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Phulay Bay, a Ritz-Carlton Reserve

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Phulay Bay, a Ritz-Carlton Reserve
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676 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Reviewed 2 days ago NEWvia mobile

I was stay in ritz phulay bay for vacation. And I had a great stay, I had a lovely room with super comfortable bed and the environment! Very quiet and beautiful! even though I had some problem with the TV and there's some water coming out from the bathroom which is I were not sure what's wrong with that. But...

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Helpful?
Thank helvi m
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Ms. Helvi M, Thank you so much for taking the time to write this beautiful review in Tripadvisor. We feel very happy to know that you enjoyed our property during your vacation. I deeply apologize for the inconvenience you experienced with the TV and the bathroom. We took the necessary steps to avoid these issues happening in the future....

London, United Kingdom
Reviewed 6 days ago NEW

We have stayed at the hotel for 4 days last week, we were not lucky and had a lot of rain which is off course influencing the feel for the hotel. In case of sunny weather you can find the wonderful pool and nice view is enough. Pros: Excellent breakfast/food in general, the butler(yid) did his best to help us...

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Helpful?
Thank Jonathan S
Tessa G, General Manager at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Johnathan S, Thank you so much for taking the time to provide your feedback which helps us continue to develop and improve. It is a shame that the weather was not perfect during your stay which as you mentioned can impact an overall experience. We are pleased to provide a daily boat trip to Hong Island with our compliments...

New York City, New York
Reviewed 1 week ago

We started by walking to the "welcome hall" - which was amazing. We immediately felt the calm and tranquility this place offers! The entire staff team was amazing, attentive, attention to details, and try to make everything as comfortable and enjoyable for you as possible. We also took advantage of the hotel's complimentary boat trip to Hong island. It was...

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Helpful?
Thank J W
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear J W, Thank you so much for such amazing words in Tripadvisor. Our Sala Srichan - the welcoming pavilion is the symbol of our property and we are very proud of its beauty and happy to show it to our guests upon arrival. The ladies and gentlemen are taking care of all the small details for guests to enjoy...

Los Angeles, California
Reviewed 1 week ago via mobile

Beautiful, flawless, eco friendly, organic farms ... service which leaves you so satisfied and happy. Truly top in its standard. Unique hotel style and Architecture. one of my most favorite resort now😇

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Helpful?
Thank urvikaJ
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear UvrikaJ, Thank you so much for taking your time to leave such a great comment in Tripadvisor. We are so proud that our Phulay Bay is within your most favorite resorts now. Our ladies and gentlemen are continuously striving to deliver the excellent service for our guests and we feel very glad that you appreciated it. Our architect created...

Reviewed 1 week ago

tl;dr - book it wife and I stayed here 4 nights and couldn't have been more impressed with this resort... difficult to rank all the things that made our stay so wonderful, but I will try: #1 Tanya (our butler) - as first-time visitors to Thailand, she handled us with such grace, care, and warmth that it left us with...

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Helpful?
Thank Rhodes K
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Rhodes K, Thank so much for writing such a detailed review in Trip advisor about your experience at Phulay Bay. All the points you mentioned: Tanya, the pool, the food, the room, the boat trips are our Highlights and we are very proud of each of them. Tanya is a star and a great example of commitment towards her...

Reviewed 1 week ago

We stayed here for 4 days during summer. It was our second visit and the service keeps getting better. If you are thinking about visiting southern Thailand and want seclusion, Phulay Bay is for you. It is luxurious, private with personal catering. We stayed and ate at the resort the entire time. The Thai restaurant was very good, I am...

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Helpful?
Thank Pat L
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Pat L, Firstly I would like to thank you very much for your time in writing this outstanding review and for your kind loyalty to our Reserve. We are more than delighted to hear that you had such a wonderful experience with us again for your second visit. Also thank you very much for kindly recommending our Reserve to...

Reviewed 1 week ago via mobile

Large room and nice staff I hv a wonderful time here ! Breakfast is a memorable experience, from the Thai culture, to the scrumptious food, to the unique coffee, to the fresh and local ingredients. I enjoyed it very much! A like home feeling; Thanks for the beautiful memories

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Helpful?
Thank Dianesuwa
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Dianesuwa, Firstly I would like to thank you very much for your time in writing such a lovely review for us. Your kind feedback really means a lot to us and we are more than delighted to hear that you had a wonderful time. We are most pleased to know that you felt like home here and thank you...

Denver, Colorado
Reviewed 2 weeks ago

We stayed here for 2 nights on our honeymoon and it was the highlight of our trip. Upon arrival we were greeted with drinks and provided a personal butler for our stay, Beet. We were provided a tour of the grounds via golf cart and were informed of the many services we could take advantage of while we stayed on...

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Helpful?
Thank Kaitlin R
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear Kaitlin R, Thank you so much for choosing Phulay Bay to celebrate your birthday and for leaving such a beautiful comment in Trip advisor. We are extremely happy to find out that you had such a great vacation and that we exceeded your expectations. Beet is an incredible butler and he loves taking care of his guests and spoil...

Reviewed 2 weeks ago via mobile

Trip of a life time. The beautiful scenery is breath taking. Relaxation during a hetic life. The staff are friendly and very welcoming. I would recommend to anyone who wants to visit Thailand not to miss out on this dream of a hotel.

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Helpful?
Thank Beachlife92
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear beachlife92, Thank you so much for your great review. Phulay Bay is indeed a great place for relaxation and finding yourself through the nature and breathtaking scenery. The ladies and gentlemen are striving to provide the most personalized and genuine service for our guests to enjoy a relaxed , warm and refined ambience. Thank you for recommending our Reserve...

Maryland
Reviewed 2 weeks ago

I stayed here for 10 days and will never forget it and will make it a mission to go back to this place only. The experience from the moment you land is great, you are picked up in a personal car with water, refreshing Thai drinks to great you. You are taken to the hotel and greated by a very...

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Helpful?
Thank may w
Liliana_Shkepu, Director of Rooms at Phulay Bay, a Ritz-Carlton Reserve, responded to this review

Dear May W, Receiving this type of feedback is the best way of encouragement for our ladies and gentlemen to continue to deliver the service excellence, therefore we cannot thank you enough for taking the time to write this review. Tanya is just an incredible butler and having her as a guardian angel is simply a luxury. Hong Island is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Phulay Bay, a Ritz-Carlton Reserve

Address: 111 Moo 3 Nongthalay, Muang, Nong Thale, Krabi Town 81000, Thailand
Region: Thailand > Krabi Province > Krabi Town > Nong Thale
Price Range: ₹ 31,341 - ₹ 79,666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Phulay Bay, a Ritz-Carlton Reserve 5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Ritz Carlton Krabi
Phulay Bay, a Ritz-Carlton Reserve Krabi, Thailand
Hotel Style:
#2 Luxury Hotel in Nong Thale
#2 Spa Hotel in Nong Thale
#2 Top resorts Hotel in Nong Thale
#3 Family Hotel in Nong Thale
#3 Romantic Hotel in Nong Thale
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Questions & Answers

Here's what travellers have asked, with answers from Phulay Bay, a Ritz-Carlton Reserve staff and other travellers.
15 questions
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Questions? Get answers from Phulay Bay, a Ritz-Carlton Reserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a private pool.”
 of 5 bubbles , 28 Nov 2016 | Read review
“Ask for Beet.”
 of 5 bubbles 746kaitlinr, 27 Nov 2016 | Read review
“Make sure to really enjoy it and the person you are with in it”
 of 5 bubbles 79mayw, 22 Nov 2016 | Read review
“reserve villa is worth the extra $”
 of 5 bubbles 132treys, 8 Oct 2016 | Read review
“You'd better rent a car or get all your things ready before coming, there's no where to buy anything.”
 of 5 bubbles 450helenh, 4 Oct 2016 | Read review
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