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Mayan Secret Hotel Boutique

Traveller (17)
Room & Suite (16)
Dining (3)
Overview
National Highway Km. 9.5, Chetumal 77000 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18)
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1 - 5 of 5 reviews
Reviewed 1 January 2018 via mobile

I stayed here for two nights. Service was good, facilities old, however the worst part was after my stay. Turns out that they charged me twice for the stay and the breakfasts. When I called, the employee said there was nothing she could do and...More

1  Thank Arturo B
Response from Mayan Secret H, Manager at Mayan Secret Hotel BoutiqueResponded 28 September 2018

Dear Guest, We're very sorry for your bad experience, we have a new management and we're taking care of your comments, we would like to invite you as a courtesy for you to try our new service and compensate the mistake made for the double...More

Reviewed 14 November 2016

This is a great family owned and operated hotel. Great service, great room, great location and great people. The food was excellent and a full breakfast was included ! The only regret is that we could not stay longer ! We would go back in...More

1  Thank GlenM65
Reviewed 10 August 2016

We recently stayed at the Mayan Secret Hotel Boutique in order to explore the beautiful Bacalar lagoon and its surroundings. Sadly this hotel is tremendously overpriced for the quality of the rooms. It advertises itself as a boutique hotel, and they charge you as if...More

1  Thank Leticia P
Response from Mayan Secret H, Manager at Mayan Secret Hotel BoutiqueResponded 28 September 2018

Dear Guest, We're very sorry for your bad experience, we have a new management and we're taking care of your comments, we would like to invite you as a courtesy for you to try our new service and renovated rooms. Sincerely, Mayan Secret

Reviewed 12 February 2016

We were looking for a get-away over Christmas that allowed dogs - we could not leave our little pooch behind! Comfortable room and bed, with great jetted soaker tub in room. Quiet off the highway location, with pretty groomed lawns. Good swimming pool.

Thank Glen E
Reviewed 17 July 2014

Mayan Secret Ecoturismo Boutique Hotel opened recently (december 2013) just beetwen the city of Chetumal and the heavenly lake of Bacalar. I had a great stay. Rosa, the Owner and Director warmly welcomed me. They are building a spa, which will be operating by the...More

Thank Florie T
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About
Description
Mayan Secret combines the beauty of nature with comfort. Enjoy the elegance of the gardens and the luxury of the bedrooms. Located in a strategic point at the South of Quintana Roo, between Chetumal and More Bacalar, Mayan Secret is ideal for adventure and ecotourism. The hotel also offers its facilities for any special event, wedding receptions and a chapel for religious ceremonies. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
12
Price range
US$ 82 - US$ 113 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
12
Price range
US$ 82 - US$ 113 (Based on Average Rates for a Standard Room)
Location
Mexico > Yucatan Peninsula > Quintana Roo > Chetumal
Photos
Traveller (17)
Room & Suite (16)
Dining (3)
Pool & Beach (1)
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Questions & Answers
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Room Tips
"They were all great rooms !"
GlenM65
13 Nov 2016
Read review
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