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Overview
  • Excellent51%
  • Very good35%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“acrobatic show”(19 reviews)
“room balcony”(20 reviews)
“bar area”(57 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
Spa
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,278)
There are newer reviews for Ngorongoro Serena Safari Lodge
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Traveller rating
518
369
109
36
9
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518
369
109
36
9
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All reviewsacrobatic showroom balconybar areagreat viewcrater rimbefore dinnernightly entertainmentmasai dancerslocal entertainmentrooms are nicea hot water bottlegift shopsouplaundry serviceturn down servicehigh altitudecape buffalo
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11 - 15 of 1,041 reviews
Reviewed 10 March 2018

We stayed at this lodge while visiting the Ngorongoro Crater. The room was very nice and had an awesome view of the Crater (all their rooms do). We sat out on the patio and enjoyed the view. The service was excellent and the restaurant was...More

Thank goodyeargolfer
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 11 March 2018

Dear goodyeargolfer, Thank you very much for taking the time to review our property We are very delighted to hear that your overall experience was excellent and that you found our lodge the place to be while in the Ngorongoro Crater. We appreciate and highly...More

Reviewed 9 March 2018 via mobile

Very special and different architecture that fits perfectly into the nature. Great view from all rooms and from the restaurant. Breakfast buffet is good and the dinner card the same. Would have liked to stay for more nights.More

Thank Henrikps
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 10 March 2018

Dear Henrikps, We appreciate you taking the time to share such detailed and deserving feedback about our property. We always pride ourselves on delivering the best of the Serena hospitality and service; and delighted that we are keeping true to our promise. Thank you once...More

Reviewed 7 March 2018

The lodge is gorgeous, service is first class, food exceptional, entertainment wonderful, and the view from the lodge of the Ngorogoro Crater is awesome. The rooms are large and comfortable. The paintings on the walls are lovely. The Maasai have their handmade items for sale...More

Thank peg p
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 10 March 2018

Dear Peg P , Thank you for taking time to share a review of your stay at Ngorongoro Serena Safari Lodge. Providing our guests with the best possible Serena hospitality and service has always been our priority and I am delighted to read that the...More

Reviewed 7 March 2018 via mobile

Situated along the escarpment rim of the Ngorongoro crater it presents a stunning view from every room of the crater and lake. The appointments are delightful and the rooms, while on the small side are more than adequate. The one area which needs improvement is...More

Thank dovIrvine
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 10 March 2018

Dear dovIrvine, We appreciate the time taken to share your experience. Kindly note that it is our goal to surpass our guests' expectations and your feedback is important as this will inspire us to improve. In this regard, we appreciate your positive comments about the...More

Reviewed 5 March 2018

This lodge featured great service, beginning with the warm towel and juice when we arrived. It was refreshing to wash your face and hands, and relax with a sip of juice. Each room is more rustic than modern, and features incredible views of the Ngorongoro...More

Thank Mark A
Response from SerenaHotels, Assistant Lodge Manager at Ngorongoro Serena Safari LodgeResponded 10 March 2018

Dear Mark A, Greetings from Ngorongoro Serena, We trust you are well. Thank you for having chosen to stay with us. We are happy to note that you not only enjoyed the rustic nature of our facility, the welcome experience, the food, entertainment show, but...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Spa
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Things to do
Restaurant
Spa
Details
Price range
US$ 163 - US$ 863 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 163 - US$ 863 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (1170)
Room & Suite (386)
Dining (95)
Pool & Beach (5)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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TheSafariSpecialist
16 January 2018|
AnswerShow all 4 answers
Response from Angie C | Reviewed this property |
Yes hairdryers are supplied with the usual shampoo, conditioner, shower gel .
1
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Room Tips
"Request for room close to reception area or dine in room if you have problem with walking. Also, there is no..."
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"Access to the dining room was by a narrow staircase, but the view was spectacular. I did not see an elevator."
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"Again, no elevators, so if steps are an issue ask for something close to the top."
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"Lots of stairs and no lift that I could see"
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