US$ 158
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Free cancellation until 27/10/21
Booking.com
Hotels.comUS$ 196
HurbUS$ 217
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (9343)
360
Panoramas (1)
Pool & Beach (2027)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Dominicana
Updated 15/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Find out why so many travelers see Iberostar Dominicana as the ideal all-inclusive resort when they visit Bavaro. In addition to its excellent location 20 minutes from Punta Cana Airport, our hotel provides the ideal combination of quality, comfort and service, offering a family atmosphere with a wide variety of facilities designed for all travelers. Children will enjoy unique activities at our Star Camp, while adults relax in our luxury Spa or at our spectacular pool just 100 meters from the beach. Don't leave without visiting our Coral Laboratory, where we collect different species of coral for study and to protect these ecosystems. It is part of our Wave of Change initiative, based on three pillars: eradicating single-use plastic, responsible consumption of seafood, and improving coastal health. A commitment from Iberostar that we are sure will win you over as well as our facilities surrounded by beautiful gardens. Furthermore, at Iberostar Dominicana our gastronomic offer consists of 6 restaurants with exclusive specialties, such as our Oriental, La Pagoda and the American Star Rock. 2 buffets with show cooking and snacks. Iberostar Dominicana is undoubtedly an excellent choice for you and your family to have a dream holiday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Golf course
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Solarium
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
9298Reviews1151Q+A100Room tips
Traveller rating
  • 5,459
  • 2,493
  • 860
  • 280
  • 206
Time of year
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Popular mentions
Holly T wrote a review 14 Oct
Hyattsville, Maryland7 contributions1 helpful vote
The resort in my opinion was average. The waiters were very attentive, however the rooms are outdated, the food was mediocre, and the buffet wasn’t covered properly. It was a lot of people breathing over the food and that’s a health hazard especially with Covid-19 going around. Also, there wasn’t any turn down service. The shows were nice though. I definitely would not stay again or recommend it. It definitely isn’t a 5 star hotel.
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Date of stay: October 2021Trip type: Travelled with friends
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 3 days ago
Dear guest, We would like to thank you very much for your particularly pleasant and helpful review of your recent stay with us. Furthermore, we promise to investigate the areas of concern you raise in your review because we know it is through constant communication with our guests that we can be made aware first hand of their particular wishes and preferences and thus ensure their well-being and satisfaction whilst staying at our hotel. Once more, we thank you for making our hotel your choice for this holiday and we will be delighted to welcome you back again in the future. Best Regards, Quality Manager Online Iberostar Dominicana
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Alyssa S wrote a review Sep 2021
1 contribution
+1
This resort is amazing!! Staff are very professional and friendly. They remember us by name. Great for family vacations, great food and service. Huge pool right off the beach. Huge resort, lots of walking down beautiful pathways. Jorge at Mexican restaurant is the best!! We loved staying at this resort. You won’t regret it.
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Date of stay: September 2021Trip type: Travelled with family
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Brenna L wrote a review Sep 2021
Houston, Texas10 contributions22 helpful votes
To be honest, I came here not expecting much because the price was so reasonable. I was blown away by how much I enjoyed this place. Honestly, everything was fantastic and I couldn’t have enjoyed myself more. I will say, I wish the staff were paid better and realize how much they rely on tips- so please please make sure you bring tip money and don’t forget to tip the entertainment staff and others who you may not typically think to tip!! They make very little and rely on tips and will be so thankful to you if you do! I highly recommend this place and plan to return as soon as I can
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Date of stay: September 2021Trip type: Travelled with friends
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 4 weeks ago
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Kind regards, Quality Manager Online Iberostar Dominicana
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rocyomama wrote a review Sep 2021
Rochester, New York134 contributions72 helpful votes
Took a family trip to IBEROSTAR DOMINICANA – our first time to the DR and our first time at an all-inclusive. The drive into the resort was absolutely GORGEOUS. It’s quite a long drive as you go slow, with speed bumps. You pass the golf course and the grounds of the area are meticulous. Entrance to the hotel was very nice. It’s an open area (we didn’t know this – coming from America where everything is air conditioned). Check-in was easy and fairly quick. Drinking age is 17, but we gave our 18 yr old the non-alco bracelet, which took the clerk by surprise. Got checked into the room, building 4, 1st floor. Our initial room was a family suite – walk into a large bedroom (king) with a 2nd room off of it for the kids with 2 queens. There really wasn’t anywhere to sit, floors were hard – no carpet. Only one bathroom. We upgraded to a 2-room connecting so the kids had their own room/entrance/bathroom. That worked out great. Didn’t like the bathrooms as the shower/tub had a ¼ length piece of glass – instead of full width shower curtain or at least a ¾ width glass piece. This resulted in water EVERYWHERE when you took a shower. I didn’t understand how useful this setup was. Water got all over the floor everytime you took a shower - - didn’t get it all. There was body soap / shampoo / conditioner on the wall. Flushing the toilet was a weird contraption. There was a disk that was flush (no pun intended) into the wall above the toilet. You had to push this disk INTO the wall in order to flush it. Very weird. So if you pushed it an angle, it wouldn’t flush all the way. If you needed to flush 1/2way during your ‘session’, it was near impossible to do. Also there was no fan or ventilation for the toilet - - didn’t make sense. The rooms were very outdated / ceiling fans were at lowest speed (had to climb on bed to pull the chain to get top speed – no wall control). A/C could not be adjusted any colder. IT could use some serious sprucing up – decorations and other amenities. The small fridge was always stocked with soda and some beer, some chocolates, coffee/tea. No pens / pads – which you’re used to in US hotels. The building itself had an open courtyard in the middle where you had open sky above you and foliage throughout. There was a section on the ground floor that had a small square pond with NO barrier / no railing around it. Not used to that in litigious USA - - where there would be signs posted AND railings. I could see if someone were running or distracted (on their phone) they would walk right into this pond. Just a note. Throughout the building and grounds there were water bottle refill stations (each room gave you a tall glass -not plastic- water bottle to use while you’re there) and some ice stations. Many of the ice stations did not work – you had to walk to a different floor or another end of the building to get ice. If they put money into rehabbing ALL the rooms and HOUSING buildings, it would be AMAZING!!! Service was IMPECCABLE. We never went ANYWHERE without staff greeting us / asking if we needed anything etc. There were several restaurants closed due to covid. The only buffet open on the grounds was HIGUEY buffet. Our server was HAMLET. . . by the end of our FIRST day there, he was like FAMILY!!! He had a table set up for us every night and would ask us if we were coming for b’fast or dinner for the following day so he could look for us!! The buffet itself was enormous with beautiful displays. Fresh food and local cuisine were available. Each night for dinner, there was a different theme: Spanish, Dominican, International, and another one that escapes me. Their smoothies at breakfast and homemade banana bread was amazing. Overall flavor, presentation, portion --- amazing. Even at the buffet by the pool/beach --- same thing – very friendly. Great setup, excellent choices. Good standard fare. Soda machine, coffee/tea/espresso machine available for you to make your own drinks. If it was someone’s birthday, they would have the staff come do a special music presentation. Really really great atmosphere. I think there were only 2 or 3 specialty restaurants (the French on and the Mexican one were the only 2 we went to) – and they were absolutely fantastic. These staffers really get paid piddly – so make sure you tip them well. They work their butts off for you!! Really. Pool areas were beautiful – clean, had no problem getting shaded seating areas. Had a pool bar in the pool area – a short walk over to another bigger pool bar and the buffet. The beach area was really nice also – with plenty of shaded loungers. The only issue we had was all of the sargassum washed up to the shore and piles of it on the shore. They really should have spent some $$ to rake/move them out of the way. It was an eyesore - - I get it – nature takes its course, but they weren’t even trying to rake/comb it. All in all this trip was incredible, and we would LOVE to go back and possibly check out the other iberostar offerings in the area – or another area altogether. The biggest detractor in stars was the accommodations – and they were big enough to put a dent in the overall stars.
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Date of stay: August 2021
Rooms
Cleanliness
Service
2 Helpful votes
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 9 Sep 2021
Dear guest, We want you to know that the description of your stay with us at our hotel is very helpful and we thank you for providing your rating. Although your comments show that in most areas we are on the right track with our numerous efforts and our detailed service, we have taken your feedback regarding the concerns you raise on board as we are aware that we can only improve on the basis of constant dialogue with our guests. Again we want to thank you very much for sharing your review of our establishment and would be delighted to welcome you back to one of our hotels soon. Best Regards, Quality Manager Online Iberostar Dominicana
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Ariana Z wrote a review Sep 2021
4 contributions
We couldn’t stand staying there and left second day of being there. Food is bad, you have to beg for service. Don’t waste time or money there. Not 5 star at all, possibly 3 star tops, I don’t recommend it
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Iberostar Hotels and Resorts, General Manager at Iberostar Dominicana
Responded 6 Sep 2021
Dear Guest, Thank you for sharing your impressions regarding our popular beachfront establishment, First and foremost, our staff do their utmost to ensure that our guests are attended to at all times. They are characterised for their professionalism and attention to detail. However, we regret this is not the impression you received and we appreciate your valuable feedback. We regret that on this occasion our varied high-quality gastronomic offer did not meet your expectations. Our chefs are passionate about preparing and serving authentic local and international cuisine to meet the preferences of all our guests, we have forwarded your comments and observations to our superb team of chefs for revision. However, we hope you will give us another chance at Iberostar as you can be rest-assured that we have an establishment to meet all of your needs. Until then, we wish you all the best and we hope you had a safe journey home. Kind regards, Quality Manager Online Iberostar Dominicana
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PRICE RANGE
US$146 - US$305 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
punta cana iberostar, iberostar dominicana punta cana, iberostar punta cana, dominicana hotel
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
490
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Frequently Asked Questions about Iberostar Dominicana
Which popular attractions are close to Iberostar Dominicana?
Nearby attractions include Bavaro Beach (2.6 km), Escapology (6.5 km), and Vivaldi Cigars (6.4 km).
What are some of the property amenities at Iberostar Dominicana?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Dominicana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Dominicana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Dominicana?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Dominicana?
Conveniently located restaurants include Montserrat Manor Restaurant, Chic Cabaret & Restaurant Punta Cana, and Herman 311 Bar & Restaurant.
Are there opportunities to exercise at Iberostar Dominicana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Dominicana have an airport shuttle?
Yes, Iberostar Dominicana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Dominicana?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Dominicana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Dominicana?
The staff speaks multiple languages, including English and Spanish.