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Hotel Emily

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Traveller (82)
Room & Suite (42)
Dining (3)
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Overview
  • Excellent31%
  • Very good49%
  • Average10%
  • Poor5%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (157)
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All reviewscomfortable bedsflat screen tvexcellent locationcoffee makerbuffet breakfastfirst floorgreat hotelplazaclockemilyatriumshowerrelojcitynoisedowntowninternet
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1 - 5 of 21 reviews
Reviewed 2 weeks ago via mobile

I went to the restaurant of the hotel, alone while waiting for friends. The attention was excellent, the coffee was excellent and the waiters had no problem for me staying for a while. It is located in the very center of the city.

Thank Kattin L
Reviewed 3 weeks ago via mobile

Overall the Hotel Emily is a reasonably priced hotel: excellent location, right on the town square in front of the famous clock tower in Pachuca, about an hour from Mexico City. Pictures below. Rooms are relatively small but very clean, shower is excellent, internet in...More

Thank Mex56
Reviewed 12 March 2018

The Hotel Emily exceeded our expectations. We were on a 1 week roadtrip and this was the highlight of our week. Excellent location, comfortable beds, good wifi and secure parking. The buffet breakfast included was abundant and delicious.

Thank Ennasila
Reviewed 1 August 2017

This is a charming hotel right on the central plaza in Pachuca where the clock tower (El Reloj de Pachuca) is located. The area is vibrant with restaurants, shops and people going about their everyday business. The hotel is colonial in décor but has every...More

Thank p032158
Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded 4 August 2017

Thank you very much for your opinion and we hope you will return soon to our facilities. Have a beautiful day

Reviewed 13 March 2017

Hard to review, because so much was excellent, but the excellence was overwhelmed by the staff's inability to take responsibility when the water stopped. And I mean stopped. For at least 26 hours. No sink water, no shower--no toilet-flushing. I checked in on a Friday...More

Thank LosAngelesTraveler89
Response from Bernardo S, Director de Relaciones con Clientes at Hotel EmilyResponded 20 July 2017

We thank you for the time to write your comment, which will be transmitted to the corresponding area. I am very sorry to hear about this situation and we apologize for this bad experience, we hope that you will soon give us the opportunity to...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Meeting Rooms
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 54 - US$ 72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 54 - US$ 72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (82)
Room & Suite (42)
Dining (3)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
Ask a question
linaprudhomme
24 February 2017|
Answer
Response from HotelEmily | Property representative |
Good morning, just open the windows, there is no access to the balcony.
1
Vote
Google Translation
Connie W
23 December 2016|
Answer
Response from HotelEmily | Property representative |
Good morning, I inform you that for hotel policies we do not admit pets, an apology.
0
Votes
Google Translation
Room Tips
"Rooms at the front (A side) face the Reloj, which chimes every 15 minutes."
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"upper floor with view of clock tower; but it's noisier; if you need quiet, ask for interior"
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"ask for a room on the side of the plaza the view is amazing !"
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"I don't think there is a bad room in the place but ask for the Clock Tower view!"
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