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Mercure Pontianak

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Traveller (238)
Room & Suite (78)
Dining (12)
Overview
  • Excellent33%
  • Very good47%
  • Average16%
  • Poor3%
  • Terrible1%
Travellers talk about
“mega mall”(28 reviews)
“ahmad yani”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (584)
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327 results
Traveller rating
84
154
72
11
6
Traveller type
Time of year
LanguageEnglish
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84
154
72
11
6
Show reviews that mention
All reviewsmega mallahmad yanicheck in processbest hotel in townnice hotelbusiness tripminutes walking distancepopular hotelgaruda officeneeds improvementporridgef bthe main roadswimming poolcomfortable roomsbreakfast spreadlocal food
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1 - 5 of 327 reviews
Reviewed 1 week ago via mobile

Was stayed for 3 nights there during early of August . Let's talk about reservation 1st , I was amazed by their staff sensitivity to reply it was prompt and fast . During that time , a staff who named Anggara ,he did an extra...More

Thank Thianhock B
Reviewed 3 weeks ago via mobile

1st time stay here unfortunatelly I came in the evening and according the reception hotel are fully booked then I got room at 8th floor. To reach my room I have to take 2 times changing the lift and walking far to next lift. Very...More

Thank maya s
Response from MercureHotelPtk, Manajer Umum at Mercure PontianakResponded 2 weeks ago

Dear Mrs. Maya S, Warmest Greeting from Mercure Pontianak City Center.. First of all, we really appreciate your time for sharing your experience staying at our hotel. We really apologize for your inconvenience because our hotel fully booked so you got room at 8th floor....More

Reviewed 3 weeks ago via mobile

This is one of the largest worldwide Hotel grup. Hotel staff give a warm welcome to me and provide a good services when i need. But the bed was old as his hotel. Seems they need to change the bed and give more comfort to...More

Thank j0n007
Response from MercureHotelPtk, Manajer Umum at Mercure PontianakResponded 2 weeks ago

Dear Mr. j0n007. Warmest Greeting from Mercure Pontianak City Center.. We really appreciate your time for sharing your experience staying at our hotel and your valuable comment on our services and cakes. We apologize because your experience did not meet your expectation Your feedback about...More

Reviewed 13 July 2018

I stayed two times in this hotel, both the time stayed was very good, during my last visit I traveled along with my family and so as a member they upgraded my room. I stayed in Agathis Suite 517, room was excellent, breakfast was also...More

Thank NABAJIT280
Response from MercureHotelPtk, Manajer Umum at Mercure PontianakResponded 2 weeks ago

Dear Mr. NABAJIT280. Warmest Greeting from Mercure Pontianak City Center.. Thank you for choosing and staying at Mercure Pontianak City Center. We really appreciate your time for sharing your experience staying at our hotel. We are delighted to note that you had a pleasant experience...More

Reviewed 4 July 2018 via mobile

Hotel guests must use taxis which wait near entrance or official hotel shuttle. Both will charge exorbitant fare because they don't use meter. Grab is not allowed to enter hotel's premise. This is a dishonest practice from a renowned international hotel franchise.More

Thank spiderweb1977
Response from MercureHotelPtk, Manajer Umum at Mercure PontianakResponded 2 weeks ago

Dear spiderweb1977, Warmest greeting from Mercure Pontianak City Center.. First of all, we would like appreciate for taking your time to sharing your experience staying at Mercure Pontianak City Center. We do apologize for your inconvenience during ordering taxi in our hotel. Grab or online...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$ 35 - US$ 47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pontianak
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 35 - US$ 47 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Pontianak
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (238)
Room & Suite (78)
Dining (12)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Posting guidelines
Room Tips
"Ask for Eco room. They are limited in each floor."
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"select non smoking rooms"
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"non smoking room is better"
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"get a higher floor to get away from the noise.."
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