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Hotel Fenix

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Traveller (6)
Room & Suite (6)
Dining (3)
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Overview
  • Excellent20%
  • Very good29%
  • Average39%
  • Poor8%
  • Terrible4%
4 weeks ago
“a couple drawbacks”
1 May 2018
“Hotel Room was comfortable and mostly friendly staff”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Restaurant
Room Service
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (24)
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1 - 5 of 6 reviews
Reviewed 4 weeks ago via mobile

Everything was just fine with this Hotel: clean room, convenient parking lot, fair price for the room and food, good working wifi. Up until very early in the morning (3 AM or so), when several individuals from the Hotel staff (gardener and security agent) began...More

Thank Pablo Boy
Response from hfenix, Gerente at Hotel FenixResponded 3 weeks ago

Dear customer: we appreciate your rating and comments, we inform you that we´ve corrected the inconvenience. We wish you a good trip and we hope to see you again very soon.

Reviewed 4 weeks ago

The service was excellent, and the beds were comfy enough. However, cleanliness was a bit of an issue. We found ants all over our room. The air conditioning was a really nice extra, and the white noise from it helped us to sleep at night...More

Thank waverider681
Response from hfenix, Gerente at Hotel FenixResponded 4 weeks ago

Dear guest: we appreciate your rating and comments, we also wish you a good trip and we hope to see you again very soon.

Reviewed 1 May 2018

Upon arrival after a long trip, the person behind the desk appeared bored and wasn't interested in fast or friendly service. However, after handing our key to Adolfo, the atmosphere changed. Adolfo was very friendly and wanted to be sure we knew where everything was....More

Thank Janice L
Response from hfenix, Gerente at Hotel FenixResponded 2 May 2018

Dear guest: We appreciate your rating and comments, we also wish you a good trip and we hope to see you again very soon.

Reviewed 19 March 2014

We took a room for one night with no air conditioner and it was very cheap-- 300 pesos. It would be worth it to upgrade. You would definitely need air con when it's hot. The grounds are nice and it is very central. It was...More

1  Thank anne t
Response from Fenix_Tap, Gerente at Hotel FenixResponded 20 March 2014
Google Translation

Gracias por su vista y esperamos que vuelva muy pronto Saludos. Thank you for your sight and we hope that...More

Reviewed 8 April 2013

This hotel offers a range of rooms with a range of prices. The location is excellent, the staff are friendly, and the rooms clean. They offer secure parking and have nice sitting areas to pass the evening in peace and quiet. I recommend this place...More

2  Thank docloco
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 26 - US$ 35 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$ 26 - US$ 35 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (6)
Room & Suite (6)
Dining (3)
Business Centre & Event Rooms (1)
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Room Tips
"Pay for air conditioner or better room"
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"Did not stay at Hotel so cannot say.. but place was a block off of Central Park.."
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