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5/11/2017 6/11/2017
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    Capital Plaza Hotel

    Avenida Heroes 171-A | Colonia Centro, Chetumal 77000, Mexico
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    Lowest prices for your stay
    5/11/2017 6/11/2017
    US$ 54
    US$ 52
    SAVE US$ 2
    US$ 54
    US$ 54
    Traveller (80)
    Room & Suite (16)
    Pool & Beach (15)
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    Overview
    • Excellent20%
    • Very good44%
    • Average26%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “nice pool” (8 reviews)
    “swimming pool” (8 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (271)
    There are newer reviews for Capital Plaza Hotel
    See the most recent reviews
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    71 - 75 of 128 reviews

    Reviewed 1 December 2014

    staff very slow and unfriendly, water on the flood ( it had rained...), we didnt feel safe ( any body can get in...) and all the détails lead to see it is not well maintained ( ex: can of juice to hold door...) . Never...More

    Thank vero b
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 30 December 2014

    Dear Verob, We appreciate your review and thanks the time you took to express your experience at Capital Plaza. Your comments have been informed to the involved staff to improve the quality of our facilities. Thanks again and happy 2015

    Reviewed 18 June 2014 via mobile

    Arriving very late at night the staff were helpful, the air conditioning wasnt working but they sent a maintenance guy straight away to our ground floor room (the doors were hard to lock which felt a little unsafe!!). The bathroom is tiny and the rooms...More

    2  Thank JemimaDaisy
    Response from Nicte M, Ventas at Capital Plaza HotelResponded 24 June 2014

    Thank you for taking time and express your recent experience in Capital Plaza hotel. We are glad to hear that your stay at our establishment did meet in some aspects your expectations. Your comments has brought some matters in our facilities and staff that we...More

    Reviewed 13 March 2014

    This was formerly the Holiday Inn. This is my second visit since the change, and I can't say enough good things about this hotel. The rooms are comfortable and the bath, while small, is perfectly adequate. There are make up mirrors, hair dryers, safes, irons...More

    4  Thank Elizabeth S
    Reviewed 13 March 2014

    We booked through a competitor which com.books hotels and we've arrived tonight, 12th March after long drive from palenque to find that the Holiday Inn is no more! Another company has taken over, never heard of them and honoured our booking. The helpful maintenance man...More

    3  Thank Jude96
    Reviewed 12 March 2014

    We were quite looking forward to some luxury after a few days of travelling so 'treated ourselves' to a night in a Holiday Inn. The Junior suite was the same price as a standard room so there was no problem in making a room choice....More

    1  Thank cvinsider
    Hotel Villanueva
    189 reviews
    #7 of 20 hotels in Chetumal
     
    Centro Holistico Akalki
    504 reviews
    #2 of 10 hotels in Bacalar
     
    Hotel Real Azteca
    61 reviews
    #12 of 20 hotels in Chetumal
     
    Hacienda Bahia Chetumal
    9 reviews
    #10 of 20 hotels in Chetumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$ 50 - US$ 82 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Otel, Cancelon, TripOnline SA, Orbitz, Travelocity and Hotwire so you can book your Capital Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Chetumal
    Add Photo Photos
    Traveller (80)
    Room & Suite (16)
    Pool & Beach (15)
    Dining (9)
    Hotel & Grounds (52)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Centro Holistico Akalki
    504 reviews
    18.56 km away
     
    Hotel Real Azteca
    61 reviews
    .20 km away
     
    Hotel Villanueva
    189 reviews
    .99 km away
     
    Hacienda Bahia Chetumal
    9 reviews
    1.49 km away
     
    Nearby Restaurants
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    El patio del 30
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    Nearby Attractions
    El Malecon de Chetumal
    129 reviews
    1.12 km away
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    Ask a question
    Questions & Answers
    Ryan C
    7 July 2017|
    Answer
    Response from Nicte M | Property representative |
    morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
    0
    Votes
    Google Translation
    Kim G
    8 October 2016|
    AnswerShow all 2 answers
    Response from Nicte M | Property representative |
    Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
    1
    Vote
    Google Translation
    Kathy C
    18 August 2016|
    AnswerShow all 3 answers
    Response from Nicte M | Property representative |
    Morning, the a/c is individual in each room.. You can set it as you want
    0
    Votes
    Google Translation
    Room Tips
    "Get a room that does NOT face the road."
    Read review
    "They all seemed quiet and similar"
    Read review
    "Corner rooms are larger."
    Read review
    "If you are travelling on your own ,dont pick groud floor room.Patio doors can be a bit dodgy."
    Read review
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