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Capital Plaza Hotel

Traveller (104)
Room & Suite (30)
Chetumal's capital hotel. Where your comfort is our priority.
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
Centrally Located
Hotel links
Visit hotel website
Full view
Avenida Heroes 171-A Colonia Centro, Chetumal 77000 Mexico
Name/address in local language
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Getting there
Chetumal Airport5 km
Corozal Airport19 km
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Reviews & more
32Room tips
Traveller rating
  • 60
  • 133
  • 77
  • 19
  • 15
Time of year
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Popular mentions
Rooms are clean tiled floors unlike some of the other hotels in Chetumal which is carpeted. Beds are super comfortable, air conditioned was working well and the bathroom spacious. Included a sitting area in room as well. Staff available 24hrs. If your traveling from Chetumal and
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Response from Nicte M, sales at Capital Plaza Hotel
Responded 22 Aug 2018
Dear Nick32119, We appreciate your comments about Capital Plaza Hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to contact us.
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Hotel's Favourite
Great, comfortable, clean hotel. It was located close to many restaurants and shopping areas. The staff was helpful and check in and check out was quick and easy.Pool looked inviting but did not have enough time to try it. Will surely recommend this hotel!!
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Response from Nicte M, sales at Capital Plaza Hotel
Responded 27 Jul 2018
Dear Svanie69,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Hope you can try the pool in your next visit!
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On my way to Belize, I was glad for this hotel in Chetumal. From the Capital Plaza, it's a bit of a walk to the Malecon, but do-able in maybe 15-20 minutes and one can always take a taxi if one doesn't wish to do the trudge down. I appreciated the hotel for its lovely pool,
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Response from Nicte M, sales at Capital Plaza Hotel
Responded 6 Aug 2018
Dear mtlbaltdan, Thank you for writting such a detailed review. We are glad that Capital Plaza accomplished your travel purpose. On the other hand, we are sorry that you were not satisfied with the competence our restaurat staff; our manager will be addressing this situation for the improvement of this aea. Hope you can stay again in the nearly future.
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We were 6 adults and a child so we booked 3 rooms. This place is just across the street from the Mayan Cultural Museum and the Mercado. If you don't mind a bit of a walk, it's not TOO far from the Malecon (waterfront). There are lots of eaterys and street food nearby and a bunch
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Response from Nicte M, sales at Capital Plaza Hotel
Responded 2 Jul 2018
Dear JD R. We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not contact us.
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We choose to stay at this hotel because of our experience in the past. The room was clean, front desk very helpful, and breakfast was good. However, on our recent trip, we chose to stay here with friends, and we ended up in Room 201 which was very filthy. The bed sheets were not
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
View of the pool from our Junior Suite
Blick vom Zimmer
Blick in Innenhof Richtung Pool
Blick in den Innenhof
Hi- does the suits has individual rooms?
Morning, the Jr Suites are featured with 1 King size bed, sofá, fridge, and more.
1 vote
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morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
0 votes
Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
1 vote
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Do you have air conditioning 24 hours a day?
Morning, the a/c is individual in each room.. You can set it as you want
0 votes
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Is the pool still closed?
The pool was open when we went
0 votes
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"The rooms surrounding the pool area on the ground floor can be noisier as guests like to play music as they relax by the pool."
"Ask for a room overlooking the pool."
"Corner rooms are larger."
"Get a room that does NOT face the road."
"They all seemed quiet and similar"
US$ 53 - US$ 84 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooChetumal
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