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Traveller (25)
Room & Suite (10)
Dining (6)

About

Location
Cleanliness
Service
Value
One of the best-maintained Hotels in this part of India. Well-Known for its mouth-watering tasty dishes in the Restaurant and cakes and pizzas. A board room with all facilities for 12 to 18 pax. Introducing in a month's time a well-equipped GYM with a very good ambiance.
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Property amenities
Room service
Restaurant
Free parking
Bar/Lounge
Breakfast included
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
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Room amenities
Air conditioning
Refrigerator in room
Room types
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
147Reviews
47Photos
0Q+A
34Room tips
Traveller rating
  • 52
  • 61
  • 17
  • 8
  • 9
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Popular mentions
If you look at hotels to stay in Trichy, this is the one that comes right at the top. And if I found this quite bad, I can imagine the rest. While I do not expect the hotel to come with frills, it's beyond terrible. If you've booked family rooms, you are given 1 towel. Really,
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Response from Hotel S, General Manager at Hotel Shaans
Responded 2 Jan 2019
Dear Guest, Wish you a very happy and prosperous New Year 2019! Thank you very much for your review and we assure you we have been taking steps continuously and striving to give our guests a comfortable stay and pleasant experience. Unfortunately our beloved guest was not happy. Though it happens very rarely,we once again assure that it does not recur and you will have a pleasant surprise when you visit next time.
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Booked this hotel for five nights stay, was travelling from UK, I booked a deluxe double for single occupancy as did on the previous occasions for shorter stay. Was given a noisy room which I didn’t like it, requested to room move and was told that I had to wait for an hour.. I
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Response from Hotel S, General Manager at Hotel Shaans
Responded 24 Sep 2018
Dear all, This gentleman booked a room for a single occupancy in a double room. When he arrived at the Hotel after seeing a room he told the receptionist that he wanted a better room. He was asked to wait for 20 minutes. He agreed and informed receptionist that he would be back with his cousin, a female member. Our receptionist gently reminded that he had booked for himself only clearly mentioning that it would be a single occupancy.The conversation took a different turn when the quest was reminded of a female member staying in the room for long hours without informing the reception during his previous visit. At this point the reception people told him in clear terms that it is not proper for a visitor,a female, to go to the male-guest room without informing the reception, leave alone staying for long time. I think this is more than enough to understand who is right and who is wrong. Anyway thank you all for giving us an opportunity to explain our position.
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Best hotel with great staff. Enjoyed food at Thai restaurant. Though got a chance to have it once. Though breakfast didn't had much choice. But was good. Housekeeping staff and service is very good. A good place to stay with family.
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Response from Venkatachalam M, General Manager at Hotel Shaans
Responded 28 Aug 2018
Dear Guest, We are really happy to note that you have appreciated many aspects at our Hotel Shaans. it gives very good impetus to our team to carry forward our service to guests in future also.Wherever necessary we will try to improve. Hope to get more opportunities to serve you and your guests in future. Thank you.
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The hotel is clean and staffs were helpful. However it is not a very near hotel if you want to go to malls and not much of dining places around. So you would have no choice but to eat in the hotel restaurant which was good. Their breakfast buffet was also decent enough with all
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Response from Hotel S, General Manager at Hotel Shaans
Responded 27 Aug 2018
Dear guest, Thank you very very much for the appreciative review of Hotel Shaans . We will be very happy to serve and guide you better.
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We were pleased with Hotel Shaans. The room was comfortable and clean. We extended our stay here because of cost and service. The hotel restaurant and bar was very good. The staff was friendly and was attentive to our needs.
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Response from Venkatachalam M, General Manager at Hotel Shaans
Responded 4 May 2018
Dear guest, Thank you very much for the very positive review of hotel SHAANS and thank you again for the time you have spent on this. We will see that no compromise is made either on facilities or services. Our hospitality is always there for the satisfaction of guests like you.
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Photo provided by managementHotel Shaans
SUPER DELUXE (DOUBLE)
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12
"The standard rooms are better than the deluxe rooms. Weird but true!"
"don't get a room at the end of the hallway (2nd.floor), the chatter of the cleaning staff very early in the morning will wake you up."
"Chose one on the top floor"
"good hotel"
"Call them early and tell about your arrival time and also get rooms in 3 floor. Food from restaurant takes time but it is worth the wait"
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PRICE RANGE
US$ 25 - US$ 38 (Based on Average Rates for a Standard Room)
LOCATION
IndiaTamil NaduTiruchirappalli DistrictTiruchirappalli
NUMBER OF ROOMS
62
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