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Holiday Inn Express Suites - Malvern

Traveller (17)
Room & Suite (24)
Dining (2)
  • Excellent40%
  • Very good25%
  • Average20%
  • Poor9%
  • Terrible6%
Travellers talk about
“sausage”(9 reviews)
“hot springs”(22 reviews)
“eggs”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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All reviewssausagehot springseggsroom was clean and comfortableroad tripthe breakfast areahi expresscalled the front deskmaking surebusiness centernon smokingstayed nightsupon checkcould have been betternoiseinterstatewalmart
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21 - 25 of 98 reviews
Reviewed 14 July 2016

A little expensive ($132.00) but very nice. The room was very clean and well maintained. Check-in was very friendly. The FREE breakfast was very good with bacon an assortment of cereal, and fruit. Also a nice selection of pastries.

Thank Joao42
Reviewed 5 July 2016 via mobile

My wife, 11 month old son and I stayed in Holiday inn over this 4th of July weekend and we loved our stay very much. We did not bring any mattress or play yard for the baby not being sure if he would adjust to...More

1  Thank Jones P
Reviewed 4 July 2016 via mobile

We are very dissatisfied with our stay. Upon arriving to our room everything seemed fine until further inspection. We had no towels in our room. When we went down to the front desk there was a line of people with complaints. We waited about 10...More

Thank justgowithit5
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites - MalvernResponded 19 July 2016

Dear justgowithit5, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Malvern, AR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, housekeeping...More

Reviewed 3 July 2016 via mobile

Almost 5pm room not clean for us or another party either. Sent to a new room non smoking hotel room smells like an ashtray yuk. Apparently no manager on site for two more days. Had to wait for housekeeping to come and clean room, but...More

Thank Lesley M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Suites - MalvernResponded 29 July 2016

Dear Lesley M, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. I am sorry for the inconvenience caused by the cleanliness...More

Reviewed 6 June 2016

The hotel is visible from the freeway, but would have been difficult to drive to in the dark without GPS. Our room was nice and clean, but the remote would not work. The light showed that it had power, but it just would not change...More

Thank KatieScarlettDallas
Response from rdcdaddd, Manager at Holiday Inn Express Suites - MalvernResponded 8 June 2016

Thank you so much for the wonderful words about our Hotel. We so love it when guest have a great experience here. The breakfast host is great and i will gladly relay all that you said about her . We do look forward to your...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Price range
US$ 104 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Price range
US$ 104 - US$ 147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (17)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
21 May 2016|
Response from Margaret R | Reviewed this property |
I don't know. You'd have to call the hotel.
Room Tips
"Shared the ground floor with the pool, breakfast room, ice & vending machines, and computer room, which..."
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"We were in room 206. It was nice and quite, just a problem with the remote. Of course, the problem may have..."
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"Best rooms are located at a different location."
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"Ask for a room close to the elevator."
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