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Phulay Bay, A Ritz-Carlton Reserve

900 reviews
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Traveller (1365)
Room & Suite (363)
Pool & Beach (227)
Overview
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“personal butler”(62 reviews)
“the reserve”(39 reviews)
“sunset bar”(65 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Offers from Phulay Bay, A Ritz-Carlton Reserve
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (900)Write a Review
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All reviewspersonal butlerthe reservesunset barbutler servicebeach villaocean pavilionhong islanddouble kingthai restaurantfour seasonssri trangprivate poolbaodirector of operationsbiggest bedandaman seaexecutive chef
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171 - 175 of 695 reviews
Reviewed 2 December 2016 via mobile

Beautiful, flawless, eco friendly, organic farms ... service which leaves you so satisfied and happy. Truly top in its standard. Unique hotel style and Architecture. one of my most favorite resort now😇More

Thank urvikaJ
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 December 2016

Dear UvrikaJ, Thank you so much for taking your time to leave such a great comment in Tripadvisor. We are so proud that our Phulay Bay is within your most favorite resorts now. Our ladies and gentlemen are continuously striving to deliver the excellent service...More

Reviewed 28 November 2016

tl;dr - book it wife and I stayed here 4 nights and couldn't have been more impressed with this resort... difficult to rank all the things that made our stay so wonderful, but I will try: #1 Tanya (our butler) - as first-time visitors to...More

Thank Rhodes K
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 10 December 2016

Dear Rhodes K, Thank so much for writing such a detailed review in Trip advisor about your experience at Phulay Bay. All the points you mentioned: Tanya, the pool, the food, the room, the boat trips are our Highlights and we are very proud of...More

Reviewed 28 November 2016

We stayed here for 4 days during summer. It was our second visit and the service keeps getting better. If you are thinking about visiting southern Thailand and want seclusion, Phulay Bay is for you. It is luxurious, private with personal catering. We stayed and...More

Thank Pat L
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 3 December 2016

Dear Pat L, Firstly I would like to thank you very much for your time in writing this outstanding review and for your kind loyalty to our Reserve. We are more than delighted to hear that you had such a wonderful experience with us again...More

Reviewed 28 November 2016 via mobile

Large room and nice staff I hv a wonderful time here ! Breakfast is a memorable experience, from the Thai culture, to the scrumptious food, to the unique coffee, to the fresh and local ingredients. I enjoyed it very much! A like home feeling; Thanks for...More

Thank Dianesuwa
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 3 December 2016

Dear Dianesuwa, Firstly I would like to thank you very much for your time in writing such a lovely review for us. Your kind feedback really means a lot to us and we are more than delighted to hear that you had a wonderful time....More

Reviewed 27 November 2016

We stayed here for 2 nights on our honeymoon and it was the highlight of our trip. Upon arrival we were greeted with drinks and provided a personal butler for our stay, Beet. We were provided a tour of the grounds via golf cart and...More

Thank Kaitlin R
Response from Liliana_Shkepu, Director of Rooms at Phulay Bay, A Ritz-Carlton ReserveResponded 3 December 2016

Dear Kaitlin R, Thank you so much for choosing Phulay Bay to celebrate your birthday and for leaving such a beautiful comment in Trip advisor. We are extremely happy to find out that you had such a great vacation and that we exceeded your expectations....More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 441 - US$ 1,493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 441 - US$ 1,493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Nong Thale
#1 Luxury Hotel in Nong Thale
#1 Spa Hotel in Nong Thale
#2 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1365)
Room & Suite (363)
Pool & Beach (227)
Dining (108)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Sprinkle81
25 December 2017|
AnswerShow all 5 answers
Response from Ruby G | Property representative |
Dear Sprinkle81, Thank you for your question. We recommend 2 connecting Reserve Pool Villa categories which would be able to accommodate all of you and each room has its own pool. You may contact our reservations department... More
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Votes
Sharieff J
9 November 2017|
AnswerShow all 8 answers
Response from Ruby G | Property representative |
Sawadee ka Sharieff J, Thank you for your question. As this platform does not support sharing of emails, please contact our reservations team through our website for more information about accommodation packages and for... More
0
Votes
Pete_Neath
16 October 2017|
AnswerShow all 3 answers
Response from deegeurts | Reviewed this property |
Dinner and drinks pricing wasn't too bad, cocktails around $20 and, main meals around $25 - $30.00. We did find the starters were usually very generous, desserts were not a highlight. We were surprised how empty the resort... More
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Room Tips
"Room with a private pool or oceanview"
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"No need a private pool as there are already two bathtubs and an amazing infinity pool."
Read review
"It is worth splurging for an ocean front room!"
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"Get a room close to the beach bar to get first choice on sunset viewing chairs"
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