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Capital Plaza Hotel

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Traveller (104)
Room & Suite (30)
Pool & Beach (21)
Overview
Avenida Heroes 171-A Colonia Centro, Chetumal 77000 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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141 results
Traveller rating
31
58
36
8
8
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Time of year
LanguageEnglish
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31
58
36
8
8
Show reviews that mention
All reviews nice pool cultural museum swimming pool beds are super comfortable small gym central location other hotels coconut shrimp worked great master suite secure parking maya museum few blocks hotel restaurant clean hotel sitting area nice stay
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1 - 5 of 141 reviews
Reviewed 21 August 2018 via mobile

Rooms are clean tiled floors unlike some of the other hotels in Chetumal which is carpeted. Beds are super comfortable, air conditioned was working well and the bathroom spacious. Included a sitting area in room as well. Staff available 24hrs. If your traveling from Chetumal...More

Thank Nick32119
Response from Nicte M, sales at Capital Plaza HotelResponded 22 August 2018

Dear Nick32119, We appreciate your comments about Capital Plaza Hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not hesitate to contact us.

Reviewed 27 July 2018

On my way to Belize, I was glad for this hotel in Chetumal. From the Capital Plaza, it's a bit of a walk to the Malecon, but do-able in maybe 15-20 minutes and one can always take a taxi if one doesn't wish to do...More

Thank mtlbaltdan
Response from Nicte M, sales at Capital Plaza HotelResponded 6 August 2018

Dear mtlbaltdan, Thank you for writting such a detailed review. We are glad that Capital Plaza accomplished your travel purpose. On the other hand, we are sorry that you were not satisfied with the competence our restaurat staff; our manager will be addressing this situation...More

Reviewed 27 July 2018 via mobile

Great, comfortable, clean hotel. It was located close to many restaurants and shopping areas. The staff was helpful and check in and check out was quick and easy.Pool looked inviting but did not have enough time to try it. Will surely recommend this hotel!!More

Thank svanie69
Response from Nicte M, sales at Capital Plaza HotelResponded 27 July 2018

Dear Svanie69,Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all our hotel staff enjoyed attending to your needs as much as you enjoyed your stay. Hope you can try the pool in your...More

Reviewed 29 June 2018

We were 6 adults and a child so we booked 3 rooms. This place is just across the street from the Mayan Cultural Museum and the Mercado. If you don't mind a bit of a walk, it's not TOO far from the Malecon (waterfront). There...More

Thank JD R
Response from Nicte M, sales at Capital Plaza HotelResponded 2 July 2018

Dear JD R. We appreciate your comments about our hotel. It makes us proud to meet the needs of our customers in the best way we can. If you are going to return to our town, do not contact us.

Reviewed 25 April 2018

We choose to stay at this hotel because of our experience in the past. The room was clean, front desk very helpful, and breakfast was good. However, on our recent trip, we chose to stay here with friends, and we ended up in Room 201...More

Thank Liz S
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About
Description
Chetumal's capital hotel. Where your comfort is our priority. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Spa
Breakfast included
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
85
Price range
US$ 50 - US$ 85 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
85
Price range
US$ 50 - US$ 85 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Photos
Traveller (104)
Room & Suite (30)
Pool & Beach (21)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Melodie A
6 July 2018|
AnswerShow all 2 answers
Response from Nicte M | Property representative |
Morning, the Jr Suites are featured with 1 King size bed, sofá, fridge, and more.
1
Vote
Google Translation
Ryan C
7 July 2017|
Answer
Response from Nicte M | Property representative |
morning Ryan C, There's rates with breakfast included. It's breakfast for 2 adults. On Sundays, buffet is setted and on weekdays is american breakfast..
0
Votes
Google Translation
Kim G
8 October 2016|
AnswerShow all 2 answers
Response from Nicte M | Property representative |
Good afternoon. We have outdoor parking lot but it is secured and patrolled 24 hrs. The fee is $150.00 MXP per night
1
Vote
Google Translation
Room Tips
"The rooms surrounding the pool area on the ground floor can be noisier as guests like to play music as they..."
375jdr
28 Jun 2018
Read review
"Ask for a room overlooking the pool."
Schmidtfam4
8 Apr 2018
Read review
"Corner rooms are larger."
GabrielleAGS
3 Jan 2018
Read review
"Get a room that does NOT face the road."
JRCZM
6 Aug 2017
Read review
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