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Grand Mumtaz Resorts Gulmarg

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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Mumbai, India
Reviewed 2 weeks ago via mobile

This property of grand mumtaz group of hotels is truly the snow paradise of kashmir...Starting from the staff which excels in the hospitality area totally .Secondly comes the food which is wide in spread n excellent in taste .The photos of the same are attached .Lastly special mention of Mr Bhat who has delivered the best service...you ask him n...

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Helpful?
Thank jigar8709
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source...

Singapore, Singapore
Reviewed 10 March 2017

We stayed at this hotel for one night during our honeymoon in March 2016. Rooms were average. View was great because it snowed during our stay. Hotel building is nice, heritage style. Food was not tasty and costly as compared to other nearby places. We had breakfast and lunch there, both were below average.

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Helpful?
Thank Nisha V
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward to welcoming you back to experience positive change. Regards Wasim Mushtaq

Reviewed 2 November 2016 via mobile

As I went on a business trip to Gulmarg, our stay at the resort was worth to cherish. The best of services, good food , scenic beauty and comfortable accommodation in so much affordable price was commendable

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Helpful?
Thank Prerna A
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Reviewed 1 November 2016

the resort has average food , rooms are not as good as the price . room service is also just average. nothing great about the hotel. wont advice to go with family. cofee shop is too expensive, and the food quality in cofee shop is also not great , I ordered a hot chocolate , i got a luke warm...

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Helpful?
Thank Atharv A
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed 30 October 2016

The resort has good rooms, with warming facility (very cold even in June), nice buffet breakfast and dinner, delicious food, good service, nice lawn... you can enjoy the coolness of gulmarg fully... the snow clad mountains are visible.. very near to Gondola (a ropeway to go on top of the hill)...

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Helpful?
Thank Romita R
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a review. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are a source of...

Gurugram (Gurgaon), India
Reviewed 28 October 2016

Though we stayed only for one night, our experience of staying with this hotel was quite horrible. The hotel is very poorly maintained. They say that the authorities have banned hotel renovations in gulmarg, but that is no excuse for smelly carpets, musty rooms and dirty linen. The service is equally bad - slow workers, answering you back and very...

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Helpful?
Thank Pooja0711
Praxis S, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologize for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed 17 August 2016 via mobile

I visited srinagar & gulmerg in may 2016. Both places I stayed with property of same owners. The property is good. Scenic beauty from hotel is enchanting . No doubt the hotel is located at very strategic place and every traveler would like to stay here once. This was my second visit. Staff is disciplined n courteous . Rooms are...

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Helpful?
Thank prem M
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your positive comments are...

New Delhi, India
Reviewed 16 July 2016

Visited Srinagar,Gulmarg and Pahalgam last summer.We stayed in same properties of this group.Gulmarg property is best amongst all.The staff everywhere was very prompt.We were served pure kashmiri food here.Rooms are good but the washrooms need to be redone overall very good property.

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Helpful?
Thank sanavijay
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you for taking the time to share a wonderful review on TripAdvisor. It is our constant endeavor to provide our guests with the highest levels of comfort & quality service to ensure a memorable experience. We are pleased to hear that you were satisfied with the overall experience of your stay with us. Your areas of concern...

Gurugram (Gurgaon), India
Reviewed 14 July 2016

1. Very poorly managed luxury hotel. No hospitality sense at all among the staff. 2. They offered us room without changing the bed linen, pillow covers, etc. which you can make out very easily. As I entered the room, checked for those - complained. Off course they immediately change those - BUT why to wait for the complain???? 2. Torn...

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Helpful?
Thank PJSarma
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

Reviewed 1 July 2016 via mobile

Hospitality is good...Service is prompt... But when it comes to kitchen, it was the biggest turn off... Half of the menu was not available, and rest half tasted not as name... House keeping and staff was good... Will might not recommend... Lets see

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Helpful?
Thank Chaaru G
GrandMumtazHotels, Owner at Grand Mumtaz Resorts Gulmarg, responded to this review

Dear Guest, Thank you so much for your feedback. We truly value your opinion. I want to apologise for the experience you had with our hotel. We value feedback like yours as it allows us to improve further. Your areas of concern have been worked upon. You will certainly see improvement during your next stay with us. We look forward...

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Grand Mumtaz Resorts Gulmarg

Address: Near Gondola, Gulmarg 193403, India
Region: India > Jammu and Kashmir > Kashmir > Baramulla District > Gulmarg
Price Range: ₹ 6,999 - ₹ 9,760 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Mumtaz Resorts Gulmarg 3.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Grand Mumtaz Resorts Gulmarg Kashmir
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mumtaz Resorts Gulmarg staff and other travellers.
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Questions? Get answers from Grand Mumtaz Resorts Gulmarg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are bad - avoid this hotel if you can.”
Pooja0711, 28 Oct 2016 | Read review
“good and clean rooms.”
sanavijay, 15 Jul 2016 | Read review
“Avoid this hotel. You will definitely get better hotel at this price range”
  • Water seepage from the ceiling
  • No Shower curtain in the bathroom
  • Wet Bath room
  • Torn out Towel
PJSarma, 13 Jul 2016 | Read review
“great place good hotel”
, 24 Jun 2016 | Read review
“its the one of the best hotels in gulmarg to visit”
, 23 Jun 2016 | Read review
5 of 5