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Blvd. Turistico del Este, Km. 28 #74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 481
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US$ 498
Free cancellation until 05/01/22
US$ 911
US$ 451
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hard Rock Hotel & Casino Punta Cana
Updated 09/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#22 of 47 hotels in Bavaro
Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Golf course
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Dining area
Minibar
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Stretch out your summer: Book now with up to 50% off
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
16Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Blvd. Turistico del Este, Km. 28 #74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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33342Reviews3801Q+A100Room tips
Reviews
Traveller rating
- 22,684
- 5,543
- 2,770
- 1,174
- 1,172
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Popular mentions
Having a personal assistant was an amazing experience. Our PA Jesús was amazing. He sought us out on our first night to introduce himself and checked in with us throughout our stay providing everything we asked for and more. Reserved us seats at beach and pools of our choice daily. Decorated our room to celebrate a birthday with balloons and cake and champagne. Made all of our dinner reservations and booked our excursions and spa appointments. Jesús literally handled everything for us all day everyday. And followed up constantly making sure we were enjoying ourselves asking how he could make our stay better! He was always a text away and professional and timely. All we had to do was have fun and enjoy ourselves and Jesús took care of everything else. The Best! Even looked after our older generation parents staying across the resort. Highly recommend anyone getting a PA to ask for Jesús you won’t be disappointed.…
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Date of stay: October 2021Trip type: Travelled as a couple
Room Tip: Pay for the Rock Royalty. Worth every penny.
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Helpful
+1
Hotel's Favourite
Stayed Dec26-31, 2020 Had a great time! Safe, Clean and most of all the staff are all so friendly and appreciative to have guests. They go above and beyond for sure! If you visit, be sure to have a drink at the beach bar with the excellent staff members Deyaniris and Noel 🌴
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Date of stay: December 2020
Value
Cleanliness
Service
4 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 Jan 2021
Dear 991loril, Thank you for your 5 star review regarding your recent stay with us. We will certainly share your comments with Deyaniris and Noel, they will certainly be happy to know their hard work and dedication are recognized. Our entire team looks forward to the privilege of welcoming you back. Rock On! Edward Then Customer Care “This Review was responded to on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana
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+1
Visited Hard Rock Punta Cana with neighbors and 2 other couples they were friends with (total 8 adults, 4 kids). We had no part in planning this trip or picking the resort, but as we had never been to DR, we happily accepted the invitation. We knew going in that Hard Rock was not exactly our style, but the resort looked nice and the beach looked especially inviting. We booked a room that was the closest to the beach that we could get. It was a Caribbean Sand Suite with Personal Assistant. We were in building 5A, overlooking the main pools. We saw a few palm trees on the beach. It was nice on our balcony before 8am and after 6:30pm. This is Hard Rock, I get it. The very loud music was going all day long. If that is your thing, along with a very energetic DJ at the main pool all day long, this is your place. It was not for us, but luckily DR has beautiful beaches and we were on a prime stretch of one of them. Super soft sand and warm water, this is where we spent our days. Our room category came with a Personal Assistant, or Butler, and we got Welfi (Wifi). Having never booked a room with a PA we did not know what to expect. Welfi more than exceeded our expectations. More than just taking care of the administrative stuff you don't want to mess with on vacation, he made the trip special. He did make the Covid testing a breeze (the 3 other couples were jealous of how pain free it was for us and said that alone was worth the Butler!) When he heard that we were visiting the resort with 3 other couples, he offered to get dinner reservations for our group of 12 every night we were there. I gave him a list of the restaurants we wanted to dine at and he got us into all of them, even came by each night to check on us. He had snacks delivered in the evening, a bottle of champagne and surprised us with a couples massage. I think the most thoughtful thing though was when he was driving around in one of the carts when it was raining late one afternoon and he saw our friends walking in the rain and gave them a ride. He was even still checking on us the day after we left to make sure we had made it back home safely (we actually had not, as flights kept getting cancelled!) Would we go back to Hard Rock? No, but mainly because of the size - if you need a trolley to get around, the resort is probably too big. I found myself getting annoyed by all the vehicle traffic within the resort. The food was good, with plenty of options. The drinks I had were good, but my husband felt most were watered down. Personal taste I guess. Our room was very nice and the A/C worked well (friends in 5B said their room temps would not go below 74). I would return to DR and I would definitely try a room with a Butler again, thanks to Welfi!…
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Date of stay: October 2021Trip type: Travelled as a couple
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded yesterday
Dear BethL402, Thank you for rating us and let us know about your experience. We appreciate your comments about the things to improve, we have shared your review with the involved department. "This review was responded on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana"
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Everything about the resort was amazing. The food, drinks, service, amenities, activities, location, the beach and the variety were fantastic. We highly recommend this resort to families, couples and large groups. We will definitely go back.
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Review collected in partnership with RCI
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Hello richealp, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. Our Rockers will surely be pleased to be recognized for there outstanding service. We hope to welcome you back soon to our charming hotel to keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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We just arrived home from an 11 day stay at the Hard Rock Hotel Punta Cana. I have nothing but praise for the resort and staff. Carlos Jimenez Algelis Rivera was amazing. Every request was delivered. All our needs were taken care of by Carlos. We truly got up each day and enjoyed and relaxed. Great family resort for kids of all ages. There are plenty of activities to keep everyone happy. The resort is doing major upgrades but the construction was contained and did not hinder the stay in any way at all. Kudos to the resort for the upgrades! We enjoyed walking around and seeing all the great things to come! Can’t wait to return, and will request Carlos. Thank you , Carlos, for everything! Much appreciated!
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Date of stay: October 2021Trip type: Travelled with family
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 2 days ago
Hello Debi M, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. Our Rockers will surely be pleased to be recognized for there outstanding service. We hope to welcome you back soon to our charming hotel to keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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PRICE RANGE
US$285 - US$755 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your Listing Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.09 km), and Little Switzerland (0.06 km).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hard Rock Hotel & Casino Punta Cana?
The staff speaks multiple languages, including English and Spanish.