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Hotel Emily

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124 Reviews from our TripAdvisor Community

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Showing 15: English reviews
1 review
Reviewed 27 August 2016

This beautiful hotel is a real winner, warm welcome, excellent breakfast buffet very helpful staff specially Oscar and a wonderful tour company that is run like a family took us to the most interesting spots around the city. Great souvenirs and silver at incredible prices!

Thank Ricardo R
Bernardo S, Director de Relaciones con Clientes at Hotel Emily, responded to this review

We appreciate your comments. Thank you. More 

Vancouver, Canada
Level Contributor
608 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
Reviewed 29 February 2016 via mobile

Arrived at the hotel from the Central bus station (15 minute ride, $40 Pesos) without a reservation. The receptionist was very friendly, spoke good English and was really helpful in getting us started on our first visit to Pachuca, including dinner reservations and advice on how to journey on to Santa Maria Regla. Asked for a higher room overlooking the... More 

Thank Ted M
San Luis de la Paz, Guanajuato
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 December 2015

I arrived with my friends during a very busy time in Pachuca, Virgin of Guadalupe celebration and city wide Posada celebration set to take place around the plaza in front of the hotel. Traffic was unbelievably bad and I was terribly stressed when we arrived at the hotel. The staff was beyond helpful in explaining what was going on, what... More 

Thank RonSanLuisdelaPaz
Eerbeek, The Netherlands
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2015 via mobile

Have stayed here several times. The service is good and friendly. The hotel is located in front of the main square. Please note that there is a big construction going on on this square. From 7am till 6 pm. Breakfast is fine for a Mexican hotel. Rooms are nice with a comfortable bed.

Thank Bertrand N
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 May 2015

Pachuca was the surprise city so far on our cross-country trek from Los Mochis to Cancun and back! We had no expectations other than to find a descent place to sleep on the way through the country side and it was FABULOUS! The Hotel Emily is located directly on Monument Clock Plaza which is under construction during the day but... More 

Thank britecrawl
Morelia, Mexico
Level Contributor
145 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 9 May 2015 via mobile

This hotel is located in the main plaza at the city centre. Just in front of the famous clock. So location is great for downtown Pachuca. A non-chain hotel pretending to be one. Friendly service and good food at the restaurant buffet considering that in mexico you can't get good foot at a buffet almost never. Beds are ok and... More 

1 Thank RodrigoSigal
Cancun, Mexico
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 February 2015

My husband and I spent the New Year's Eve at Hotel Emily just because we didn't want to stay at home. Rooms are ok, but the service and restaurant were not at all. Because it was the last day of the year, the restaurant closed at 5 p.m. I ordered a salad which was only lettuce sprinkled with some nuts.... More 

1 Thank Angela G
Matamoros, Mexico
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 May 2014

I was at Emily Hotel at Pachuca Hidalgo Mexico, The hotel is in front of the Monumental clock this is a principal attraction in the city, I liked the location,it is in the town of the city. Our room was great, it was clean and beautiful. The downside was the pillows were very uncomfortable. The breakfast buffet was good and... More 

1 Thank Marina1313
Denver, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 February 2014

Wonderful hotel, pleasant and helpful staff, good buffet breakfast included, centrally located, the only suggestion I have for you is to ask for some extra towles and their bath towels are on the small side and to ask for a room facing the clocktower square.

1 Thank bernard d
Sacramento, California
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 August 2013

Right outside the main stay, nice quaint area and had buffet included. Internet for free in the lobby area. If you cant sleep with noise this might not be a good option as we had mariachi playing until 2am... wasnt that big of a deal for me.

Thank Nathan U

96 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (68)
View from Room (10)
Room/Suite (21)
Business Centre/Function Rooms (2)
Hotel & Grounds (15)
Family/Play Areas (1)
Bathroom (7)
Dining (2)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (28)
Room/Suite (4)
Hotel & Grounds (3)
Business Centre/Function Rooms (6)
Dining (1)
Family/Play Areas (1)
Other (13)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With welcoming staff to greet and rooms to make you feel at home, Hotel Emily is located just in front of the Monumental clock and beautiful downtown Pachuca, just a few steps away of the most important museums and turistic attractions. Either you come for business or leissure, Hotel Emily is your best option. ... more   less 

Additional Information about Hotel Emily

Address: Calle Plaza Independencia S/N | Colonia Centro, Pachuca 42000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Hidalgo > Pachuca
Price Range: ₹ 3,078 - ₹ 3,557 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Emily 3.5*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Hotel Emily staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on the side of the plaza the view is amazing !”
 of 5 bubbles ricardorQ3408XR, 27 Aug 2016 | Read review
“I don't think there is a bad room in the place but ask for the Clock Tower view!”
 of 5 bubbles britecrawl, 20 May 2015 | Read review
“Rooms in front of the clock tower are the only good thing about this place.”
  • Pachuca's Clock Tower
 of 5 bubbles angelagI6156NT, 5 Feb 2015 | Read review
“choose a room with a view of the clock”
  • The monumental clock (Day)
  • view from our room
  • our room
  • our room
  • The monumental clock (night)
 of 5 bubbles Marina1313, 17 May 2014 | Read review
“Take a room on the back as in the from it's a little noisy.”
 of 5 bubbles Kevina0105, 21 Jan 2013 | Read review
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